Kim & Adam F.
Apr 27, 2024
The property management team was exceptional! Any time I had a question, they responded immediately and they were very patient and pleasant to chat with. We had a small issue in our condo and they were quick to fix the situation. They went out of their way to make sure we were happy and satisfied! I would definitely recommend and after my experience, I would want to only rent with this wonderful team.
Renee G.
Mar 05, 2024
Disappointed with the stay, but here is the truth and you decide.
After a long travel day, we arrived at midnight. Sunny Maui Vacations was informed that we would be arriving after 11:00pm. The code they gave us to get into the suite did not work. We spent 30 minutes on the phone, and received the correct code. When we entered the condo, we were immediately met by a nasty stale and mildew odor. The property management group had not aired out the condo or started the air conditioning. There was not a welcome card, a bowl of fruit, a package of coffee for morning - not even a welcome bottle of water in the fridge. The next day we opened everything up to air out the place and bought some Febreze. We contacted Sunny Maui Vacations and they said they could send someone over with some air fresheners. We said don't bother, as we had begun to let in Maui's wonderful sea air. There was a list of other problems which we sent to Sunny Maui Vacations when we left, so they could fix things up for the next customer. We spent thousands of dollars to rent for two weeks and they reimbursed us $100. Sunny Maui Vacations was quick to answer the phone or reply to an email, but that doesn't make a good vacation property manager. That stuff is easy.
Until they removed the musty items (carpet, furniture, wood blind over the glass door), the bad air problem will persist. This condo needs a major reno with new furniture.
Cara V.
Oct 23, 2022
Great communication and super easy check in and check out process! Perfect for our family getaway!! Loved the location and fully equipped kitchen!
Cara V.
Oct 08, 2022
Great communication and super easy check in and check out process! Perfect for our family getaway!! Loved the location and fully equipped kitchen!
Erika A.
Apr 14, 2022
The location of this property is great. We also were happy to use the beach chairs that weren’t broken and umbrella. We stayed 3 nights before moving to a different part of Maui for the rest of our vacation. This place could have been a lot cleaner than it was.
Erika A.
Mar 30, 2022
The location of this property is great. We also were happy to use the beach chairs that weren’t broken and umbrella. We stayed 3 nights before moving to a different part of Maui for the rest of our vacation. This place could have been a lot cleaner than it was.
Loni W.
Mar 27, 2022
This is my honest review of this condo: It's really a great location, just a 3 minute walk to the beach and some great little shops within walking distance but the condo itself needs TLC. You can smell water damage upon entering. The kitchen has been updated which was great but you can see water damage in the kitchen along the baseboard. It is requested that you remove your shoes while in the condo but our feet were black when we did. I had to wear socks the whole time. Carpet could use replacing. AC was great to have! The shower had mold on the shower head and in the grout. I was able to clean most of it off. The grout through the condo has not been cleaned in a long time and was pretty dirty. The pool was great and we enjoyed it. However, there were some pretty strict rules at the pool that some full time tenants even complained about. If the condo would have been clean I would have given 4 stars.
Michelle J.
Mar 29, 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This condo is less than a block from the beach. We loved being walking distance from restaurants and shopping. The complex is quiet and the condo met all of our needs.
Brett H.
Feb 22, 2018
My wife and I really enjoyed our stay here. The condo is in a good location within short walking distance to the beach, shopping, and places to eat. There is a chest full of goodies too...beach chairs, boogie boards, sand toys, and cooler for your use. The pool is nice along with the hot tub. The real reason for the five stars is the helpful, responsive, and friendly staff at Sunny Maui Vacations. If you need anything just ask them.
