Great location, quiet building. I appreciated the beach equipment and good coffee.
Nice cozy condo with good size bedroom, shower, fully stocked kitchen, clean and most importantly Fantastic View and Sound! Lulled us to sleep. Also the location to the restaurant district is ideal, just 5 minutes away. We loved this place.
We loved the space and the location! It was wonderful to have coffee in the morning while watching the ocean and listening to the surf. We will definitely stay here again.
Condo had everything we needed and a great view to boot. Quiet, close to town without being on a busy road, and right on the water. We stayed 2 weeks and had a great time.
If you love the ocean, the sunset views, the short walk to everything and the fully stocked and comfortable condo...you got it!
Perfect location with easy walking access to downtown Kailua-Kona. The unit was very clean and well-stocked. Plenty of towels available, if needed. Casago even leaves some local treats and coffee beans which is a nice perk!The view from the living room, bedroom and the deck was amazing. Neighbors were quiet (no parties while I was there).The parking spot for 303 was very convenient, right at the entry to the parking lot. There is an elevator at the north end for bringing luggage up/down. Laundry room is also at the north end. Bring quarters and detergent. 2 washers and 2 dryers per floor. No change machine on site and no one was at the building office. It seemed to be well-used when I walked by, but never had to wait to start my wash cycle. Limited open hours, so plan accordingly. Each cycle takes about 40 minutes.As others mentioned, the unit could use some updates, but overall, it was a lovely stay.
The view was amazing (when the cruise ships weren’t blocking which was 1 day out of 9) It’s convenient to walk to eat, and souvenir shop The road out front is extremely busy and noisy The beach that you can supposedly walk to is where the homeless sleep (awful odor/safety?) The condo was disgusting.Mold in shower, the a/c had a horrible odor The two doors had holes in them and so much dirt! (I looked at the neighbors theirs were clean) the fan in the bedroom created a wet film over all soft surfaces & smelled musty. Windows hadn’t been washed in ages, fridge missing parts and ice overflowed, patio furniture falling apart along with the roll down screens that are covered in mold and frayed. Bed needed to be replaced years ago instead they put a foam pad over the top (horrible backache) Lamp broken glued back together with missing parts covered in dust. Kitchen light wouldn’t work, got repair guy he never came back and the cover was so gross. Inside cabinets need deep cleaning. Mishmash of kitchen supplies and no spices. Microwave display not working, oven beeps randomly, TV has two red lines running down screen.W/D are not in room, at end of hall $2 ea one broken/rusted. EVERYTHING was old, outdated, not cleaned, smelled and not as described. Pool nice. 10 loungers and 2 umbrellas for entire complex. Oh, and replace the beach towels! Seriously. Management company sent me text after text after text. Quite annoying and redundant. Would not recommend this unit at all
Great location and view! Short and easy walk to shops and restaurants. The condo was comfortable, clean and kitchen was well stocked with any items you may need during your stay.
The apartment is in a great location, right by the sea. We will certainly never forget this view.
The apartment was ok. But the bed was terrible with the foam. And we had uninvited guests in the form of small creepy crawlies like cockroaches. Most of them in the kitchen which was very unapetizing.
Otherwise everything was fine.
We came to Kona to visit our daughter who is on the University of the Nations campus. The location of this condo was great for walking everywhere! So many extras were available for us to use such as beach towels, beach umbrella and an adorable little yellow cooler, which we put to use. Thank you! The kitchen has absolutely everything you need as we had several students over for dinner one evening. Beautiful sunsets and glorious views right off the deck. Perfect!
We’ve stayed at a different condo in this complex and recommend it to couples (it’s very small) who want to have an oceanfront lanai, easy walk into heart of Kona restaurants and shops, and kitchen. This is the first time we’ve rented a unit from the Casago rental company and we were thrilled with their responsiveness. Unfortunately through no fault of property management the broiler broke and there was no hot water in the entire complex. To make up for this, we were reimbursed 30% for each day without water. We’ll return!
We had a great stay at Hale Kona Kai. The condo is as pictured and was very comfortable. The kitchen is fully stocked with all the necessary kitchenware needed to make a great meal. The bathroom was clean and everything was in great working order. The living room furniture was surprisingly comfortable although I can’t say we spent much time there as the lanai was our go to. The bedroom is very functional and a good size with lots of storage. The bed, while a bit older and a little noisy was very comfortable. We loved the sheets!
The view is amazing! We had a very busy vacation planned and the view off the lanai made it difficult to leave each morning. It is the perfect place to drink Kona coffee and even eat breakfast in the morning. Watching the yellow tangs in the waves and small fish, crabs and even an eel or two in the tide pools was very entertaining.
Location was everything and we found ourselves walking all over town since everything was close. Restaurants, bars, beach, shopping etc.
The management team was helpful and readily available, and even provided some treats (cookies and Kona Coffee). We loved having the lockbox for the key as it kept us from the potential to lose it.
I will say, if you are looking for five star high end luxury this is not the way to go as this place is very well loved if you are looking for a comfortable well loved condo this is your place to be! We were very comfortable and hope to visit again soon!
Positives:
-The unit and property was generally as pictured/described.
-The view and proximity to the ocean was outstanding. We enjoyed watching the yellow tang below and whales further out. The surf was so close that it was almost too noisy.
