This was a nice place to stay. The place was clean and as advertised. Great location! We were able to see dolphins and humpback whales right from the patio. Nice views of the sunset and lots of places to eat and shop nearby. However the management company was not very cooperative. We never received check in and out info, even after asking for it 3 times during our stay. So we showed up with no way to enter the property. We stayed 9 days and could have used a few more bath towels. I would have liked to do some laundry but the washing machine was broken. The internet is not the best. Had to reset the router at least a dozen times while we were there. Over all we had a great trip. I wasn't going to let these things affect our good times. We Loved Kauai!!
We had a great time! Listing is accurate, had everything we could think of needing and more! Appreciated the beach towels and beach umbrellas as most places we have stayed do not have those for personal use! We were able to see whales breaching in the morning and many sea turtles swimming just off the property. The grounds of the complex are also well maintained and absolutely beautiful.Only thing that didn't meet our needs was the washing machine was broken during our stay. Had we known prior, I would have packed more clothes as we were relying on having that amenity! After contacting the reservations team, they gave us an appropriate refund for this inconvenience and supplied us with a few options on where to do our laundry on the island. I appreciated the communication and check ins throughout our stay. I would recommend this unit to friends and family.
The area is beautiful and the unit has a good location and ocean view. Comfortable beds, well stocked kitchen, nice pool and hot tub. Great walking path connecting nearby properties and the Hyatt, with wonderful ocean views. Unfortunately the washing machine didn’t work and we had a hard time getting a response from the property management company. Fortunately the housekeeping service stopped by and coordinated with the property manager to get a repair. Since the repair couldn’t occur until after we left, that was an amenity we had to do without.
We loved our time at this condo. The protected lanai with table and chairs and a lovely view made for a great stay, even in the rain..The beds are comfortable. The kitchen had sufficient tableware and pans plus coffee and salt and pepper. We appreciated that the neighborhood was quiet and safe. We had one issue that didn't seem to get any response but we didn't pursue it.
Our stay was amazing. The hosts were lovely to engage with and the property is fantastic. The house is beautiful with great views, air flow, openness and comfort. We didn’t want to leave and will certainly be back. It’s the perfect home base for exploring the island.
DO NOT STAY HERE! Terrible property management!! We had the most horrific nightmare of a stay. We had to vacate less than 24 hours after checking in after being BURGLARIZED here overnight. We did not receive any help from the owner after multiple calls to management and the emergency line. No answer until the next day. Finally, an agent offered reimbursement for our full stay if we left but we have never received it. Weeks later, the owner still has not returned our calls. The locks on window and back door were broken. On top of that, the bedsheets were not changed from the last stay. DO NOT STAY HERE!
This was an absolutely perfect stay! The rental had everything and more - chairs, umbrellas, boogie boards, beach towels… incredible! The location on the island was perfect for us, and the location within the complex was incredible- huge ground-level lanai, closest unit to the pool, ocean view… all the things! Also decorated SO cute and such a comfy bed. Soft towels, big TV - would love to return!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a fantastic spot to stay for a few days while down south. I was expecting it to be hot with the lack of AC, but I was wrong. The condo caught the winds beautifully and stayed very pleasant inside, even during the hottest part of the day. The inside had clearly been updated recently, and was very tastefully done. Highly recommended for anyone staying on the south side of Kauai.
