The house was gorgeous, beautiful layout, and immaculate. The pool and spa clean, warm, and so fun to swim in and star gaze at night! The location and access to the resorts was amazing. Overall, I can't recommend this place enough! We'll be back :)
This is our second stay at Hikialani. It's our favorite house on the island. Lots of room for everyone with a large pool and hot tub. We used the amenities at Hapuna Beach and Mauna Kea everyday. We like to visit Waimea, Honokaa and Hilo. We had everything we needed at the house. We even used the cooler so we could keep our food cold from the Hilo Farmers Market.
The house was even more beautiful than the pictures. I enjoy resorts - this has changed the way that I will vacation in the future. The house was so clean and the pool & hot tub was wonderful. Donna answered every question within moments of me texting her. The kitchen was fully stocked with all the cooking essentials. I want to thank the owners for allowing us the opportunity to rent their beautiful home in paradise.
The house was everything Donna promised! The location and the view made it the perfect choice for our family! Being able to relax and enjoy the pool with the ocean view was on the Christmas wish list! Communication with Donna was great and she made sure we had everything we needed! Even gave told us how to make our Costco run a quick trip! The house has everything you could need! Loved it.
This property was simply amazing. We are last minute planners and booked this about 2 weeks before our stay over Thanksgiving 2024. Donna was SO helpful before, during and after our stay. By far the best host I have ever encountered at a vrbo. She even left us a few surprise goodies for our arrival! Completely unexpected and very appreciated!
This property had everything we needed to make our Thanksgiving wonderful (besides the groceries or course). It was spacious for our crew of 6 (2 adults, 4 kids under 10), and it also had a pack'n'play and high chair ready and available for us.
Check in was seamless. We got in late and had zero issues finding the place or getting in. We opted not to purchase the resort access since there are plenty of other things to do on the island. We did hit the Mauna Kea beach a few times but get there early, the parking lot does fill up fast!
Hot tub and pool were perfect for us. There was a book with insutructions on the pool and hot tub, i did have questions on warming up the hot tub but Donna put me in touch with someone who was able to help me with it quickly! Super easy. There was a cooler that we used daily, and some misc beach chairs and toys for the kids. All were very appreciated!
Conveniently located near several of the best beaches on the island. We will definitely stay here again when we come back to the big island.
This home had everything we could need or want. Conveniently located next to some of the best beaches on the big island. We enjoyed excursions including snorkeling at the reef by the Captain Cook monument as well as hanging out at this home’s pool and hot tub. Beautiful sunsets each night. Would definitely choose this property again!
Zero complaints. Everything was as pictured and described. 10 out of 10
We loved our time here. The house is spacious, clean, quiet and private. We loved having our own pool. The neighborhood is very quiet. The kitchen has everything you need. The house is very clean and comfortable. We will be back
The property was pretty and fit our needs well. It was well appointed, and comfortable. We liked the location. However the property manager lacked an attention to detail that detracted from the trip.
To begin with, she did not consistently reply to my inquiries within a business day. The check-in instructions were somewhat confusing, and included, for example, an incorrect street name. (It was a "court", not a "circle", a minor difference that matters if you're using a navigation app that can't find your vacation home!) Once we arrived at the property, I went to guest services of the associated resort to pick up our passes. We had not been pre-registered, as we were supposed to be and had paid to be. When I asked why, the person behind the counter guessed the name of the property manager I was dealing with. Clearly I was not the only client to have this experience.
At the house, the hot water didn't work. So the showers were cold and the pool was unheated. It was Saturday.
The property manager told us she would call the maintenance people on Monday, as they were closed over the weekend. On Sunday, the maintenance people showed up on their own to clean the pool. We asked them to fix the heat, and they did. They pointed out they were available 24/7 and assured us we could call them any time. That was not the information the property manager gave us.
