Very comfortable, clean and inviting. Unit 507 was just the right size for us. Only problem was there was no hangers in the small closet, so it was hard to hang up any clothes. We enjoyed the balcony with 2 chairs and small table. Having coffee out there in the morning was very nice. Would have like to have a keurig coffee machine, but we made it anyway .
Upon arrival, we checked in with ease. We paid for parking and headed up to the garage. It is TIGHT, managing getting around is very precise. We found our room, it is older… and small, but we didn’t spend much time in the room during the day. The beds were comfortable, but it had not been thoroughly cleaned from the guest before us. There was a lot of women’s hair in the shower… halfway through our trip we got a phone call while we were out that maintenance needed to access our room because of a water leak in the room above us. When we returned, they had left the unit dirty and thrown our towels away. When we checked in we were only given 6 towels for a week long stay… we tried to ask for more and were told it was our responsibility to wash our towels/linens if we needed more. I have used Vrbo numerous times and never had this issue. We were given 1 toilet paper roll refill… and had to go out and purchase more for our stay as well. We found this to be very weird. When I messaged the owner about our towel issue after the leak it took over 14 hours to get a response. The next day we finally made contact with him and he sent someone over to replenish our towels. He also gave us beach towels for the trouble. We were greatly appreciative. The unit is in a great location, right across the road from the Hilton Village. My kids swam numerous times in the lagoon and we were able to watch the fireworks on Friday with ease. The elevators are SLOW. All in all it was a good stay.
very disappointed in this property. old rooms balcony door would not open and i had to leave this place because of that. no refund was provided for the full stay just the number of days not used. a unit that was flawed should deserve a full refund. the repair took long. difficult to get quick response from mark
very disappointed in this property. old rooms balcony door would not open and i had to leave this place because of that. no refund was provided for the full stay just the number of days not used. a unit that was flawed should deserve a full refund. the repair took long. difficult to get quick response from mark
Great location for visiting the beach and Honolulu sites
Great location for visiting the beach and Honolulu sites
The location of the property was ideal our family. Small, but clean and enough for us. Thank you!
The location of the property was ideal our family. Small, but clean and enough for us. Thank you!
Room was in a great location to get to things in Waikiki. We rented a car through Turo twice and pickups were close. Room is a little dated but fair. Not much of a kitchen if you are considering making meals.
Room was in a great location to get to things in Waikiki. We rented a car through Turo twice and pickups were close. Room is a little dated but fair. Not much of a kitchen if you are considering making meals.
The property did not meet my expectations.
The property did not meet my expectations.
Had everything we needed for our stay. Very convenient location just off the beach. Staff were helpful, and check in and check out were easy. Paid for on-site parking, which was great, but the space is tight. Great value.
Had everything we needed for our stay. Very convenient location just off the beach. Staff were helpful, and check in and check out were easy. Paid for on-site parking, which was great, but the space is tight. Great value.
The suite is older, but very clean and sufficient for our 3 day stay. We really appreciated having a nice cold refrigerator and air conditioning. Beach towels were also provided. Great location to shops, food and the beaches. Everything is within a short walking distance. Just a heads up, if you’re renting a car, parking is a nightmare ……it’s hard to find and is pricey! We enjoyed our stay and would recommend this suite and host/manager.
The suite is older, but very clean and sufficient for our 3 day stay. We really appreciated having a nice cold refrigerator and air conditioning. Beach towels were also provided. Great location to shops, food and the beaches. Everything is within a short walking distance. Just a heads up, if you’re renting a car, parking is a nightmare ……it’s hard to find and is pricey! We enjoyed our stay and would recommend this suite and host/manager.
Started our Hawaii trip here. There were 4 ladies in our group and check in was easy, hotel staff was friendly and the property manager was quick to respond to any questions or concerns. The hotel is within walking distance to many restaurants, shopping and the beach. We weren’t in our room a lot but it was plenty of room for what we needed. *IHOP is next door, McDonalds is down the street as well as an ABC store. *
Great location,easy to get access for public transport..I would stay here again.
Recommend!!
Great location,easy to get access for public transport..I would stay here again.
Recommend!!
Started our Hawaii trip here. There were 4 ladies in our group and check in was easy, hotel staff was friendly and the property manager was quick to respond to any questions or concerns. The hotel is within walking distance to many restaurants, shopping and the beach. We weren’t in our room a lot but it was plenty of room for what we needed. *IHOP is next door, McDonalds is down the street as well as an ABC store. *
Mark was very helpful . The bad thing is the parking but 2 blocks away was a cheaper and the walk was not so bad . Lots of towels which was helpful and we are out in the balcony 😊thank you for responding quickly mark !
My husband and I stayed here for our first trip to Hawaii. We were honestly surprised by the price for what we got, I guess you pay for the location of being close to Waikiki beach and the touristy area. It's a very standard hotel-type property, with a few extra things like utensils/plates/crockpot, but really would rate it as a 3/5 star standard hotel room from our experience across multiple countries. It had everything we needed, was in a safe location, and staff were always available at the front desk for any questions we had. It was clean, beds were relatively comfortable, and served our purpose for staying in Honolulu.
A clean, nice best in the best location
We enjoyed our stay. The location was perfect
The room was alright, the beds were comfortable but the AC was broken so we needed to find another place to stay. The parking garage was super tight, but stalls were easy to get. The location was very convenient and the staff was great. Not enough towels in the room for 4 people, needed to buy our own because this is a vrbo so no services from the hotel side were provided.