We really appreciated the check in personnel. I wish I could remember her name. We had to rush to get to a wedding rehearsal and our room was not ready yet. They kept our luggage and put it in our room while we were gone. Our room was a disappointment though. It’s badly needs remodeling. The carpet felt moist and musty. A change to tile would probably benefit it. I don’t know if all of the rooms are like this or if it’s just the ones under this ownership.
This was better than expected! You can see the ocean from the room and it was clean, sizable, and truly enjoyable. Will def book again in the future!
the pool is gorgeous, the view from the cliff is gorgeous and the bartenders at the pool were awesome. Check in was great and the workers super nice.
the bartenders at the pool bar were second to none. Amazing how fast they worked with the crowd and sooooo friendly. We had a great time there. Beautiful resort. We will be back.
Great placeManager was great to work with
Not one thing to complain about! Friendly employees too!!!
Loved our stay here! I'm not an owner but booked through VRBO. It's now a Hilton Grand Vacations property so I saw a few people getting a timeshare presentation. We stayed in two different suites while here and our second one was amazing! The rooms are really spacious and the bathrooms are HUGE! But I don't understand why there are sliding doors to the closet in between the bathroom and bedroom. Just weird. Maybe it's to make it conventions to put your clothes on/away while your in the bathroom?
There's a nice kitchenette with everything you need except a stove. The location is convenient to many things. There's restaurants, a food truck park, and a great market (Times market) down the street. I loved the pool (although the water slide never seemed open) and the direct access to the beach. Amenities were great: free use of washer & dryer, good sized gym, activities center, good cafe and bar, and live entertainment.
Staff here is friendly and helpful. I especially want to give a shout out to Lincy who went above and beyond to help us with our reservation.
Parking spaces are tight and if it makes you nervous, do what I did and park on the second level where spaces are abundant!
We will definitely be coming back with our kids and grand kids!!!
We loved being able to watch the whales from our room. Everyone friendly and welcoming
Great location. On the beach, beautiful property. Large pool. Short walk to supermarket and short ride to Lanai. Only negative is property needs updating. Not bad tho
