Anonymous
Apr 20, 2023
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I went for my first time to Hawaii. I was so excited. I have been waiting over 30 years. Then I arrived. I missed snorkeling due to building renovations that the building managers had no idea were happenening? How can you run a business and not know about renovation? Nothing had been said prior to us encountering the noise. When brought to their attention they tried offering us $200. Not a good compromise for missing events I had paid for because of lack of sleep. Keep in mind I go to bed early and wake up early. Before 6am is too early for these events. Had I known about renovations I would not have booked at this location. I went to get peace for a week... I had to buy a $140 massage because the way the bed was. Very soft but ocean waves. I got a kink and mixed with the time change, noise from 5 something Hawaii time to 5pm, was left with a migraine. 3 days of this and paid over $3000 for the view for 7 days, was disappointed with the lack of communication, empathy, and the way it was handled. "Sorry we didn't know." I can give you 200. Which we didn't get because I asked to move to a different hotel. They said they would transfer me to another which was not the least bit appealing. Run down and cheaper if you look online. Me neither divide 3000 by 7 and you get $400 and some odd dollars. Multiply by 3 and you get $1200 wasted dollars not to mention the missing snorkeling trip for the 2 of us. Scuba was the best! Wish I could have enjoyed my whole trip.
Dianne A.
Mar 07, 2023
We had an AMAZING time here!! Our unit room had the BEST spectacular view we could've ever imagined. It was mostly windy and rainy in Feb, so next time, we'll be sure to come later in the year! Otherwise, best memories we'll take back!
For delicious food, please check out Lahaina Grill ($$$$) and Threes Bar and Grill ($$).
Daniel U.
Feb 21, 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
great location on the beach, quiet convinient next to hwy. could be a little cleaner but it is an older property on the beach front so i understand its more challenging to maintain. overall great exp
Sue/Michael A.
Feb 19, 2023
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
223 was very outdated and in poor condition. Management company didn't seem to care. Even SIA said he wouldn't stay in 223 but yet put their customers in this unit. Gave a list twice to Maui Condo and Home about all the things needing attention and was told the owner had no intentions of updating or fixing anything. Compensation should be given. We love Sugar Beach Resort but would never stay in unit 223 again or deal with Maui Condo and Home. The only positive of this unit was the view from the lanai.
Daniel U.
Feb 09, 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
great location on the beach, quiet convinient next to hwy. could be a little cleaner but it is an older property on the beach front so i understand its more challenging to maintain. overall great exp
George B.
Jan 20, 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Lovely, picturesque ocean view, and access to beach.
Marilyn S.
Nov 13, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the view! The kitchen was well-equiped. Nicely furnished living area. The king size bed was comfy except for the troughs on each side... a sign of wear.
Marilyn S.
Nov 02, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the view! The kitchen was well-equiped. Nicely furnished living area. The king size bed was comfy except for the troughs on each side... a sign of wear.
Eyleen M.
Oct 12, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We've stayed at Sugar Beach resort MANY times and will not stay anywhere else in Maui. However, Unit 223 was a bit disconcerting. Many of the kitchen cabinets were locked, including a row installed over the bar counter, which blocked the air conditioning in the kitchen (so it was very cold) and left the living room hot because the cool air was confined to the kitchen. We will not stay in that condo again.
Anonymous
Jul 04, 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Rental was clean and comfortable, It had all amenities. The view of the beautiful ocean was amazing.
David Tichota T.
Jun 30, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The vacation unit was very clean with a great view of the ocean. The amenities were good and in great working order. Grounds around the unit were extremely well taken are of. Little concerned about the area north of the unit to the harbor area. Appears Hawaii is doing nothing about the homeless population.
Richard A.
May 22, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We went late April early May.The good: Clean. location right on the beach, sunset viewing from your room, fully stocked condo. Pool and hot tub at the resort with an activity center on the premesis. Plenty of good safe parking.The bad: place needs a new bed pronto; it's a double twin put together and really stiff. We never slept good at all. The AC barely works because it's blocked by a cabinet in the living room and we didn't feel it in the bedroom at all.
A guest from Vancouver, BC
May 19, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location and pretty good facility, awesome beach. We would definitely rebook.
Kathy R.
May 19, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful getaway with beautiful views every day! One addition I’d recommend is two nightstands in the bedroom. One needs that to put your glasses on, etc., etc. Very tight squeeze by the wall to get in bed. Otherwise we highly recommend and watching the sunset every night from our lanai was a special treat!
Carlos M.
May 12, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was very clean and easy to access from anywhere. The Condo had all we need to feel like home.Awesome.
