Beautiful view, easy parking, restaurants nearby
This place would be an easy a 5-star rental but has several issues.1. The dishwasher has been broken for quite a while, judging from the sign on it, several weeks. When I inquired, it was not scheduled to be replaced for at least a week after my stay. The management company or the owner did not seem to care. New dishwashers were in stock at both Home Depot and Lowes. I did not come to Hawaii to hand wash dishes.2. Yor can only open the over about 12". There appears to be a new refrigerator that is too deep blocking oven opening even if you open the refrigerator door.3. The electric and hand can openers are both broken.If they fix these issues, I would quickly rent this unit again and give it a 5-star rating.Clean, comfortable beds, well stock kitchen and great views.Management company wanted a separate rental agreement but had two email addresses for me. One correct and one I never heard of. Of course they sent the document to the wrong email. Only found this out about 2 days before my arrival when I inquired about check in instructions.
Good location. No beach due to wave erosion. Unit was in dire need of maintenance. Unable to open oven due to fridge blocking the oven door.
Very clean, great ocean front. Beds especially twin beds and sofa bed were very hard. Woke up sore every morning. Everything was excellent except beds.
WOW WHAT CAN I SAY!!! Beautiful views, great location... pictures represent exactly the unit... no surprises! Only "wish" we had was ac... nights arent as.cool i. August on the island as qe hiped
Location is Great, pool and beach are great.
Condo conditions:
Rotting door in bathroom, mold around mirrors, toilet leaking onto floor, toilet seat broken, most importantly the Refrigerator in the kitchen did not work. A tech visited and measured the inside temperature after 36hrs and the temperature read 53 degrees!!!
I asked the main office to have owner to replace and never heard back.
How sad that an owner making a huge profit on US amd others yrVeling great distances can't afford to make some critical/essential repairs and upgrades.
How sad that we had to cram all our essential food into a very small frig in the dining room!!!!!
Also, if the vaccuum was provided for renters to use, good luck. The electrical cord is broken, and its very old.
I will not recommend this facility to anyone going forward. As a managing business, i would think that it's your responsibility to insure the quality that you represent. I would never provide such a sub-par facility. I would be ashamed.
Stacy and Todd W.
Jun 27, 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I was really disappointed with the condition of the condo. Nothing has been updated since the 1990’s. The carpet had stains all over, the furniture was extremely cheap, scratched, or rusted. The appliances didn’t work well, the dishwasher was broken, the refrigerator didn’t keep food cold, and the air conditioner (if there even is one) doesn’t work and the Oceanside bedroom gets to be about 80-88 degrees in the afternoon. The shower curtain was all ripped. The best phrase to describe this condo is ‘bare minimum’, it’s obvious that the owners of this condo we stayed in does not put any money back into its upkeep. This place has not been remodeled or updated since the 90’s or early 2000’s. I’ve stayed several times using Chasing Rainbows, they’ve been great to deal with & usually the condos are in great condition, however this one was not. Very disappointed in the condition of the condo & everything in it was breaking, broken, or in poor condition.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Living a dream. Absolutely loved it. Can't wait to come back.
You can’t beat the view, the carpet needed cleaned. my daughter had a allergic reaction so her and her family that was staying with us had to find another condo to stay in. I called the property office and left a message for the manager, but by the time she called back they had already booked a non-refundable one. She said all she had was a 1 bedroom, but that doesn’t work for 5 people. So they moved and we stayed. I had verified 3 times that the twin beds would be put together to make a king bed. That wasn’t done we had to do it. There was no kitchen trash can, housekeeping went out the next day to buy us one. There was supposed to be extra keys in the condo. There wasn’t, we got one more the next day. The big refrigerator didn’t keep things cold, the door handle was held on with painters tape. They had a new small refrigerator also, which shows they knew the big one wasn’t working. Washer had sand in it, so it had to be clean before we could use it. But the W/D did work good. A kitchen cabinet door was hanging by one hinge. So maintenance came and fixed it. Cable wouldn’t work, Maintenance came twice and had to reboot the box several times, but then it only work a couple of days. Furnace filter was very dirty and hanging down out of the ceiling in the closet. I told the manager within the first couple of days about it. No one every came. Patio table was rusted all around the top.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay very much, however we were a little disappointed with the condition of the unit. The fridge did not work very well, one of the cupboard doors was hanging by one hinge, and we ended up buying a new frying pan/spatula and a couple other items that were in pretty bad shape. Other than that the views were great, the beds were clean and comfortable and we hade a great time.