-Easy walk to central Kona, yet far enough away that we were removed from the noise and bustle.
-A few pleasant surprises included some condiments and basics left in the kitchen by others, a knife that was actually sharp, and good condition Tommy Bahamas chairs.
-Shower was very nice. Bathroom was decent with ample storage.
-The complimentary coffee and chocolate were a nice touch.
Negatives
-2nd key was missing. We reported it but Casago made no effort to replace. It was a nuisance to constantly place the sole key in the lock box as instructed whenever we left.
-Main bed box spring and mattress need to be replaced.
-Front door locks appear ancient and not very secure. Regardless, the building generally felt safe and the other residents were very nice.
-A few more basics in kitchen such as a coffee measure, coffee filters that actually fit the coffee maker and salt and pepper shakers would be appreciated.
View and location are great and the place is clean and comfortable
We had an enjoyable time celebrating 35 years of marriage at this rental. The view was breathtaking. Close to shops and a variety of restaurants to choose from. So thankful we chose to stay here. Would recommend it to everyone that wants to experience Hawaii beachside.
Mahalo!!!!!
We were so happy to have great views, a rice cooker, exercise mat and beach chairs! We never need a fancy place, and this suited our needs very well. It was a little confusing to have certain things managed by VRBO, others by the on-site property manager, and others by the ownership group. For several of the days we were there, cruise ships anchored directly in front - not a big deal except for the one that made a very loud engine noise for 10 hours, and another that blocked the sunset. We had a cleanliness issue we brought up with the manager; i believe this has been addressed. All in all, a pleasant stay.
We had a wonderful stay at this condo. Had everything we needed for a week on the big island. Eating meals outside overlooking the ocean and hearing the waves was great! Would definitely recommend for anyone wanting to visit this area. Walking distance to great restaurants and bars.
We had a wonderful stay at this condo. Had everything we needed for a week on the big island. Eating meals outside overlooking the ocean and hearing the waves was great! Would definitely recommend for anyone wanting to visit this area. Walking distance to great restaurants and bars.
Beautiful location, close to town. Ocean right under you-
Amazing!
The good: Check in and communication with host. View and location to downtown and the ocean.
The rest: Low quality pictures likely should have been an indication. The entire unit is very worn down, chipped paint on everything including the table on the lanai. The carpet in the living room is just gross as mentioned in a prior review. A person living in their car outside the parking lot for clearly a long time makes the location a concern coming back at night. All of this would have been ok but there were cockroaches in the unit. Speaking with the property manager who was wonderful and brought up bug traps indicated they are chasing them from unit to unit. As a result we had to leave lights on to deter them all night, not a nice sleep. The bed is king size on a queen size box spring so you kind of fall off the edge of the bed. Pay laundry is not in the unit and garbage rooms are on each floor adding to the bug issue(gross). The pool has almost no shade with two umbrellas and a third mobile one that fell and just missed me when it fell. The pool was not heated. Overall I do not recommend as it is not maintained. When I sent a note via the app about the bugs they said thanks for letting them know, let them know if there is anything else they can do. I didn't get the impression the bugs were going to be fixed so be forewarned before booking.
Beautiful location, close to town. Ocean right under you-
Amazing!
We loved our time in this property!
The location.
The view.
The constant sound of the ocean.
The amenities.
The ease of getting in and out, on foot and by car.
All of these things, and so many more, made our time in Kona, and our entire trip, immaculate and near perfect. We highly recommend this property, and the property management could not have been more helpful or easier to work with.
We loved our time in this property!
The location.
The view.
The constant sound of the ocean.
The amenities.
The ease of getting in and out, on foot and by car.
All of these things, and so many more, made our time in Kona, and our entire trip, immaculate and near perfect. We highly recommend this property, and the property management could not have been more helpful or easier to work with.
The property was as described on the VRBO web page, there were no surprises. This had a great view, watched sunsets from the lanai about every day. A very short walk to restaurants and shops in Kona. Having AC in the bedroom and living room was a big plus for our July stay.
The property was as described on the VRBO web page, there were no surprises. This had a great view, watched sunsets from the lanai about every day. A very short walk to restaurants and shops in Kona. Having AC in the bedroom and living room was a big plus for our July stay.
Beautiful condo with amazing ocean view. Quiet and close to town. This is my second solo trip and the condo was perfect. Waking up and falling asleep to the crashing ocean waves. I’ll definitely be back.
Beautiful condo with amazing ocean view. Quiet and close to town. This is my second solo trip and the condo was perfect. Waking up and falling asleep to the crashing ocean waves. I’ll definitely be back.
The good: small property, fabulous views, nice pool, very helpful staff, great location , free parking, amazing location
The not-so-good: tired and run down property, safety hazards, dirty grounds, zero comfort furnishings, dirty room. Very hot. Little portable ac can’t keep up.
The good: small property, fabulous views, nice pool, very helpful staff, great location , free parking, amazing location
The not-so-good: tired and run down property, safety hazards, dirty grounds, zero comfort furnishings, dirty room. Very hot. Little portable ac can’t keep up.
Building is in need of updating. Our unit had been recently redone and was fine but lacked air conditioning. Two good restaurants were an easy walk away, and the balcony was perfect for our one eat-in dinner. We loved hearing the surf at night.
