Lovely property. High end condo. Exactly as advertised.
After our first two evenings, we lost power and could not access the resort or any restaurants nearby. We had to grocery shop and cook on the back grill for food the entire 3rd day. We were then awoken by security at 3am (still no power and in darkness) forcing an evacuation due to the wildfires. We made multiple attempts to contact the resort without any updates. We left numerous items in the unit with hopes to return. The resort refused to return our belongings and only provided a partial refund for the nights we weren’t able to return. Maui Resort and VRBO made sure they made their money on the other days during the tragic events. When I reached out to ask why we would still get charged for the evening we were forced to leave, I received a Case Closed! email response. Despicable.
This condo is in a great location and on a beautiful property! It’s fantastic and fit our family of 5 perfectly. I had one request from management and it was quickly taken care of within 30 minutes. You have access to several pools, workout room and Dukes restaurant is practically on property. We hope to be back and would definitely stay here again!
Beautiful property with luxurious accommodations. Staying at the villas gave us the best of both worlds with easy access to the beach. Definitely a slice of paradise!
The villa is beautiful and well-equipped. We loved having the private grill on the lanai, and the wall of windows that opened up, creating a fantastic space to have fun, and to prepare and eat meals, with a view of the ocean and setting sun! Snorkelling is great right in front of the resort, and there are many pools and hot tubs to choose from on days when surf is high. The property managers were very prompt and immediately addressed all of our questions and requests! The 3 king beds with 3 washrooms were perfect for our group of 3 couples.
This property is pristinely kept inside and out! The resort grounds are so beautiful no matter where you look but from our balcony it is stunning. This morning our view was framed by a complete rainbow! We came with our 5 young adult children and they used the gym everyday and the pools and we walked miles on the beach walk. We raced down to the beach to catch the sunset every night. The glass doors to the balcony open the entire width of the house to enjoy the cool mornings. Everything was perfect!! Thanks!!!
There is plenty of space. The pocketing sliding door creates an indoor-outdoor oasis.
Our Luana Gardens Villa was perfect. Centrally located on Kaanapali Beach. Wonderful having a fully stocked kitchen and outdoor kitchen on the terrace. My son-in-law went to Costco and stocked up for our 2 week stay. We were only able to get reservations for lunch/dinner at 4 places. We did not have to wait on line for 2 hours to eat as my son-in-law cooked the most delicious meals and we ate on the terrace. Walked straight out to the beach for snorkeling and swimming. All the different pools and hot tubs were great!
The unit was very new and clean. It was also one of the only villas with a view of the water. We had one issue that could have really effected our enjoyment. We were using the pull out for two children and they complained how uncomfortable it was. The next night they used inflatable mattresses provided by Maui Rentals. Both mattresses would deflate in less than an hour. We called for roll always and Maui Rentals said they would get it taken care off. We were in a second story unit. Instead of roll always Maui Rentals brought two brand new inflatable mattresses. This was the perfect solution and was taken care of perfectly. That’s the type of customer service that makes us want to return.
Very happy with accommodations, brand new, great location, and fully stocked with necessities. Would highly recommend!
