Unit was clean and well supplied for our stay. Excellent grounds with lots of recreational opportunities.
The grounds are immaculately kept. It is a beautiful location. The room needs some severe maintenance. Only the main open area has AC. The loft was hot and the master bedroom were hot. The AC only cooled the living area and kitchen on full blast. The air conditioner filters were dirty the dryer filters and inner area were filthy. The kitchen pulled out drawers almost fell out and hit you. The coffee pot and maker was broken.The ceiling fans were dusty and so was the area above the ceiling fans. Cleaning service needs to do a better job to make sure all of the dishes are clean there were dirty dishes in the cabinets. The bar stool was broken and seat was falling off. Having needed more bedrooms This was our best option for a large group. I have stayed in other rooms and I would suggest booking a different one.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
we had a spectacular vacation. the condo complex was amazing and the location was perfect. Would absolutley rent D402 again
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful vacation. It was nice to have a 3rd half bath for my daughter sleeping in the loft. Great location and loved the resort. My only complaint would be the cleanliness. The rug is so dirty you can’t even tell what color it’s supposed to be, and it looked like the ceiling fans have never been cleaned.
Had a great time with family and made new friends. Condo was as advertised but could be updated.
A guest from N/A, CO
Oct 04, 2022
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Do Not Stay Here. Roaches...yes time of year for them and owner brought roach motels. But then we discovered under the sink either a pipe or garbage disposal was spewing food and water everywhere which attracted hundreds of roaches. We told the owner about this and they did not reply to us nor did they send anyone to fix the problem. Since we told them about the sink they went radio silent. Could not use kitchen as they were coming out of the toaster, microwave, stove, oven and sink. Groceries were thrown away and food in HI is not cheap. Very unsanitary and they carry diseases. I guess once they got paid in full they don’t care about issues while you stay there. It was disgusting. My daughter was getting married and when she went to put her wedding dress on there were roaches crawling on it. Do not recommend this property or any property chase ‘n rainbows manages.
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It was by far the worst place I have stayed, as soon as we entered the condo there cockroaches on the kitchen counters, the stove, the walls and in the toaster. Disgusting.I rented a condo because I wanted to cook and not eat out because it gets expensive but that is what we had to do because the kitchen had so many roaches. I reached out to the property management office and I was told they couldn't do anything about it. The following day I reached out to chase'N Rainbows and was told it is part of being on an island. I have been to Maui many times and rented condos through chase'N Rainbows and NEVER have I seen one roach where I have stayed. Bottom line they did NOTHING ABOUT IT. Very disappointed and disgusted. Spend a little more and stay away from this place.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We booked an Airbnb and when we got here we found feces under the bed, cockroaches everywhere, dirty sheets, no soap, lamps not working, maggots in the dishwashers. I tried contacting them on their emergency line and they did not get back to me for 12 hours even though the phone said 30min. When I finally got a ahold of the company, the were very rude and said if we want a different room we would have to pay $1,000 and it would only be a 2 bedroom instead of 3. The did not apologize for the feces or anything else. They would only give me 10% off and when I said that what they did was disgusting and horrible, the hung up on me. Its
Jesus Manuel S.
Jul 18, 2022
Amazing
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Not what we expected