Katie P.
Nov 29, 2024
This property is perfect for a family of two adults and two young children. There is lots of space in the condo, the pool was great, the property was lovely and well maintained, and the staff who worked there were so friendly! ITrip was also super friendly and responsive to our emails. We had a minor issue with something in the kitchen that was resolved within two hours.
Everything in the condo was in good working order. Parts of the unit have been upgraded, but other parts were a bit run down. All the beds were very comfy. The unit was definitely clean upon arrival, but in our opinion could use a bit more of a deep clean of the carpeted areas, under the furniture, etc.
I also liked how the condo was very close to mulitple beaches, and enjoyed many of the stores up at the Napili Market, just a 2 min drive away.
Would recommend!
jacqueline m.
Apr 19, 2024
The actual unit was fine, but the air conditioning did not work from the time we checked in. I specifically reserved a condo with AC because of the children. We had 2 small children (ages 9 months and 2 years) and even with fans, nap time and sleeping at night was terrible. I called the property manager immediately after check-in and pretty much every day after that. At day four of our stay, they did send out a repairman. At day 5, it was fixed and stayed fixed for 2 days. Then it crapped out again. I asked that we be relocated to a different unit, nope. I called every day, begging for them to fix this thing, but nope. Also, not as important, but still desirable, the microwave didn't work from day one. We were told a replacement would be delivered but it never was. I did call more than once about this as well. They did issue a miniscule refund (about 10% of the amount we had paid). This was an expensive vacation for us, and Maui is gorgeous, but we were so sleep deprived it was hard to enjoy. Once we started having difficulties, I looked at the reviews again, because this unit had received good reviews. I noticed someone rented this unit earlier and posted that the microwave was broken and not fixed during their stay. I suspect that the microwave was never replaced and remained in that state until we arrived. Even if they fixed the AC, I would avoid this unit, because you can bet if anything goes wrong, it will not be fixed
Lorena D.
Feb 28, 2024
Place was really nice for calmness and relaxation.
Pool was clean and never too crowded.
The beach had rough waves so didn’t get to enjoy that.
Only issue was that the microwave didn’t work and nobody came to fix it.
Courtney J.
Jul 31, 2023
We really enjoyed this spot. It was great for our family! We loved being able to enjoy the beach, pool, and sunsets all in one location.
Courtney J.
Jul 28, 2023
We really enjoyed this spot. It was great for our family! We loved being able to enjoy the beach, pool, and sunsets all in one location.
Dan E.
Jul 12, 2023
This us our 2nd time at Kahana Sunset. Great place for a group of 4+. Unit was well appointed and comfortable. Good communication with property manager.
Jim S.
Jul 10, 2023
We rented units A8 and C8 for a week in March 2023. We had an issue with the AC in one unit and the shower head in another unit. The response from maintenance was incredible. Timely, responsive, and resolved in record time. We requested a late check out last minute due to some car issues and it was granted for one unit. I honestly cannot say enough about the service and responsiveness of the team. Truly incredible! Top Box across the board!
Edward B.
Jul 10, 2023
The whole stay was great however there should have been a booklet to know where everything was in the condo and how to work things such as the deck awning. Also sand or pool toys for kids would have been great !
Gwen
Jul 10, 2023
I have stayed at Kahana Sunset two times and absolutely love the location and beautiful condos. It will be my choice if I come again!
Edward B.
Jul 10, 2023
The whole stay was great however there should have been a booklet to know where everything was in the condo and how to work things such as the deck awning. Also sand or pool toys for kids would have been great !
Gwen
Jul 10, 2023
I have stayed at Kahana Sunset two times and absolutely love the location and beautiful condos. It will be my choice if I come again!
Jim S.
Jul 10, 2023
We rented units A8 and C8 for a week in March 2023. We had an issue with the AC in one unit and the shower head in another unit. The response from maintenance was incredible. Timely, responsive, and resolved in record time. We requested a late check out last minute due to some car issues and it was granted for one unit. I honestly cannot say enough about the service and responsiveness of the team. Truly incredible! Top Box across the board!
Dan E.
Jul 04, 2023
This us our 2nd time at Kahana Sunset. Great place for a group of 4+. Unit was well appointed and comfortable. Good communication with property manager.
Diane S.
Mar 18, 2023
Very clean, well stocked with paper products and linens - wonderful beach and pool for kids. Nice lanai. Master king bed mattress too soft but 2nd bedroom had very comfortable beds. All bathrooms upstairs.
Diane S.
Mar 18, 2023
Very clean, well stocked with paper products and linens - wonderful beach and pool for kids. Nice lanai. Master king bed mattress too soft but 2nd bedroom had very comfortable beds. All bathrooms upstairs.