The property and condo were exactly as advertised. A big plus was air conditioning in each room. The host also provided beach chairs and gear (i.e. boogey boards). The pool on the property also is well maintained. Overall, the property is great for stay in Maui.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful experience in Maui at the Luana Kai. Fun fact. We were there for the July 29 tsunami. Thankfully is was small. But the folks at Hawaii Life keep in contact throughout the event. First cladding service
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
not happy with owner of unit. i entered the unit dirty, nothing cleaned and side window open with all the lights on. i worried someone was still in the unit. come to find out, the person vacated already but she didnt get the unit ready for my first day of rental. she did call for housekeeping and after 2.5 hours, it looked clean, but didnt feel like it was as clean when one isnt rushed. it could use some updating. communication with housekeeper from owner was poor. i left lots of food in the kitchen and when the housekeeper came she put it all in her car. i informed the owner and even left a huge note on a paper bag saying to leave food in refrigerator. kitchen drawers not smooth to open and close and counter top is a weird granite looking overlay so it felt sticky.
Upon checkin, the place was not ready to stay. I had even reserved the condo for the day prior to arrival, so it should have been cleaned on that day incase i was able to fly in sooner. Instead when i open the front door, I thought people were still staying. Garbage not taken out, open food containers on the kitchen counter, all the lights were on, sliding door was wide open, towels were not in the washer. I immediately contacted the host and she got a housekeeper to come clean. So in about 2 and half hours it was ready for me. I still felt like it wasn't cleaned thouroughly. I told the host why wasnt this ready for the day prior? She apologized and then changednthe subject to ask about when i was checking out. At this point i just want to start my vacation. The place is as advertised. The counters aren't granite but like a sticky granite look laminate and drawers are a little wonky and and dont close evenly. Because of the quick turnover, the bed spreads on the beds were removed. I velieve the sheets were changed. Couch is not a pull out and quite unconfortable. Too much sinking in for my preference. All the kitchen basics are provided but no spices, oil or even salt and pepper. 4 chairs, a cooler and some boogie boards but one only had the safety strap. I did contact VRBO but i waited too late to call to received any compesation.I was staying for a special so i didnt expect anything back. I just wanted the host to acknowledge the issues. I left the place in great conditi
Area is beautiful. Condo was clean but could use alittle updating.
This was a great condo for our trip. It was centrally located, walking distance to beach and had everything we needed. We will definitely stay here again and recommend to friends.
Reservations G.
Apr 23, 2025
This unit fit all of our needs regarding location, cleanliness, and amenities. I would 100% recommend this property to my friends and family and will revisit this if I'm in town in the future!
Nice pool and grilling area
The property and the units are a little outdated and could use some minor updates, but all in all we had a great stay and the unit was the perfect size for my husband and I and another couple (2 bedrooms & 2 bathrooms). The location in Kihei is perfect, and the pool and hot tub and barbecue area was awesome, we threw a little birthday party barbecue there one evening with a bunch of our local friends and other family that were on island with us and it was lovely, and the pool was only crowded once or twice during our whole stay….perfect for zoning out with a good book:)
Check in and out was easy, the host even let us check in early at 2pm, which was nice because our flight got in at noon so we didn’t have too much time to kill. The only issue is that there was absolutely no toilet paper in the whole unit once we checked in, I know you typically have to buy more once you use the base supply in the unit but we started out with zero toilet paper, which was a bit of a problem for us! We obviously had to buy some immediately, I messaged the host but didn’t hear back from them until the next day, they profusely apologized and said they would bring some over but we still never received any. The next day we tried to take out the trash and there were no trash bags either…eventually on day three they had the housekeepers bring us trash bags and more paper towels (which we didn’t need) but we never got any toilet paper.
All in all it was suited for our needs, just needs some TLC.
On arrival the door code provided did not work. Checked with on-site staff who called manager and we were given alternative code to use. The apartment is spacious with separate bedrooms. Apartment was very clean and kitchen had all amenities and was clean. The overall complex was nice and quiet with easy access to the beach. Swimming pool was well maintained.
Very old property and the condo has not been upgraded. All appliances, furnitures/mattress were of poor quality. Doors of Patio were not secure. Property Manager was rude and asked us to do their work for a request for one hour extension which we respectfully declined! Will never book this place again.