Aulii M.
Dec 05, 2023
I would NOT recommend anyone stay at any of this owner’s properties. Upon arrival, it took us over an hour to check in. The hotel “authorized” a full price charge after I paid the owner through VRBO. The owner was no help…she kept telling me to ask the front desk for help. The description of the property is very misleading. It stated 2 queen beds…but there are only 2 double beds. Smaller than we anticipated. There are bugs (roaches) and sand on the floor…the towels are very small and everything about this room is CHEAP. I have stayed at MANY VRBO locations, but this is THE WORST!! The owner has NO ALOHA…VRBO needs to be very careful who they allow to post properties as it’s a bad reflection of their company. I would have paid the extra couple hundred dollars for another property up the road had I known it would have been so bad.
Carla S.
Nov 21, 2023
Location is perfect for this rental. Close to the airport, but no too close, also centrally located to access all the things Kaua'i has to offer. The resort is amazing with all the amenities mentioned in the listing. The ocean is rather rough right in front of the resort, but there is a little wave break area where little ones could toddle in the water. I would not recommend swimming or snorkeling here because the waves are intense and it's pretty rocky. Beautiful for yoga at sunrise!
The unit itself is conveniently located near the elevators with the ocean view as pictured in the listing. The view is somewhat impacted by the fact that this unit faces the industrial side of the resort with deliveries and trash compactors. It didn't impact our experience in the room, but sometimes the noise would disrupt my morning coffee on the balcony. Not a deal breaker given the affordability of this unit. If I'm being picky, the unit has some wear and tear that could be addressed to make it match the rest of the resort.
All in all, this is the perfect place for a couple or small family to stay with all the amenities you need to thoroughly enjoy your time on Kaua'i.
Highly recommend: Sunrise coffee for breakfast, Shave ice from anywhere on the island, and Mamahune's for drinks and dinner. Also, make time to catch the sunrise at the resort and then sunset at Waimea Canyon on the other side of the island in the same day. It was a great way to enjoy the full beauty of the island!
Aulii M.
Aug 27, 2023
I would NOT recommend anyone stay at any of this owner’s properties. Upon arrival, it took us over an hour to check in. The hotel “authorized” a full price charge after I paid the owner through VRBO. The owner was no help…she kept telling me to ask the front desk for help. The description of the property is very misleading. It stated 2 queen beds…but there are only 2 double beds. Smaller than we anticipated. There are bugs (roaches) and sand on the floor…the towels are very small and everything about this room is CHEAP. I have stayed at MANY VRBO locations, but this is THE WORST!! The owner has NO ALOHA…VRBO needs to be very careful who they allow to post properties as it’s a bad reflection of their company. I would have paid the extra couple hundred dollars for another property up the road had I known it would have been so bad.
Mijken T.
May 08, 2023
We had a great stay. The resort is top notch, the room was adequate. We weren’t in it much but it met our needs. Definitely will stay at the resort again.
Mijken T.
Apr 23, 2023
We had a great stay. The resort is top notch, the room was adequate. We weren’t in it much but it met our needs. Definitely will stay at the resort again.
melissa m.
Mar 02, 2023
Honestly, this is not a jab at the owner of the resort, as much as it is about the resort itself.
First, the the GOOD:
The landscaping is gorgeous.
The pool is beautiful.
The staff are kind.
The owner left beach towels out for us.
The BAD:
The pools are gorgeous, but no one was in them because they were too cold (may not be an issue in hotter weather).
The Jacuzzis are nice, but too small for the amount of people trying to squeeze into them, and the temperature is somewhat scolding. My guess is about 104, which some prefer.
The beach is NOT swimmable. The tide is too rough, and the reef too close, and jagged.
The lobby is gorgeous, and the restaurants look nice and clean. However, this is where it stops. The elevators to the floors are dirty. The carpets, dirty. The doors in and out of the hotel dirty.
The worst was the common area on the 5th floor where your only option to heat food is a small, very used microwave. The common area is gross. Obviously hardly every cleaned, but seems to be used a lot.
Our room had a horrible view of construction workers who seem to work all the time, and big trash areas that didn't seem to attract people you may want looking in your windows. Like, you will not be able to take a picture from the balcony, there is no view.
The rooms are old, and slightly weary looking.
For the price, we were not impressed at all.
Emily K.
Jul 26, 2022
We will be back.
Emily K.
Jul 11, 2022
We will be back.
Heidi P.
Jul 04, 2022
Beautiful resort in a very centrally located part of the island. Sleeping 4 was a bit snug but you’re there to enjoy the island. Everything else was outstanding!
Heidi P.
Jun 19, 2022
Beautiful resort in a very centrally located part of the island. Sleeping 4 was a bit snug but you’re there to enjoy the island. Everything else was outstanding!
Dipak S.
Jun 17, 2022
While the resort is excellent and we enjoyed our stay, a few more things would have made it a lot better.
1) there were bugs in the room, maybe cockroaches
2) do not make guests take out the trash. At such a nice resort, guests taking out their own trash doesn’t look good. I hope you can change your process
Dipak S.
Jun 02, 2022
While the resort is excellent and we enjoyed our stay, a few more things would have made it a lot better.
1) there were bugs in the room, maybe cockroaches
2) do not make guests take out the trash. At such a nice resort, guests taking out their own trash doesn’t look good. I hope you can change your process
Terry K.
Apr 22, 2022
The room itself was fine and was what we were expecting as was the resort. When we arrived we noted there was construction going on at the resort, this was news to us as there was nothing in the notes or advertisement informing us of this. Construction noise was between 0900 and 1700 daily and the use of jack hammers meant it was clearly audible even by the pool. We tried contacting the owner about the lack of information about the construction and have had no response after 2 messages. The hotel advised the owner should have told us of the construction but as of 4 days since my initial message I am yet to hear back from them.
The room is ok and so is the resort - the lack of information from the owner is frustrating.
VM ANN W.
Apr 14, 2022
The outdoor facilities were very nice. While we could see the ocean and lovely trees, etc. from the balcony, the view below was unpleasant with garbage and utility equipment. A lamp was broken, there were not enough hooks/towel bars in the bathroom, stains on floors and a few bugs. There was also extremely loud and unpleasant construction noises on our floor on the weekdays.
Terry K.
Apr 08, 2022
The room itself was fine and was what we were expecting as was the resort. When we arrived we noted there was construction going on at the resort, this was news to us as there was nothing in the notes or advertisement informing us of this. Construction noise was between 0900 and 1700 daily and the use of jack hammers meant it was clearly audible even by the pool. We tried contacting the owner about the lack of information about the construction and have had no response after 2 messages. The hotel advised the owner should have told us of the construction but as of 4 days since my initial message I am yet to hear back from them.
The room is ok and so is the resort - the lack of information from the owner is frustrating.
