We've been coming here since the early 2000s, but it's been a while. It's always been great, but recent improvements are significant. Newer "Hilton" style updates have been made in many buildings, though even the older units are still in great condition. The pool and facilities still have that relaxed, laid-back vibe, and all the staff are super kind with lots of ALOHA! Walking distance to Poipu Beach, Shipwreck Beach, etc. Don't miss the south shore hikes along the lithified cliffs and the fabulous snorkeling at Poipu Beach!A huge plus is that you're right next door to the Grand Hyatt with its Koi feeding, macaws, luau, and cultural programs. For those who like shopping, Poipu and Koloa have added TONS of shops in recent years. It's busy for sure, but it's where the sun almost always shines!We were also interested to see how the timeshare presentations changed from Diamond Resort days to the Hilton program. The concierges are super respectful and won't push you into a presentation. But the salespeople themselves - WAY more pushy! Just be prepared to say "no" a million times, and "absolutely not" a thousand more. Our guy even bullied us to apply for a credit card so we could buy the timeshare! No matter what they say, you can buy anything they're trying to sell cheaper on the secondary market.All in all, WE WILL KEEP COMING BACK! This is the place where our family fell in love with Hawaii. The Point at Poipu is truly a special gem with lots of aloha and island charm.
We had a great stay! Everyone was friendly and helpful. Ice maker in our place didn’t work but the bar was nice enough to give us a bag when needed.
We really appreciated the check in personnel. I wish I could remember her name. We had to rush to get to a wedding rehearsal and our room was not ready yet. They kept our luggage and put it in our room while we were gone. Our room was a disappointment though. It’s badly needs remodeling. The carpet felt moist and musty. A change to tile would probably benefit it. I don’t know if all of the rooms are like this or if it’s just the ones under this ownership.
This was better than expected! You can see the ocean from the room and it was clean, sizable, and truly enjoyable. Will def book again in the future!
the pool is gorgeous, the view from the cliff is gorgeous and the bartenders at the pool were awesome. Check in was great and the workers super nice.
the bartenders at the pool bar were second to none. Amazing how fast they worked with the crowd and sooooo friendly. We had a great time there. Beautiful resort. We will be back.
Great placeManager was great to work with
Not one thing to complain about! Friendly employees too!!!
Loved our stay here! I'm not an owner but booked through VRBO. It's now a Hilton Grand Vacations property so I saw a few people getting a timeshare presentation. We stayed in two different suites while here and our second one was amazing! The rooms are really spacious and the bathrooms are HUGE! But I don't understand why there are sliding doors to the closet in between the bathroom and bedroom. Just weird. Maybe it's to make it conventions to put your clothes on/away while your in the bathroom?
There's a nice kitchenette with everything you need except a stove. The location is convenient to many things. There's restaurants, a food truck park, and a great market (Times market) down the street. I loved the pool (although the water slide never seemed open) and the direct access to the beach. Amenities were great: free use of washer & dryer, good sized gym, activities center, good cafe and bar, and live entertainment.
Staff here is friendly and helpful. I especially want to give a shout out to Lincy who went above and beyond to help us with our reservation.
Parking spaces are tight and if it makes you nervous, do what I did and park on the second level where spaces are abundant!
We will definitely be coming back with our kids and grand kids!!!
We loved being able to watch the whales from our room. Everyone friendly and welcoming
Great location. On the beach, beautiful property. Large pool. Short walk to supermarket and short ride to Lanai. Only negative is property needs updating. Not bad tho