Our family really enjoyed this house. There were four of us, and we had plenty of space with bedrooms and bathrooms for each of our adult children plus us. We enjoyed the pool. Initially it wasn’t heating but after messaging the host it was fixed quickly. We enjoyed the view from the house. It was well supplied. Instructions were clear. Place was clean. Area is very quiet. We would gladly stay here again.
It was a beautiful home and ample space for four adults and two kids under 10 years. The views were breathtaking however, pool was not cleaned before we arrived. My family and I cleaned it ourselves on the first night. I liked the fact that the depth was safe for the little ones. The heating between hot tub and pool malfunctioned during the first two days. After some back and forth texting (lol many text messages assuring the manager we were following the instructions) , Donna herself came out to fix it with the handyman. The pool was fixed and cleaned.
Bring kitchen supplies. Be sure to bring basic supplies ie sugar, coffee filters, citronella candles etc. I noticed that swim gear was available ie snorkel gear but make sure to clean them well and check they work. We got out to the beach and realized their snorkel masks needed to be replaced. Easy fix via renting equipment on the beach.
Hapuna’s beach does not disappoint at all! Treat yourself to a cabana! Remember that when you rent this home an additional $165 per night will be charged for resort amenities automatic at the end of the stay, Irrespective if you use the resort amenities or not. Just be aware of that. I will say the resort amenities are stellar and we enjoyed ourselves.
Overall, I think Donna tried her best with communicating with us but we could tell she was very busy. It was a nice stay and everyone enjoyed themselves for the most part. We will likely find another place next time because of communication issues, timeliness to fix house concerns, cleanliness, and resort fees.
It was a beautiful home and ample space for four adults and two kids under 10 years. The views were breathtaking however, pool was not cleaned before we arrived. My family and I cleaned it ourselves on the first night. I liked the fact that the depth was safe for the little ones. The heating between hot tub and pool malfunctioned during the first two days. After some back and forth texting (lol many text messages assuring the manager we were following the instructions) , Donna herself came out to fix it with the handyman. The pool was fixed and cleaned.
Bring kitchen supplies. Be sure to bring basic supplies ie sugar, coffee filters, citronella candles etc. I noticed that swim gear was available ie snorkel gear but make sure to clean them well and check they work. We got out to the beach and realized their snorkel masks needed to be replaced. Easy fix via renting equipment on the beach.
Hapuna’s beach does not disappoint at all! Treat yourself to a cabana! Remember that when you rent this home an additional $165 per night will be charged for resort amenities automatic at the end of the stay, Irrespective if you use the resort amenities or not. Just be aware of that. I will say the resort amenities are stellar and we enjoyed ourselves.
Overall, I think Donna tried her best with communicating with us but we could tell she was very busy. It was a nice stay and everyone enjoyed themselves for the most part. We will likely find another place next time because of communication issues, timeliness to fix house concerns, cleanliness, and resort fees.
Donna was great to deal with as we had 7 fun filled days of beach, golf and greats eats. The house is laid out well as the 2 Masters bedrooms are on opposite sides of the house. Kitchen was stocked of everything as we went to the store in Waikoloa Village for 4 nights dinners. Went to Merrimans and Bamboo otherwise and Manta.
Wonderful memory and we will return.
Thanks Donna!
Donna was great to deal with as we had 7 fun filled days of beach, golf and greats eats. The house is laid out well as the 2 Masters bedrooms are on opposite sides of the house. Kitchen was stocked of everything as we went to the store in Waikoloa Village for 4 nights dinners. Went to Merrimans and Bamboo otherwise and Manta.
Wonderful memory and we will return.
Thanks Donna!
Very comfortable property on pretty grounds. The house, pool, and grounds all looked better in person than in the pictures. I would stay again!
Luke
Very comfortable property on pretty grounds. The house, pool, and grounds all looked better in person than in the pictures. I would stay again!
