My family (3 kids under 8) and I had a terrific time at this beautiful condo! The resort is pristine, spectacular pool, and lovely private beach that you can walk to or drive. We appreciated the beach toys and boogie board left in the garage for us to use as well. The beds were firm and comfortable and the views of the stars from the back porch at night were gorgeous. Thanks for a lovely stay!
I don't like writing a negative review, but this place DOES NOT merit a 9/10 in any way. The only redeeming thing about the unit was a comfortable mattress, but the rest was so shabby that sleeping there wasn't pleasant in general. We love Palm Villas location and feel, and have stayed in several units here. This one is extremely tired and poorly managed. Cockroaches are a regular sighting. Worn and dingy surfaces everywhere, dirty in the corners, nothing fresh. Dirty and uncomfortable (zero padding, sitting on a wood plank essentially) upholstery on the lanai. On arrival we found (and had to pursue) there were no tissues, no beach towels, no body wash, no laundry soap, lightbulbs were out, the outlets in the master bath were inoperable. Manager was communicative but unbelievably pushed back on providing tissues, as "the owner does not offer tissues as an amenity". Unbelievable. They sent someone next day to rectify a couple of these items, and we let the rest go since we had friends in another much more comfortable unit and could hang there. This unit needs a DEEP cleaning, sanitizing, fresh paint throughout, stock the kitchen (with more than two wine glasses), replace seating pads, add a knife sharpener to deal with beat up knives, and an attentive pest service to deal with cockroaches. (We accept cockroaches are a thing in the tropics, but they shouldn't be seen on the kitchen counters each time we walk in there.) Very disappointing.
Perfect! Clean and Beautiful Little resort
Apartment is clean, everything works (mostly). The complex is gated, pool is nice, less than 150 ft from the apartment. During our stay we didn't have to compete with lots of other people for access to the pool. It is sort of a "quiet" pool and a nasty old lady (permanent resident I assume) grumbled that my kids were being too loud (they were not) - they were splashing in the water and speaking in normal tone of voice.Garage was a nice perk and the owners were nice enough to let us charge our rental plug-in hybrid during our stay. The beach was a quick walk away, through historic fish ponds. Great for snorkeling.Cons: the kitchen needs a bit of attention (backsplash peeling off above the sink), availability of snorkeling gear would have been a plus (only one set and it was broken), garage keypad battery was dead, owners request guests wash the towels but there was no laundry detergent in the apartmentOverall we would stay there again.
Clean, comfortable, beautiful sunset views and so close to the mauna lani beach club! Would definitely stay again!!
Second time our family stayed at this property. We loved it! We’ll be back again next year!
The location was great. Not in a city but not too far from everything. Market and coffee shop within walking distance, as was the beach. It was also the perfect place to launch for our various trips around the island.
The condo was cozy, clean and had breathtaking views.
Beautiful resort area. Plenty of dishes, pots, pans and towels for a fun stay. Beach club access was great. Walking distance to restaurants and beach. Pool was wonderful an escape in itself. Very quite complex. Comfy beds. Beach gear needs updating but we mostly used the coolers
Beautiful resort area. Plenty of dishes, pots, pans and towels for a fun stay. Beach club access was great. Walking distance to restaurants and beach. Pool was wonderful an escape in itself. Very quite complex. Comfy beds. Beach gear needs updating but we mostly used the coolers
Great location, close to one of the best kid friendly beaches and amazing pool in complex.
Great location, close to one of the best kid friendly beaches and amazing pool in complex.
This is a very nice property with close easy access to the beach, shops and stores. The pool and hot tub are close and very nice. We enjoyed the view and the unit. Parking is also easy. There are some beach chairs, coolers and toys in the garage to use. A small amount of basic spices in the cabinet.
This is a very nice property with close easy access to the beach, shops and stores. The pool and hot tub are close and very nice. We enjoyed the view and the unit. Parking is also easy. There are some beach chairs, coolers and toys in the garage to use. A small amount of basic spices in the cabinet.
Awesome visit to Hawaii. Great location. Beautiful condo, very peaceful.
We enjoyed our stay here. The beach near our condo offered some good snorkeling opportunities. The management was very responsive to any concerns we had. We would definitely recommend this condo !
Great location, clean and cute condo. The beds are very comfortable! AC was nice to have as an option. Lovely community and super fun walk to the beach and snorkeling!
Awesome visit to Hawaii. Great location. Beautiful condo, very peaceful.
We enjoyed our stay here. The beach near our condo offered some good snorkeling opportunities. The management was very responsive to any concerns we had. We would definitely recommend this condo !
Convenient location in a gated community near the airport and one the West side of the Big Island. We loved the pool and hot tub. The surrounding lava fields are exciting to see and yet bizarre for visitors to experience for the first time. We just wish we were there for the eruption of Mauna Loa, first time since 1984! The only reason we provided a 4 on cleanliness was some live insects discovered on check-in, which was reported to the host, and resolved. This condo is perfect for a group of 5 adults, all of us had beds and would stay here again. Thanks for a great weekend on Big Island!
Beautiful surroundings, condo is very nice, the entry gate code gave us trouble for some reason.
Convenient location in a gated community near the airport and one the West side of the Big Island. We loved the pool and hot tub. The surrounding lava fields are exciting to see and yet bizarre for visitors to experience for the first time. We just wish we were there for the eruption of Mauna Loa, first time since 1984! The only reason we provided a 4 on cleanliness was some live insects discovered on check-in, which was reported to the host, and resolved. This condo is perfect for a group of 5 adults, all of us had beds and would stay here again. Thanks for a great weekend on Big Island!
Beautiful surroundings, condo is very nice, the entry gate code gave us trouble for some reason.
Beautiful condo in excellent location. Awesome view. Close to Kohala coast resorts and activities. HIghly recommend this property
Beautiful condo in excellent location. Awesome view. Close to Kohala coast resorts and activities. HIghly recommend this property
We really enjoyed this property
We really enjoyed this property
Thank you Tiffany and team for making our stay stress free. Your timely and informational replies to our correspondence made the whole process seamless. Keep up the good work.
Thank you Tiffany and team for making our stay stress free. Your timely and informational replies to our correspondence made the whole process seamless. Keep up the good work.
Great location, very clean and beautiful rooms.. we had such a great stay!! There were lots of beach goods(body board, cooler box, chair etc etc) and kids sleeping goods(mattress, infant bed flame etc) too. We enjoyed hike, beach time, outside pool.. We would love to come back again! Thanks so much!!
