We loved our stay! We also would highly recommend staying anywhere Jolanta is a property manager. Our arrival instructions were clear and easy to follow, and she texted me to let me know we could arrive early. I really appreciated that, we only arrived one hour early, but it was a considerate gesture. The house was spotlessly clean, beds comfortable, and nicely decorated! We enjoyed seeing the stars at night, and heard night birds and frogs from the backyard! The house is reasonably close to Hilo, while being in a peaceful neighborhood north of town. We all slept so well in this house, hope to stay again!
A guest from null, NA
Sep 09, 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This Hakalau cottage was the perfect escape to the Big Island!
My family and I visit the island on a regular basis and typically stay in another location. We are so happy to have found this place. From the start, Russ was awesome. He was very responsive before, during and then after our stay. His condo is absolutely amazing. We fell asleep each night to the sound of the waves crashing just outside our beautiful unobstructed wall of windows. It was a great place for our family of four! It had everything we could possibly need to make it a great stay. We will certainly be back again and look forward to our next stay here.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Hi! The house was very charming, area was quiet & relaxing. Love it that there is a beach about a 30 minute walk away that you have to hike to, nice waves.There were some little things such as the coffee maker was filthy as the filter was not cleaned in a while and was moldy so there went morning coffee. The lint filter in the dry had not been cleaned out in a while so was triggering the lint filter warning, it took a while to work around that as the dry was not working.The house had plenty of salt & pepper and that was it, none of the little things like cooking oil & soy sauce was there so have to remember to pack the essentials before checking in.Another comment, the house is wayyyy overpriced but if they want to charge a high price then I would expect certain things like a clean house and the essentials...I thought the cabinet with one fancy drinking glass was an interesting feature, same thing for a house with an expensive price I would have expected more.All in all the house was charming and just to repeat myself was overpriced...As for the company taking care of the house, they were polite but did some silly things. They actually called me 15 minutes before check-in to say I could check in anytime, the house was wide open for weeks so they could have called in the morning. And then charged me an extra night stay and called it a late check out fee.The final review is going to be a tricky one as I would stay at the house again, just not with the price they are charging....