Luke
This house and it's location was perfect for our family of four. We used all the amenities that both hotels offered as well as having our own pool. When you first walk in, the view of the pool and the ocean just blew us away (the photos don't do it justice). We enjoyed the sunsets from the patio and the star gazing was incredible (you can see the Milky Way and shooting stars). The snorkeling at Mauna Kea and Hapuna Beach were fantastic. We also saw the Manta Rays at night at Mauna Kea. We drove to Hilo (1.5 hours), Kailua-Kona (30 minutes), Waimea (15 minutes) and the top of Mauna Kea (1 hour). I wish we had more time to explore! Donna was extremely responsive with any issues that we had. We are definitely coming back!! Mahalo!!
We have stayed at Mauna Kea many times. Several times at the hotel and twice at other homes/villas. This home is on the other side of the highway, away from the hotels and beach, so it is Not an easy walk to the beach. The home is nice, each bedroom has its own bath and the rooms are reasonably private at night. The house layout is good, the living room is a little small, but is right off the poll area, so it was fine for the 6 of us. If you had a bigger group with maybe small kids, there is a finished garage, turned into a large family room area. The pool is nice and pretty large for a private res., but not good for lap swimming. The views are ok, nothing to write home about, sort of peak a view. We stayed one week here with our adult children and their partners. The home worked out very well for the comings and goings of everyone and we could hang by the pool when all together.
We have stayed at Mauna Kea many times. Several times at the hotel and twice at other homes/villas. This home is on the other side of the highway, away from the hotels and beach, so it is Not an easy walk to the beach. The home is nice, each bedroom has its own bath and the rooms are reasonably private at night. The house layout is good, the living room is a little small, but is right off the poll area, so it was fine for the 6 of us. If you had a bigger group with maybe small kids, there is a finished garage, turned into a large family room area. The pool is nice and pretty large for a private res., but not good for lap swimming. The views are ok, nothing to write home about, sort of peak a view. We stayed one week here with our adult children and their partners. The home worked out very well for the comings and goings of everyone and we could hang by the pool when all together.
Beautiful, well stocked home, very comfortable, lots of outdoor seating
Beautiful, well stocked home, very comfortable, lots of outdoor seating
We loved staying here and hope to be back as soon as we can! Lovely house on a small hill with beautiful landscaping and views. We had a great time with the pool, as well as access to the Mauna Kea resort and its perfect beaches. Donna was very pleasant and responsive to communicate with.
Perfect property for our family. Donna was very responsive to any needs that arose. Would stay again!
This place was amazing! Was fully stocked with EVERYTHING from cleaning supplies to laundry supplies, towels, pool and beach toys etc. There was nothing we had to run out and get, it was all there! House was clean and comfortable! Having two master suites was a huge bonus! Plenty of room for the 7 of us! A huge part of what made our stay so memorable was getting the access to the Mauna Kea Resort! Highly recommend getting that! It’s only a 5 minute drive from the house (20 minute walk). The resort looks brand new and has a great gym, pools and one of the best beaches I’ve ever seen! Our only issue was the hot tub was not working while we were there, but Donna (owner) has promised to make that right.
I cannot wait to go back to this place! Amazing!!!
We have stayed in many VRBO properties over the past 15 or so years and this is, hands down, our favorite. Everything about this house is perfect. Donna makes booking & check-in a breeze. We will be back! Mahalo for a wonderful week!
This was perfect! We had 5 adults and 3 eleven year old grandchildren and it couldn’t have been better!
The kitchen was extremely well stocked, the layout for this large family was perfect, the pool and lanai was wonderful and what a gorgeous view!
We all HIGHLY recommend this home!
Donna was amazing to work with and attended to all of our needs. She was responsive and helpful with all of our requests. I highly recommend staying at this beautiful property. It was well stocked , perfectly located, and overall… beautiful. The rooms are as seen in the pictures. If not better. Stop looking for another place, book this one :).
The house, pool and location were perfect. The property manager was responsive and easy to communicate with.
