We spent two weeks on the Big Island. Started in Waiamea and the Kohala Coast. Then moved to HIlo for a few days, then to Volcano National Park. Ended our stay with our rental in Kona. It was a beautiful facility, right on the water. So clean and well set up. We had such a relaxing time. It was the perfect ending to our Hawaii adventure. (Photos all taken on the property)
Unfortunately the advertised TV on the unit did not work. Vacasa promised a fix each day but no fix was provided. The advertised amenity should have been available for use. No remedy or compensation was ever provided even with daily phone calls, emails, etc.
Starting with the good. This is a beautiful property. The scenic views are amazing and exactly as described. While there is no AC in the unit, there were wonderful breezes off the beach a the fans made up for the rest … almost. Fans … one of the ceiling fans could not be set to high, minimizing its effectiveness. One of the two portable standing fans did not work at all. We had 2 big problems with our stay. The first is unacceptable … completely ineffective communication with the property manager vacasa. I contacted vacasa the evening of my first stay to report a few problems … beeping noise, flickering light bulb and the landlord only television on the unit not working. I was told the “local team” would look into these problems and no action was taken. I contacted vacasa each day of my 4 night stay and each day I was told the same thing. The local team never took any action and these problems were never fixed. Poor Communication and inaction by the property manager is unacceptable. The second problem is the lack of a working TV in the unit. I know this is a beach vacation and watching TV is not a priority— but a couple of evenings were planned at home to eat dinner and watch TV late at night as a family. We were not able to do this. As a result we spent a few more evenings out than I planned at additional cost. Again, not the end of the world, but a real inconvenience made worse by the promise of a fix that never came.
The location of this condo was incredible. The lanai looked over the ocean with surfers, parasailing, and we even had a sea turtle come every morning for its feeding. Our kitchen sink was stopped up, but with a quick call, it was repaired in a matter of a couple of hours. It was a very nice visit and I would recommend this as a wonderful place to stay.
The property was in a great location. It was clean, but it was a little sparse. Had all the basics but not very homey.
I have stayed at Kona Bali Kai many times. This unit was clean the kitchen was pretty well stocked. I thought it was a nice touch that they have ice chests for you borrow. It needs maintenance. The couch is uncomfortable to sit on. I did not care for this particular unit's location.It's very far north. I like the southern units better because you can see the surfers that come everyday from the park.
Easy parking, great view, clean apt. No complaints
Enjoyed the sunset every day! Nice quiet complex. Well stocked. Beds comfortable in rooms. Wonderful location
We have been lucky to stay in this unit last year and this year. It is neat and clean, but the view and roar of the ocean is the best part.
The location of this rental is right on the water. We could hear the ocean and see the ocean the entire time we were there. There isn’t a great place to walk out into the water but that wasn’t the purpose of our stay. This location was easy to get to restaurants, golf courses, and other activities we wanted to take advantage of. My only complaint is that we had to leave. It’s hard to say bye to paradise.
We had a perfect stay at the appartement. It has a very nice interior, is very big and is Directly at the ocean. Easy Check-in and very warm welcome. Good Service and nice Pool. Ecerything was Perfect. Good Location on the Island.
Such a beautiful place. Clean, well kept & conveniently located. Really appreciated the beach and cooking amenities. Great place with amazing views!
The views were amazing and the lanai was fantastic for lounging around on and taking in the sunsets. Also the beach chairs and cooler were also very nice to have when going to the beach. It was a nice relaxing stay.
Exactly as advertised. Would stay here again and again
The view right on the ocean with the crashing waves was fantastic! The unit was really great. Neat, clean, comfortable, well-stocked.The built-ins allowed us to easily unpack. We loved it here.
Spacious, clean, amazing view!
