The location has no visible signage or lighting. We arrived at night and it was hard to find our way to the unit. The unit was as pictured in the ad except we were notified that the AC was not working and they asked if they could send someone to fix it. We said “yes!”. However No one ever came during our entire stay and they stopped communicating thru texts. Every night of our stay we tried to open the doors or windows to get some air movement, but the croqui frogs were so loud we had to close them to get any sleep. They are a species that have infested Kona and they are prolific at this location. We found dead and live cockroaches in the house and when we went to use the washer, we were met with a terrible smell that front loaders get when they aren’t cleaned properly. Overall, I wish we had picked a different place. On the positive side, Andy who works at the complex was very nice and at least came over to look at the AC when I asked him to. He just confirmed that it was broken and would need a part for repair. He gave me a number to call, but no one ever answered my messages. The view of the back yard was nice.
We didn’t use the pool or have direct communication with the property person. Anything that needs to be fix before the next renter, tighten the toilet roll dispenser in the first bathroom as you come in. It would be nice if the coqui’s could tone it down when it gets dark(LOL)Thank you for having such a nice rental.!!
The place is in an excellent location, almost close to the central Kona area but just far enough from the noise. There were extra towels, beach gear provided along with laundry pods (this was a bonus to have washer / dryer in unit). It could’ve been better to have some body wash provided too, not just shampoo.
Christopher E.
Sep 19, 2025
Exactly as advertised, great location
Stayed here with my family of 5 and one 15 mos. baby and had a great time. The locations is great and enjoyed the ground floor. The condo had all the things we needed for the beach.
Very clean unit and well appointed!. we really felt at home for the last week The pool however, was unusable.
Kona mansions was a great location, close to town and the beaches. Very walkable to some great sites with a nice nightlife. We were able to do other fun tours and it was just centrally located for hikes and seeing the national park. The condo itself was very comfortable and we used many appliances in the kitchen.
Good place and location to town
This property was perfect for our stay! Air conditioning was very useful. The beach equipment was also very convenient. Washer/dryer… located just a 5 min walk from the heart of town. Loved our stay.
This is a nice property close to the main walking area by the ocean (slight hill to get to the property). It had many nice extras like games, towels, coolers, ice packs and snorkel gear. There is one lanai and it is off the master bedroom so that is the only place to sit outside. Just something to be aware of if you have two couples traveling together. Overall we had a great experience. The property management company is responsive and easy to work with.
We had a great stay with you at Kona Mansions. The place was as described on the website, it was well stocked with what is needed and a comfortable condo. It is within walking distance of many shops and restaurants.
Really enjoyed the site. The main floor made life easier. The location was good. Parking was easy. Site was clean. Lots of room for 5 adults.
Convenient and close to Kona. Well stocked with linens and cookware and beach extras (cooler, chairs). Really cute ground floor unit. Seems super clean—floors, beds, bathrooms.
This would have been a perfect review if the bedroom with the washer and dryer in it did not have such a strong mold smell.
We had a wonderful experience on the island. The property was very nice. I wish we would have had more time to enjoy the place. Mahalo!
It is a beautiful place. We won't get tired going back and forth. We loved where we stay so closed to downtown walking thru beaches.
Clean, well supplied, good location near beach, restaurants, and shops.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was clan, well-appointed with swim fins, beach chairs, towels, full kitchen accessories, and pool in a pleasant environment. Works great for 2 couples. Shops and restaurants in easy walking distance.
Clean and centrally located for lots to do!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was great, the home was great also, but their was a few thing that were disappointing, the property hadr some issue upon check in, which I had a hard time checking in, I had to call the property management for check in instructions, when finally checked in I notified the property host in regurads to the damage that were already their, I am being charged for an iron board holder that came off the wall along with some dry wall due to the weight of the ironing board, mind you I did not use the iron board my whole visit it was located next to washer and dryer , the shade from out side of the patio fell down ( came off the hooks) during the night when it was raining, again I am being charged for that also,when trying to explain the situation with them after being charge over $300 for damage, they had the nerve to say I don’t want to pay and I am a bad guest, that was really shocking to me and disappointingI also rented another unit through this company for the same amount of days and dates, and I must say I had no issues at all with other unit nor it host the other unit was perfect no complaints.
Lovely home and great location.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was ready when we arrived. Very convenient check in process and texts all throughput. A few minor maintenance issues that were addresses immediately. Would recommend,
A guest from Irvine, NA
Apr 06, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was just as described. I we had 4 adults and 2 kids inland it was perfect for us. The location was central to everything we did. Loved everything about it.
Between 2 and 5 guests at varying times--borrowed a cooler and some masks from the unit. Very comfortable, nice lanai.
This place checked many boxes. The two full bathrooms and private lanai made it feel luxurious for our family of 4. The grounds were beautifully maintained with lots of plants and the showers had good water pressure. The kitchen had a very good selection of cookware and dishes. Walking distance to the Kailua-Kona waterfront made it a very convenient base for our adventures. Thanks for a comfortable and pleasant stay.
Because of flight delays we didn’t get to the condo till late evening. The complex is on the dark side and a little hard to find. However if you live there it might be perfect. The condo itself is very clean and comfortable exactly as indicated. Thank you for a perfect stay.
Overall, it is a great location and very quiet neighborhood. Very comfortable and lots of amenities for preparing and eating at the residence. It even included a cooler and snorkeling gear for fun at the beach. Loved that it had a washer and dryer- this made packing easier overall.
Did not appreciate being charged Damage Protection after the booking. It was optional at booking and was not included in the check out price. Very unethical to charge someone separately after a non-refundable booking.
Had a very nice enjoyable stay in the proeprty
