Loved this property. Very nicely stocked with supplies, cooking pots and pans, lots of beach towels and chairs. Well kept units and made our stay excellent.
Location is beautiful and the villas are nice. What you don’t know is that vrbo is just the broker for another company. Communication was horrible at the start with most questions through the vrbo app and got no reply. Turns out they just forwarded concerns (when they did) via email to the parent company- we learned this 7days before arrival. We had several problems using codes for doors and gates. It was finally with the help of another guest we were able to get into the gate- they explained most were confused as to how to sign in. The other issues were all maintenance- a couch needed for sleeping was broken and not notified of this problem, we had dryers that worked poorly and were clogged. Someone came out to solve the issue, but it did not work. 3 towels should not take over an hour to dry. We had a headboard that was so worn out it needed immediate attention to avoid serious injury, toilet that needed to be shimmed to avoid falling off the seat, a cooktop that took 34min to scramble eggs- the oven was another issue that by the end of our stay wasn’t worth even using. This wouldn’t be an issue, but I planned on cooking in this gourmet kitchen and brought provisions for such things. even a coffee pot had to be replaced because it needed to be cleaned. be sure to bring anything you need as the kitchen is only supplied with salt and pepper-Lastly- I inquired if the unit was ADA accessible and got no reply for higher toilet, elevator-hot 0 response.
Our family of 10 had a wonderful experience staying at the Turtle Bay Villas. The hosts were very helpful, check-in was seamless, the accommodations were perfect for our family, and the property was stunningly beautiful. The beach, pool, and all the amenities were just as described, and we enjoyed them all.
Villas were perfect for our group. View from Lanai to beach was great especially in the mornings with coffee. Really enjoyed our stay.
Very nice - had a great time
This villa is just as advertised and the views are outstanding!
Natalie and Jean are very responsive and the overall process was great. Would definitely recommend this villa.
There is so much to do at this property, there are few reasons to leave the Turtle Bay area! Much of what you really need/want to leave for is within 10-20 minutes.
The beach and pool/hot tub are steps away. The view is just as in the photos. It's important to note that this property is part of Turtle Bay Resort but you will need to pay/pay more for many of the Turtle Bay Hotel amenities (golf, bikes, pickle ball, spa/wellness classes, etc.). The concierge is extremely helpful at setting things up.
Plenty of beach towels are in bathrooms. Shampoo and Conditioner are bigger than hotel size. Only two beach chairs. Needs a larger frying pan but other than that the kitchen is well equipped.
Getting 205 & 206 was fabulous so that grandparents could have their own space!
Overall experience was well worth the money!
We had an amazing week and loved our spacious accommodations. All listed amenities were steps away from the condo. The pool was great and the beach/ocean view was spectacular. Communication with hosts was always very clear and quick responses was greatly appreciated. If we get back to Oahu we would definitely stay here again!
It was our first time to Hawaii and we had heard of this place from another family. It was a great size for the number of people we had on our trip. It was far but nice because it was away from the city! But it was also close to places we wanted to visit (kualoa ranch, dole plantation and Polynesian culture center). They had everything we needed in the room and thankful they had a washer and dryer! We also were facing the beach and were just a short walk away! I cant wait to go back and won't mind staying here again!
Lovely condo, big sliding door, big windows, and we had grandparents in an adjoining condo. The kids sorted out their rooms. The primary suite was well laid out and felt private. The kitchen and laundry made doing mom stuff really easy. The dishwasher in our unit would start not not complete cycles, and I called the property manager. After resetting the circuit breaker, the machine continued to act up. It didn't spoil our trip, just a nuisance. The room and all gates need a number code, and the kids took to it quickly. I needed to read it every time.
The property was everything a dream vacation is meant to provide. Beautiful views, 30 second walk to the beach, amazing rooms, friendly staff, and our hosts went out of their way to make us feel welcome. I will be returning.
