Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I’m really hoping I can figure out how to forward picture I took. The place could be lovely if the owners would put a little bit of updating. Tub was not clean. Water pressure was poor. Perhaps a new hand held shower head would help. It needs a paint job. Towel had what appeared to be feces stains! One wash and it came out! We were LOCKED into the condo and had to call the emergency number to get out!! Thank goodness for Chris!! He was awesome! TV should have instructions.
We enjoyed our stay very much!
This little space was perfect for just me. Private & cozy. Do wish the spider webs had been swept off the lanai and from the window screens. It would have made it nicer in general to sit on lanai & on inside window seat.
Best location - sea lodge beach is empty and beautiful. Place has large bed and washer/dryer. Easy stay for 2 nights
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
location is good if you want spend more time north
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This place was perfect! It had everything we needed and was in the perfect location, right by the trail to our favorite beach! Highly recommended!
We had a great stay overall. Great location, safe, and lovely. Having said that, the unit itself while clean, definitely needs some attention.
We had a few issues there…bathroom window doesn’t open, front door would not open right away with code. It would sound like it opened but even trying to push hard it took several tries to open. Bedroom door doesn’t close. Hot water valve in bathroom is just a trickle and doesn’t work well. This unit really needs to be updated, repainted and refreshed…sliding doors and windows are tough to slide. Great location and property but this unit needs love to be worth the price.
We had a great stay overall. Great location, safe, and lovely. Having said that, the unit itself while clean, definitely needs some attention.
We had a few issues there…bathroom window doesn’t open, front door would not open right away with code. It would sound like it opened but even trying to push hard it took several tries to open. Bedroom door doesn’t close. Hot water valve in bathroom is just a trickle and doesn’t work well. This unit really needs to be updated, repainted and refreshed…sliding doors and windows are tough to slide. Great location and property but this unit needs love to be worth the price.
Waking up every morning here was magical! Amazing property I highly recommend!
Waking up every morning here was magical! Amazing property I highly recommend!
A guest from ,
Jun 05, 2023
I was initially a bit hesitant after reading the reviews, but most of them just sound like spoiled, whiny people, especially after staying there. This place was great! Plenty of airflow to keep it cool, and fans to add some extra oomph. Nicely appointed and comfortable, and the lamps have all been replaced recently, a big improvement over the ones in the photos. If you expect a 5 star resort, this ain't it, but if you want a clean, comfortable place to stay that won't bankrupt you, this place is perfect.
A guest from ,
May 25, 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I was initially a bit hesitant after reading the reviews, but most of them just sound like spoiled, whiny people, especially after staying there. This place was great! Plenty of airflow to keep it cool, and fans to add some extra oomph. Nicely appointed and comfortable, and the lamps have all been replaced recently, a big improvement over the ones in the photos. If you expect a 5 star resort, this ain't it, but if you want a clean, comfortable place to stay that won't bankrupt you, this place is perfect.
A bit run down, could use some freshening up.
A bit run down, could use some freshening up.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Buyer beware, this unit was a big disappointment. In need of deep cleaning and renovation. The pool is out of order “ In definitely “, it took 3 phone calls and 4 days to get a new remote for the TV ( as it wasn’t working when we arrived- yet they were aware of the issue before we checked in).Mold and dirt in entrance, patio and apt.Windows need replacing.... I was surprised at hot poor of condition the unit was in for such a high profile resort area like Princeville.
A guest from Wailuku, hi
Nov 23, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were invited to Kauai for a wedding and was told that the wedding party would be staying in the princeville area...I was skeptical to book here with only 3 reviews at the time I was researching, but I, along with two other people, was on a budget and was willing to roll the dice since it was in the area we needed to be and everywhere else in the area that would sleep three guests were costing way way more.It’s an older condo that isn’t fancy but it did the job and we still found it charming. We were going to be out doing wedding stuff and exploring so we really didn’t mind it too much. My cousin and I shared the bed, which was VERY squeaky, and we could also hear the people above us snoring. The bathroom vanity mirror light wasn’t working, as well as the light in the closet (we would pull the cord to turn it on but it wouldn’t..we needed to reach up and twist it around to get it going). Also, when showering, the water would drain very slowly. The kitchen had an area under the sink that had a blue tarp hanging and we assumed it must have been a dishwasher at some point that got taken out but never replaced or covered with another cabinet. Also, there were lights on the side of our beds, but the one on my side didn’t work. It had wires exposed in the center..a little sketchy if a kid were to have gotten a hold of it. My friend slept on the couch. There were two pull out couches but they were both uncomfortable to sleep on when pulled out, so he just slept directly on the folded up sofa.Location was great, there were beautiful views, and parking wasn’t too bad. If you want the experience of staying in the princeville/hanalei area without breaking the bank and just need a place to rest, I would still recommend this unit. It’s not fancy, but it’s in a great location...though it is an older unit that could definitely use some updates, it was clean enough. Staff was friendly and
A guest from Wailuku, hi
Nov 11, 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were invited to Kauai for a wedding and was told that the wedding party would be staying in the princeville area...I was skeptical to book here with only 3 reviews at the time I was researching, but I, along with two other people, was on a budget and was willing to roll the dice since it was in the area we needed to be and everywhere else in the area that would sleep three guests were costing way way more.It’s an older condo that isn’t fancy but it did the job and we still found it charming. We were going to be out doing wedding stuff and exploring so we really didn’t mind it too much. My cousin and I shared the bed, which was VERY squeaky, and we could also hear the people above us snoring. The bathroom vanity mirror light wasn’t working, as well as the light in the closet (we would pull the cord to turn it on but it wouldn’t..we needed to reach up and twist it around to get it going). Also, when showering, the water would drain very slowly. The kitchen had an area under the sink that had a blue tarp hanging and we assumed it must have been a dishwasher at some point that got taken out but never replaced or covered with another cabinet. Also, there were lights on the side of our beds, but the one on my side didn’t work. It had wires exposed in the center..a little sketchy if a kid were to have gotten a hold of it. My friend slept on the couch. There were two pull out couches but they were both uncomfortable to sleep on when pulled out, so he just slept directly on the folded up sofa.Location was great, there were beautiful views, and parking wasn’t too bad. If you want the experience of staying in the princeville/hanalei area without breaking the bank and just need a place to rest, I would still recommend this unit. It’s not fancy, but it’s in a great location...though it is an older unit that could definitely use some updates, it was clean enough. Staff was friendly and
I would not recommend staying here. The condo was not clean (dirty dishes, cockroach feces in cabinets, dirty fridge/freezer). Several lightbulbs were burned out.
