Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was an incredible condo with a beautiful ocean front view! Very comfortable and conviently located.
The room was great, the whales were amazing! So happy the trees were trimmed while we were there!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We’ve stayed at the Mahana 4 times, this apartment was the least updated, least clean, & least favorite to have stayed in. There are some areas that were updated- bath and kitchen, but if you’re looking to sleep well or feel taken care of, this apartment nor the service of Sullivan properties suffices. We actually stayed in a different apartment for the first 3 days but had to vacate because of scheduling. We were so well cared for by the previous company “My perfect Stays” who went above and beyond and were so kind. They treated us as upscale guests and never made us feel there was anything we couldn’t ask for. Including keeping our luggage during the check out/ check in to this apartment #306. A very distinct difference with Sullivan properties, who said no to every request that we had- which was very little. The amenities were also poor in comparison to other apartments in the mahana. Not only did we have to ask 4 times for a chair and umbrella (which Sullivan will tell you they do not provide because not wanting to be sued?) when asked if they could help us with our luggage they just said “No, we re sorry.” What property management says no? Also, the bed is awful, Like a motel bed with 3 different layers of padding to cover up how old and dilapidated this mattress is. The management does not understand or want to know what nice accommodations are, they should never rent this place as it is. The ceiling is falling apart, the chairs stained and dirty, the towels were cheap and had hairs on them- we spent our entire first day - which was my birthday- doing 3 loads of laundry. Sadly, the integrity and service just isn’t here. It makes sense why they only manage 1 apartment in the mahana. Even the bar soap they provide was paper thin, thankfully we brought the great ones we were given by “my perfect stays” this property management seems of low bar and does not understand hospitality. Apartment #306
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My husband and I enjoyed our stay at this lovely condo. When you first open the door, you are immediately drawn to the beautiful view. The kitchen and bath has been beautifully updated and very clean. All the amenities were on point and working with Sullivan Properties is and has been a pleasure! We will be back again and again at this condo! Thank You from two very satisfied people!
Beautiful location, loved hearing ocean from balcony and the views, rocky shore in front of building. with small sandy beach
Beautiful location, loved hearing ocean from balcony and the views, rocky shore in front of building. with small sandy beach
1) Many areas of the ceiling has the plaster falling. Some of the areas look like a past water damage.
2) The wash machine only runs on permanent press cycle. It sounds like it is about to break down.
3). Could use an overall update.
1) Many areas of the ceiling has the plaster falling. Some of the areas look like a past water damage.
2) The wash machine only runs on permanent press cycle. It sounds like it is about to break down.
3). Could use an overall update.
We enjoyed our stay here. Comfortable and clean. Very nice that beach towels were provided. Sofa bed mattress was nice. Only problem was arriving late and not having any sheets for sofa bed. We called owner and he kept insisting they were there. After 10 mins of arguing on phone, i finally convinced him that the sheets were missing. He did bring some sheets but it took a while. Otherwise, we had a great stay!
We enjoyed our stay here. Comfortable and clean. Very nice that beach towels were provided. Sofa bed mattress was nice. Only problem was arriving late and not having any sheets for sofa bed. We called owner and he kept insisting they were there. After 10 mins of arguing on phone, i finally convinced him that the sheets were missing. He did bring some sheets but it took a while. Otherwise, we had a great stay!
Stunning views, convenient location, best place we could have stayed in Maui.
Stunning views, convenient location, best place we could have stayed in Maui.
The property was perfect, great location. Woke up to the ocean waves and beautiful sunsets. Stocked with the essentials and great communication with any questions.
The property was perfect, great location. Woke up to the ocean waves and beautiful sunsets. Stocked with the essentials and great communication with any questions.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
You can’t get a better location than this! Close proximity to many bars, restaurants, and beaches. The views from the floor to ceiling living room window and balcony are amazing! We saw so many whales every day! The condo is clean, comfortable and well kept. The beach isn’t that great for swimming or snorkeling but you’re so close to other beaches/bays, it doesn’t matter. We would definitely recommend and stay here again!
The property was very nice we totally enjoyed our stay, people were very friendly, parking was easy and available. Watching the ocean and checking out the whales from our lanai was relaxing and pleasant. Could have used two beach chairs with condo and more spoons and forks, otherwise everything was perfect.
The property was very nice we totally enjoyed our stay, people were very friendly, parking was easy and available. Watching the ocean and checking out the whales from our lanai was relaxing and pleasant. Could have used two beach chairs with condo and more spoons and forks, otherwise everything was perfect.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful condo with all the amenities needed. I made a last minute decision to go to Maui and I called Sullivan because everything was booked and we stayed with two years ago. They found me a great place with a great price and we wont use any other company for all our Maui stay.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Jaw dropping location and views. Pretty property. If you like to hear crashing waves this is your spot. We would book again in a heartbeat. Unfortunately early bookings not accepted. Our schedule forces us to book early. Interior dated, but super clean and comfortable. Lanai furniture updated since current picture.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented Mahana Kaanapali thru Sullivan Properties initially for May 2020 but needless to say it had to be deferred due to Covid. They were so accommodating to allow us to apply our credits beyond the normal 12 month period, so we went first week of Dec. Great view of the ocean, plenty of room and had all amenities you need for a rental. The only thing I would say to improve in this unit is to replace the bed as it was not that comfortable. Aside from that it was great value for the price we paid.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This property is in a gorgeous location. It directly faces the ocean. We would watch the whales, sea turtles and dolphins every morning over coffee in the lanai. It was very functional, well appointed and had a beautiful kitchen. It needs some updating however. The bathroom needs a makeover and the carpet that extends throughout has a terrible odour. There were very sharp objects at the tile/carpet unions. Overall it was a good value.
