Ellen was amazing. We couldn’t find anyone at the property to check us in and she was very responsive and let us in. She even gave us a vase for flowers. Cute place. Perfect for 2 people. Close to downtown.
The location was great and it had all the amenities. The manager was very helpful. But, the property manager was told my reservation was cancelled. So, I had to wait for the room to be cleaned before I moved in. So, the moving in process was a little stressful. But overall it was great.
The condo was fine.
The location is great. But besides that there’s a lot to be desired in this unit.
First off as others have mentioned, the parking at this complex absolutely sucks.
When I first arrived I had to call the local host to determine why the Murphy bed wasn’t coming down from the wall. She referred me to the condo instructions. I saw no instructions but her information was helpful so I got the bed to work. A little later I went to check out the desk in the corner and what appeared to be a guest book. Come to find out these were the condo instructions. They were handwritten so it was pretty confusing. Nonetheless the local host was helpful and nice.
The condo is very small, and there’s no clothing storage. With such tight quarters it would be nice if the space was designed more efficiently so there’s space for guests to unpack belongings or store a suitcase. I never once used the desk so that could easily be changed out for a dresser. Or the closet could be organized in such a way to have drawer storage for clothing. The kitchen was well-equipped but the rest of the unit needs some creativity in design for comfort & efficiency.
The walls were paper-thin & I could hear conversations from the condo next door, and they didn’t seem to be yelling (normal conversation volume).
I won’t be staying here again but thank you
The Resort was really nice and a perfect location to all the shopping entertainment and restaurants.The weather was excellent.I enjoyed spending my 70th birthday there.
Great location, right downtown close to all bars.
Parking lot does not accommodate guests. Had to park after dark on road above hotel.
The location was very good and our stay overall met our expectations with just a few exceptions.
The cleaning fee was excessive for the cleaning actually performed on the unit, and this is where we felt the rental was lacking. The first thing we noticed was the musty mildew smell, primarily concentrated in the bathroom. Unfortunately the linens were not fully dried when put away and everything in the linen closet smelled with mildew. Since the towels were colored, no bleach was being used to kill the foul odors, so washing would not help. The extra pillows in the linen closet smelled just as bad as the damp towels, so this was not a one time occurrence. I highly recommend the owners change the linens for ones compatible with bleach and ensure the cleaning crew uses bleach on the towels to kill the odors and keep them in check.
The top of the fridge was so dusty and dirty, it looked like it haven’t been wiped down in ages (small fridge, so the top was at eye level and tough to miss). The bathroom was fairly new and beautiful, but the shower curtain liner had not been washed or replaced in so long that the soap scum was quite built up. Shower curtain grommets were all covered in rust confirming the moisture and mildew issue in the unit. Perhaps installing a dehumidifier in the bathroom like another rental we had in Hawaii would go a long way. The AC helped with the dehumidification of the unit but was very undersized and had trouble keeping up.
Parking is a big problem on the weekends. The complex lacks enough parking for all the units and you may need to park a few blocks away on the highway at the side of the road a few blocks away. Previous reviews did mention the lack of parking, so the parking issue was not a surprise. The was ample parking Sunday night and Monday when there were fewer renters around.
Great location just at the edge of the main beach strip. Nice garden area on the property along with a hot tub and pool. Parking was a little tricky in the overflow parking lot on the main road, but manageable. Well stocked with toiletries. though no scuba gear. No issues.
Great location, the kitchen and the apt in general is well equipped. The apt has a folding bed, which was strange and limited the transit within the apt. But it was comfortable. I was looking for the remote control and I found a pair of socks under the sofa, it was really dirty over there and also there is another clothe item inside the box where the folding bed fit in. I wish it was a bit cleaner….
The spa is great. Overall I enjoyed to stay here.
Great place, great location for walking Ali’i Drive. Love the Murphy Bed
Great location! Parking was very limited though. Condo was clean and comfortable, a little smaller than appeared in pictures.
Great location! But the room equipment is old. The toilet was blocked, although it was quickly repaired, but the room smelled.
Property was close to downtown, clean, and communication with staff was awesome and very accommodating, planning on staying here again with the next trip.
Where to start? Check in person was cold and could care less if we were there. Unit was not clean, numerous partly used perishable items were left in refrigerator, not enough trash bags to complete our stay, no trash bags for bathroom trash can, the television has mind of its own with various odd colors on screen, most horizontal surfaces were covered with dust and grime (we spent first morning cleaning so it was at least tolerable), 2 half used bottles of mouth wash left in bathroom cupboard (really, who would use that?), lack of place to put your cloths because bathroom cupboards are filled with beach towels and other unnecessary items. How many towels are really needed for this tiny unit? Ceiling fan was covered in dust, there is a rusty towel drying rack on patio next to the moldy furniture. The parking situation is the worst ever, having to park along a busy highway on very uneven ground. So all I can say is I would never recommend this place to anyone.
Charming place. Great location. Extremely happy with this choice.
