Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
While the location is excellent, serious cleanliness and maintenance issues significantly impacted the quality of my visit.⦁The dishes, utensils, and cookware had clearly not been washed properly. The stove was extremely dirty and appeared neglected for quite some time. I had to run the dishwasher for all dishes, cookware, and cups; which is unacceptable for a vacation rental!⦁The coffee maker was filthy, and the filters provided were stained. It was evident that this equipment had not been cleaned or replaced after the previous guest.⦁There was hair throughout the unit upon arrival, including on the floors, in the tub, and on the bathroom walls. This suggested that housekeeping skipped essential cleaning steps and failed to properly sweep, vacuum, or sanitize the space.⦁The carpet and couch in the living area were stained, worn, and appeared to have not been deep cleaned in a long time, giving the condo an overall unkept and neglected appearance.⦁The air conditioning units were extremely loud. One unit was not working upon arrival, and the bedroom unit operated on a 4 hour timer, which disrupted sleep. Additionally, the sliding door beside the bed opens directly to an exterior walkway where children frequently ran at night. This could pose a safety concern, if it were a solo female guest.When I contacted property management to address these issues, the representative repeatedly spoke over me and focused more on what the front desk staff downstairs had told me; despite them not being affiliated! I felt completely dismissed. He then placed me on hold and ultimately disconnected the call, which was unacceptable! Although he later left a voicemail offering to send housekeeping, I had already begun cleaning myself, and given the condition of the unit, I did not feel confident in their service. Photos are available upon request.Overall, considering the price point and the reputation of Maui Sunset; the
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I like this place , very good location The only thing I don’t like is the house keeping jobThe unit was in really bad clean condition Floors,sofa sheets and more
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We're repeating visitors and we already had a booking for next stay as well. Kitchen is well equipped, each unit has washer/dryer that is very useful while on trip, neighbors were not noisy.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The Maui Sunset is an amazing vacation rental. The location is perfect. Perfect for sunset viewing. The pool area was great for the kids. There are other activities like mini golf, tennis/pickleball, and shuffleboard. We stayed in the 1 bedroom with five people and it was nice having the two bathrooms and the laundry available to use. We would absolutely stay there again.
A guest from Langford, BC
Mar 02, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was very clean and good space. I felt very relaxed for the time period I was there. The beach was a minute walk away from where I was staying and very nice beach to walk on or you can sit above it as well. Very peaceful setting.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was nice, relatively new renovations, well stocked with dishes and cooking utensils, comfortable, and the staff was responsive
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an opportunity to book at short notice and having experienced some dubious spots in the past, we were cautiously optimistic. It more than met our expectations. Lovely beach area, lots of relaxed areas to reflect and thank God for His goodness. Good spot to use as a base for exploring the island. Close to good shops, and beware, prices are elevated. Apartment loaded with just about everything you could want from beach chairs to cooking and cutlery. Super place to bbq. We loved it!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
VERY GOOD
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very positive experience with Maui Sunset facility.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a great location, nice beach. Our washer and dryer didn’t work so that was rough.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
After two years of waiting due to the pandemic, our trip was fantastic! Maui Sunset honored our purchase for two years and we couldn’t be more thankful for that. Thank you so much for the happiest family vacation!
It needs more updates on the property and to be better on cleaning .
