Beautiful property. Would definitely stay there again.
Beautiful views as described. Sunset would be better from the south side of the island and sunrise from the east. When you think of a penthouse it is pristine. Beds were very comfortable and kitchen was very nice. On the downside, carpet is stained, masterbath shower doesn't drain properly. A couple other issues were promptly addressed.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at 6 different units in the Pu’u Poa condominiums, all providing different ranges of decor and care. The top floor provides incredible views, which was a primary driver in our selection of 403. However, the inside of this unit had several indications of less than ideal care of the property. Examples are: significant staining and wear of the primary bedroom carpet (needs replacing), evidence of someone kicking in the secondary bathroom door (hole in the door), splitting of the primary bedroom door, closet doors not shutting or opening easily, and no racks on the refrigerator doors to allow storage of drink bottles, etc. The furniture was adequate and there were plenty of beach chairs and boogie boards for fun days at Hanalei. We always enjoy our stay at Pu’u Poa, but the issues cited show that this unit is not well-cared for. For ~$6000/week, we have seen units in much better condition at Pu’u Poa and would seek those out before renting 403 again, assuming the issues cited above remain.
A guest from Palo Alto, CA
Jun 23, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit is as described. It is clean and well maintained.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very clean, great view, would stay annually.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Terrific location with amazing view of ocean. Nice complex and spacious 2-bedroom unit. Well provisioned with kitchenware, beach equipment, linens, furniture, etc. Was overall clean, but some visible weather damage inside, carpets stained multiple places, missing/broken screens on windows, and most appliances older, so not refurbished as implied by listing. Overall, a nice stay, but had expected better condition for the price.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay. The views are fantastic- the place well equipped for anything you could need- from spices to yoga mats. It exceeded our expectations. We will definitely book again if travels lead us back.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We ended up staying in a nice 2nd floor unit here. It was comfortable and the views were amazing.We started out in a first floor unit that smelled strongly of mildew which I am allergic to. The only real problem was that the range in the kitchen had an electrical problem. A burner stayed hot even when it was turned off. My husband found the electric panel and flipped the switch. It was late on Father’s Day evening and we did not want to bother the man guy. I reported it and someone was supposed to come by and try to fix it. No one came and when i contacted management they were insistent that we had forgotten to leave the key in the lock box so Maintence could get in. Three of us were there when we put the key in. And besides we were easily contactable by phone. But rather than just saying “Oh sorry, let’s try again” management tried to make me feel like it was our fault. That’s poor customer service in my book.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a magnificent property situated perfectly on the North Shore! The condo was expertly maintained and absolutely stunning! That immediate WOW! that hits you the instant you walk thru the front door takes your breath away!All of the north shore activities are easily accessible from this location. Challenge yourself on the incredible Kalalau Trail! Amazing!Oceanfront Realty was fantastic to work with and was easily accessible and very responsive. We chose the perfect place to celebrate our 30th. And we're already planning the next trip back, but next time; stay longer!!Can't recommend it higher!!
The property location is absolutely perfect, the view at the ocean every day is spectacular. Exactly what we were looking for. However, it rained while we were at the property and the beams on the ceiling leaked water onto the floor… constantly… when it rains you cannot have the windows or doors open, because the wind will blow the water into the condo. And there’s no air conditioning which makes it extremely humid. Our clothes are damp. Even our passports are damp. The only time the fans help is when you’re in bed trying to sleep. I’m not going to list all the other items these two were major items. I’m not sure when the “Upgrades” happened but this is NOT A LUX property listing. We believe all the humidity and water is what’s causing a lot of the deterioration in this property. The bed was very comfortable. The property manager fantastic.
