Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great experience staying here. It’s in a great location that is walking distance to the beach, shopping and restaurants. The rental was adequate size and had all of the modern conveniences of home.
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I was staying there for 2 months. The house is clean with good amenities. We feel comfortable for these 2 months. However, the washing machine in the unit keeps broken(leaking and cannot switch on)The management asked the plumber coming into the unit without notice for 2 times! I tried to complain about coming in the unit without notice. At the final week that I stayed, the washing machine is totally broken. (Not switch on) I tried to call the management and make appointment. They agreed to come but finally now show up. I feel very disappoint about their service. I definitely not choose this agent again when I go back to Honolulu.
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This unit was not clean (hard floor), and needs to refresh wall and the bathroom (water leakage on the floor from the toilet bowl.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
this unit is a very large unit, the pool area is also very large
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location - convenient and nice size. Very confortable for 4 or 5 guests. Extra half bath works for 5th person. Gives them a space of their own. Second stay at property. First time 5 years ago. Unfortunately, property beginning to show age. Management company very helpful when addressing issues. Highly recommend. Amazing amenities - large pool and bbq area. Also included parking spaces. Very clean. A little noisy from street below- especially sirens, but would definitely stay again.
We enjoyed our month’s stay at this property. All staff were exceptional and we really appreciated the attention to detail. The pool was as advertised as one of the best in Hawaii. We definitely will be considering a vacation here in the future.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Miss 12 cups coffe maker (only a 5 cups on place) bought one, stay thereMiss wine glass, (only 3 on place) bought 4, stay thereMiss dish clothes, (only 2 on place) bought 4, bring with us
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was flawless. I would have preferred a personal contact with the management company. Last year the manager was on site and it was a nicer experience. The building is fabulous but noisy from sirens and motor cycles but it's a high rise.
A guest from FEDERAL WAY, WA
Sep 03, 2021
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We are originally from HI so we were excited to stay at Waikiki Landmark. This was our 2nd time using Ali'i Beach rentals. Our 1st time w/them, we stayed at was Hawaiki Tower(no longer avail) which was very clean & problem free. This time with Waikiki Landmark, problems from the beginning. We spent almost 30mins trying to find/retrieve our condo keys. I had to call/left msg couple times to the property manager to get some clarifications. The check-in form they emailed was not accurate since the WIFI password was different. So, when I texted(w/pic of ck-in email) the property management at 9:51PM, he texted me at 6AM next day saying not to contact him at 10PM. So apparently, you can't contact them after hours since they're closed at 3PM. In the unit, most of their outlets were damaged or not working. I don't know why they charged hundreds of dollars on cleaning fees when they clearly hasn't cleaned thoroughly. The beddings, rugs, countertops, tables were all dusty/dirty, so we had to spend our 1st day doing the laundry, vacuuming, and sanitizing everywhere. We had the maintenance guy come by couple times to fix the outlets, batteries, and the shower door. The only thing I will miss about this place is the pool. Although, since Covid restrictions, we couldn't have our friends in the pool which was a big bummer since we have a lot friends. I can see why the pool/lobby area is always empty. Overall, will not use this company again. We're much happier staying at Prince Waikiki hotel since it's very clean w/excellent customer service.
We stayed here for 30 days. The property is clean, spacious, and has almost everything we need to do simple cooking! Besides, it is conveniently located between Waikiki and Ala Moana. Everything is within a short walk. The Waikiki landmark building also has very friendly and helpful staff. Would recommend this rental to anyone, especially families with kids/babies!