The bed frame and dishwasher were broken. My husband bought tools to work on the bed frame to make it more comfortable. He removed the dishwasher from the condo as it was emitting a horrendous smell. We did reach out to the management team, but we arrived on the weekend so I was not expecting a response until Monday. The people we spoke to were really nice, but I honestly think most people would have left considering the circumstances.
They did sent a maintenance crew to the condo, but not much could be done. They hung a blue tarp over the hole where the broken dishwasher was, and attempted to change one lightbulb in the bathroom which still did not work. She offered to send housekeeping again, but I had already cleaned the place.
The grounds and surrounding property are beautiful, but you can totally stay somewhere else in Princeville for a more affordable price, and it will probably be cleaner. I did check nearby listings.
Ultimately, we decided not to dwell on the situation and focus on enjoying the time we had in Kauai-which we did! I did request the cleaning deposit back via E-mail. I did not get a response to my request. Considering the situation, I think they should refund a portion of the total cost.
Just stay somewhere else.
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit is on the far side of the complex exposed from morning until night to direct sunlight. Without an airconditioner, it is not habitabl. I had to stay with friends during my vist it was so hot inside the apartment. I would gladly have paid extra for an air conditioner. Basically uninhabitable.
They thought of everything you will need to hit the beach and enjoy your vacation. I didn’t need anything they didn’t have especially in the kitchen which can be lacking in other rentals. It is private and relaxing, loved having the lenai to drink my coffee and a glass of wine at night. No air conditioning but they have fans and you just open all the windows for a cross breeze. First floor so if have little kids you won’t bother anyone. You are under people so if someone is staying above you it can be a little noisy.
I would stay here again.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The pictures do not really look the same. This is old apartment. The fans dirty + the toilet handle does, and the towel hanger worked from time to time. The bathroom looks old. the tub was super narrow which made an uncomfortable bath. For the most part the apartment was ok.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The pictures do not really look the same. This is old apartment. The fans dirty + the toilet handle does, and the towel hanger worked from time to time. The bathroom looks old. the tub was super narrow which made an uncomfortable bath. For the most part the apartment was ok.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were very happy with our stay! The room was a little run-down but the price was great and the room had amazing views, TV with all the streaming subscriptions, and access to a private beach. If I come to Kauai I would defently stay here.
Location is fine. Not exactly ocean view.
Kitchen needs basic items.. 1 wine glass, 3 mugs etc
It’s fine for 2 people but 4 is not comfortable. Pull out needs to be replaced, mattress is shot and frame is bent.
Myself , husband and three year old stayed here .
As soon as we walked in we knew it wasn’t a place for us , the pictures shown on vrbo advertised was not what it actually was .
NOTHING was clean . The towels were musty and not usable . The kitchen mats and bathroom mats smelled , the kitchen sink was grimy .
All the cups and plates were not clean . They had grime on them .
There were major safety concerns with our son and the windows . The property says ground floor , but the edge of the condo is on a big hill and the windows look down 15ft down the hill . Windows are there with screens that could EASILY POP out . We were worried our son would lean up against it and fall out of the house .
There was a major leak under the sink right next to an electrical socket for the dishwasher that was extremely unsafe as well .
Our check in date was Friday November 5th at 3pm .
We arrived at 4:30 and right away I called the property manager to express that we DID NOT want to stay in this disgusting unsafe place .
The person on the phone said that they didn’t have anything available and said a manager would call me right back . An hour went by and no one contacted us . I called again and the office was closed leaving us no choice but to stay .
The next day I called the office all day and got no response , and then Sunday comes along I call for two hours and NOTHING . I finally get in touch with someone and they tell me they can give us a refund of less than half of what we are paying .
Not nearly as much as what was fair . We asked to speak with a supervisor named KATHY . And they refused to give us her number or have her call us .
So we had to wait another day . Now it’s Monday . We call as soon as the office opens at 8am and get someone on the phone that says she’ll call back . 3 HOURS later . She finally calls , and has the audacity to try and charge us for a cleaning fee and the three nights we stayed . And didn’t want to give us a fair refund back .
After over an hour of arguing with her , and her not working with us , we literally gave up , and realized that this property manager didn’t actually care about helping us but just wanted to break even and move on . She gave us her best offer and we had no choice but to take it .
We left within the hour .
To anyone looking at this place don’t waste your time . It was filled with frustration . We went to enjoy Hanalei and ended up just being on the phone arguing with unhelpful staff
