Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was nice and clean. Would have liked more towels in the room. But overall decent stay for the price.
Check in process was quite easy, as all instructions are sent through an email. The building staff are friendly and willing to assist with any issues. I had an issue with my door code and they were willing to come up to look at the issue with me when I requested it. The room had many amenities such as a kettle, induction stove, coffee machine, etc. and a respectable amount of counter space for them. The sheets and pillows still had some stains. The view from the balcony is fantastic. TV, wifi, and outlets worked as intended. Geographically, it is only a 5 minute walk away from most malls in Waikiki and very close to the bus stop that can take you to downtown Oahu.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
部屋自体のクオリティは満足ですがチェックインじのシークレットNOの変更の連絡はどうも間違っていたようでめーるをチェックしましたが前日に同じナンバーでのチェックイン連絡が来ていました。到着時に手こずりました。あとはTVの扱い方がわからず、あまり見れませんでした。
Rating Details:
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
condo has all things needed for stay. Everything works. The Balcony (lanai) was fantastic, with great view of canal, city and peek at ocean. cupboards were adequately stocked. The bathroom had plenty of spare towels stored in one of dresser drawers. The internet and tv worked great. lots of places to shop and eat within few blocks walk. We did not use the ac but preferred the windows open and fans running (provided). Only thing that might be bothersome is this building has residents living in it. Some tend to smoke (marijuana) on balcony's and tends to drift into the room. If you are offended by the smell, it might not be the place for you.
Great view from balcony. Well furnished. Bugs were a concern, it seemed like an older building so maybe that's the way it goes. Mixed experience overall.
While the stay was decent I would not rent from this reality again. The view was breath taking and the condos are quiet in a convenient area but there were too many other issues. Ended up getting locked out of the condo from a dead keypad with no way to reach even their emergency contacts, only 1 sales rep answered their cell after calling 15+ phone numbers and having to go to their reality office over a 5 hr span. No spare keys are given to security at the building therefore there was no way even the condo building managers/security could help. As well as there were dirty dishes in the cabinets along with broken glassware left from previous guests.
A guest from Toride-shi, Ibaraki
Aug 29, 2023
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
お部屋の眺めは素晴らしかったが、到着初日からベッドマットシートに血がついていたり、電球がきれていたり、シャワーのお湯調節がうまくいかなかったり、ゴキブリが何匹も出たりすることをレイハワイ不動産にメールしても返信が全くなかった。結局あまりに返信が無いため、レイハワイ不動産に直接行き、訴えたが対応が帰国日前日だったのでがっかりした。The view from the room was great, but from the first day I emailed Rei Hawaii Real Estate that there were blood on the bedsheets, the light bulb was out, the hot water control in the shower didn't work, and there were many cockroaches. There was no reply at all. After all, there was no reply, so I went directly to Rei Hawaii Real Estate to complain, but I was disappointed that the response was the day before I left Japan.
If you are booking this space, please be aware there are NO beach towels, NO pool towels, and NO linens or pillows for the pull out sofa. The bathroom is old and gross. The kitchen is VERY minimally appointed and looks from the 70's. The hotel does not store luggage so if you want to cruise around until your flight, you will be dragging your luggage along. The pool is old and plain. The upside of this space is the view is amazing and the location is great. The outdoor deck area is good but the loud, old AC is rambling in your ear the whole time if you go on the deck. The TV was broken our whole stay and it is impossible to get the rental company to reply in person and/or fix it. The main bed was comfortable. The pull out bed had only a bottom fitted sheet, with a hole in it, and no other linens. The check in process was pretty easy. The check out time is 10am so if you have an afternoon or evening flight that day, be sure to consider what to do with your luggage all day!
The condo was fine. It was small with very little storage, (we were 3), too many throw pillows and side tables- there was some street noise even though the condo is on the 33rd floor. The bed and sofa bed were comfortable. The location is good. We used the pool and hot tub and they were great. Overall, we enjoyed our stay.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location, furniture, customer service was excellent. Condo was somewhat dirty. Management company was responsive and helped resolve the problem. Bathtub, flooring in Kitchen and bathroom could use an update.
The condo was equipped with a induction cooking hot plate but no compatible pots or pans.
I asked for a different kind of hot plate or different kind of pots and pans, but was just told that the hot plate was working fine and that they never have had a complaint before.
I tried to explain this many times but they wouldn’t listen.
So, don’t expect to be able to cook in this condo.
Worst service ever!
But even worse. They charged 200 usd on my credit card for a change in my booking that I did NOT approve!!!!
And when I address this issue they don’t reply.
DO NOT book a stay with Lei Hawaii Realty!
I hope the pay back my deposit (300 usd). But I will not be surprised if they dont …
It has been more than one week now and I haven’t received it yet.
