We enjoyed our stay at Kona Makai Condominiums very much. The view is wonderful, the premises well kept. With open windows and ceiling fans running at night we avoided using the A/C, which was not included. Please check the fine print! We would book again.
Close to snorkeling beaches. Clo see to kona shopping. Beautiful landscaping.
john armstrong
Dec 07, 2024
Permanently stained towels, thin torn bedding ( didn't appreciate seeing that on tucking in!) stained carpets, cracked moldy grout... Advertised title omits 25 AC daily charge required for a necessity a unit that heats unbearably without it
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The rental could use some updating. The carpet needs to be shampooed or replaced.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall not bad. Carpet does look dirty. Pillows seemed old and no support. Sheets seemed well used.Elastic failing. Has everything required except beach umbrella.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First off, the location is amazing. You can’t beat the views, and a very short walk, or drive puts you right in the heart of Kona. The only reason I didn’t give it a five out of five in all categories is because the night we showed up the AC in the living room was broken. I called to try to get some fans and to let them know how hot it was, and was told the ocean breeze would cool the place down very quickly. We were unable to utilize the upstairs the first night and our kids had to sleep downstairs on the floor. I called again the next morning when the temperature hadn’t changed at all and insisted they come out and inspect the units. By end of day, on the second day, I received a call that the unit was in fact broken. Unfortunately, we had to spend the second night in a hotel due to heat. The upside is they offered to refund all of our money if we needed to find an alternate location because they weren’t sure they would be able to fix the AC during our stay. To our delight, it was in fact fixed on day three. Our trip after that was pretty perfect . And we would definitely choose to stay on this property. anytime we come back to Kona to visit. I can’t say enough good things about the property management company and their attentiveness to try to fix this problem. Other than the first night, their attentiveness as well of, as the owners was amazing. The owners approved a new AC immediately and everyone was very apologetic. The unit was very clean and had everything we really needed.
A guest from Lakewood, CA
Jan 25, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our Kona Makai Condo was very quaint, comfortable, clean, and homey. The property is beautiful, quiet, and well kept. Stunning views with nice amenities such as pool, jacuzzi, lounge chairs for watching the sunset, bbqs etc. Location was within walking distance to shops and restaurants. Overall we really enjoyed our stay and will probably be back.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was great and check in was easy.The interior needs updates.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is my second time renting from Knutson & Associates and they are a fantastic company to deal with. The rental was as described with a beautiful view and well maintained grounds. The unit is a little older but very usable. We had a very minor issue with a faulty water alarm that Knutson dealt with promptly.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Quiet, well-maintained complex that's centrally located in Kona with a wonderful view of the ocean. The management staff was very responsive. Having AC units in both living room/bedroom was effective in cooling the place and the washer/dryer worked well. Bed was comfortable. The ample bath and beach towels were appreciated.The unit, itself, however, is rather tired and outdated. The carpet is dirty with multiple stains, the bathroom tub has mold in the caulk and the wall next to the tub has 2 shades of paint. The jalousie window next to the bedroom AC did not close completely so heat came in, as well as noise from people talking outside. Upon our arrival, there was trash on the carpet near the living room AC, dead roaches in the bathroom and a dead wasp on the carpet in the bedroom. This unit has lots of potential if the owner would put some work into refreshing it (new paint, furniture, flooring, countertops, cabinetry). Would recommend this complex but in a more updated unit.
