Beautiful property. Would definitely stay there again.
Beautiful views as described. Sunset would be better from the south side of the island and sunrise from the east. When you think of a penthouse it is pristine. Beds were very comfortable and kitchen was very nice. On the downside, carpet is stained, masterbath shower doesn't drain properly. A couple other issues were promptly addressed.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at 6 different units in the Pu’u Poa condominiums, all providing different ranges of decor and care. The top floor provides incredible views, which was a primary driver in our selection of 403. However, the inside of this unit had several indications of less than ideal care of the property. Examples are: significant staining and wear of the primary bedroom carpet (needs replacing), evidence of someone kicking in the secondary bathroom door (hole in the door), splitting of the primary bedroom door, closet doors not shutting or opening easily, and no racks on the refrigerator doors to allow storage of drink bottles, etc. The furniture was adequate and there were plenty of beach chairs and boogie boards for fun days at Hanalei. We always enjoy our stay at Pu’u Poa, but the issues cited show that this unit is not well-cared for. For ~$6000/week, we have seen units in much better condition at Pu’u Poa and would seek those out before renting 403 again, assuming the issues cited above remain.
A guest from Palo Alto, CA
Jun 23, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit is as described. It is clean and well maintained.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very clean, great view, would stay annually.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Terrific location with amazing view of ocean. Nice complex and spacious 2-bedroom unit. Well provisioned with kitchenware, beach equipment, linens, furniture, etc. Was overall clean, but some visible weather damage inside, carpets stained multiple places, missing/broken screens on windows, and most appliances older, so not refurbished as implied by listing. Overall, a nice stay, but had expected better condition for the price.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay. The views are fantastic- the place well equipped for anything you could need- from spices to yoga mats. It exceeded our expectations. We will definitely book again if travels lead us back.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We ended up staying in a nice 2nd floor unit here. It was comfortable and the views were amazing.We started out in a first floor unit that smelled strongly of mildew which I am allergic to. The only real problem was that the range in the kitchen had an electrical problem. A burner stayed hot even when it was turned off. My husband found the electric panel and flipped the switch. It was late on Father’s Day evening and we did not want to bother the man guy. I reported it and someone was supposed to come by and try to fix it. No one came and when i contacted management they were insistent that we had forgotten to leave the key in the lock box so Maintence could get in. Three of us were there when we put the key in. And besides we were easily contactable by phone. But rather than just saying “Oh sorry, let’s try again” management tried to make me feel like it was our fault. That’s poor customer service in my book.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a magnificent property situated perfectly on the North Shore! The condo was expertly maintained and absolutely stunning! That immediate WOW! that hits you the instant you walk thru the front door takes your breath away!All of the north shore activities are easily accessible from this location. Challenge yourself on the incredible Kalalau Trail! Amazing!Oceanfront Realty was fantastic to work with and was easily accessible and very responsive. We chose the perfect place to celebrate our 30th. And we're already planning the next trip back, but next time; stay longer!!Can't recommend it higher!!
The property location is absolutely perfect, the view at the ocean every day is spectacular. Exactly what we were looking for. However, it rained while we were at the property and the beams on the ceiling leaked water onto the floor… constantly… when it rains you cannot have the windows or doors open, because the wind will blow the water into the condo. And there’s no air conditioning which makes it extremely humid. Our clothes are damp. Even our passports are damp. The only time the fans help is when you’re in bed trying to sleep. I’m not going to list all the other items these two were major items. I’m not sure when the “Upgrades” happened but this is NOT A LUX property listing. We believe all the humidity and water is what’s causing a lot of the deterioration in this property. The bed was very comfortable. The property manager fantastic.
The property location is absolutely perfect, the view at the ocean every day is spectacular. Exactly what we were looking for. However, it rained while we were at the property and the beams on the ceiling leaked water onto the floor… constantly… when it rains you cannot have the windows or doors open, because the wind will blow the water into the condo. And there’s no air conditioning which makes it extremely humid. Our clothes are damp. Even our passports are damp. The only time the fans help is when you’re in bed trying to sleep. I’m not going to list all the other items these two were major items. I’m not sure when the “Upgrades” happened but this is NOT A LUX property listing. We believe all the humidity and water is what’s causing a lot of the deterioration in this property. The bed was very comfortable. The property manager fantastic.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Puu Poa in Princeville is a great location - this is our third stay in this complex and there is not a bad view. Each condo has pretty much the same layout. #403 Meh. Upgraded furniture, kitchen and decor, but no outdoor grill, no AC, living room fan doesn’t even cool ... which is next to an atrium with a glass ceiling that collects a lot of afternoon sun. For the higher nightly rate, these are basics guests should expect. My brother stayed in building 2 - decor not as “Pottery Barn” but they had AC, grill, atrium and same layout and paid a fraction of the cost per night. Master bedroom window does not close and with nightly rain showers we both woke up severely congested and everything felt damp. Disappointing, wanted to love this place.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall a great stay, the views are the best part. The building was be worked on the entire time which sucked a little bit.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was in great shape and has an amazing view and beach below. Be aware there is no elevator, and you have to walk down a steep incline to the beach. It was beautiful option for the Princeville area.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect place!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It seemed like this unit may have just begun being rented. In general a nice place, but it needs some attention in the following areas: - Couldn’t get TV to change channels, emailed owner and did not get a response- DVD not connected- Dangerous chair on lanai, could easily fall over backwards- Step to lanai dangerous, short steps that I stumbled on, and my wife fell- No ice maker- No BBQ - On a positive note, the beds are very comfortable
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The apartment is wonderful - beautifully sited to see the ocean and sunsets. The winds keep the place cool, especially with the fans on. It is large and comfortable. The location is perfect for walking to hideaways beach. The pool was nice for cooling off and mellowing out, especially in the evening. We’ve stayed in several Puu Poa apartments over the last 10 years and this one was our favorite (mostly). We really enjoyed our month at the apartment. Our only criticism - a big one - is the weird, completely useless dinner plate size electric grill on the lanai. In a place with no ac, no one wants to cook inside but the grill would not heat up - even after half an hour - not even enough to cook veggies, much less fish or meat. We called oceanfront and they were fabulous, but it’s an owner issue. Otherwise, great stay - clean, roomy, comfortable and ocean waves lull you to sleep. And the limitations on reaching hanalei are not as bad as it might seem in the beginning. It’s easy to get the hang of the rhythm of it.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time at Puu Poa 403, very relaxing. The unit was clean and equipped with much of what we needed.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had a wonderful time in Kauai and the location of the property was perfect. The property itself is not new, but kept is good condition. Our unit 403, however, was in dire need of a total renovation. For the price we paid, we expected it to be in much better condition. First, it was far from clean. The rugs were filthy and damp; windows were not working properly, fans didn’t turn on past slow and there was no air conditioning. The dishwasher took 3 1/2 hours for a single wash. The washing machine worked sometimes. Other times it filled with water and stopped before the spin cycle. The dryer was filthy and took almost 2 hours to dry a full load. The extra bathroom was filthy, especially around the washer/dryer, the shower curtain hadn’t been washed in I don’t know how long. The rod was all rusted and there was mold in the tub. We saw other units that were beautifully renovated with all modern appliances, new flooring throughout with both air conditioning and new outside grills. We would not recommend unit 403.
