Condo well maintained and very clean. Kamaole Sands property is beautiful and location is in close proximity to all my favorite south Maui beaches. Great variety of dining options.
We chose this property because many friends have stayed here multiple times and we were excited about our stay.
The communication with the property was good before we arrived.
When we arrived the check in was good but it was unclear which gate to come in. We thought we could go directly to our property but we had to check in first.
Our unit was usable but very dated and worn...definitely not how pictures show...that was disappointing.
The first night our smoke alarm went off 3 times for no reason. We contacted managment and I think it was fixed as it never happened again.
The living room couch is breaking and slanting forward so you really can't sit on it at all. Screws actually fell out . We contacted the management but we had try them 4 times before we got a response. Then sent someone to fix it but they put the screws back in but it didnt fix the problem, you still couldn't sit on it.
The dining chairs are so uncomfortable and there is only one other seat. The shelving that has the murphy beds has the drawers breaking and falling off.
The living room was basically unusable we tried to watch a movie in the bedroom but that TV wouldnt turn on....tried everything. Didnt bother to contact management.
We loved the location of the property and the location in the property but definitely would look for another unit to stay in. Very unfortunate but unless things are repaired it is disappointing.
Checked in, toilet was full of mildew and mold. Saw several roaches during our stay as well as dead roaches in silverware drawer. AC only in main living area. Wouldn’t cool the bedroom. WiFi only works in main living area. Also wouldn’t reach bedroom. Overall very disappointed in this property. Could be great. Location is great and condo is very nice but not well managed or clean.
Overall the condo is nice and the location is very convenient and close to beaches, restaurants, etc..
Some things in the unit need to be updated. Th kitchen chairs all have holes in them and the couch needs to be replaced as it leans so much you can't really sit on it.
We arrived to find bed linens hanging in the living room, dirty linens piled on the unmade bed, and linens in the laundry. We had to make up our own beds and do laundry upon arrival. We were not left adequate toilet paper or dishwasher detergent for the duration of the stay. Fortunately, we were refunded the cleaning fee, and were brought more toilet paper, detergent, towels and linens as requested. The response of the management company was appreciated. Overall, the unit is tired - sofa was broken so seat leaned downward/forward and was awkward to sit on. The unit could use updating and a fresh coat of paint, although was functional as is.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent response of property personnel. Overall would stay again .
We’ve stayed at Kamaole Sands and many other condominium resorts in Kihei. We like Kamaole Sands for its location, landscaping, BBQ stations, exercise room, pool and especially its people, the employees. This ground floor unit was similar to other ground floor units we’ve stayed in previously. This particular unit is managed by Caldwell-Banker Island Vacations. This was our first experience with CBIV and we were pleasantly surprised. The unit was clean when we arrived, the property manager was communicative and responsive. This location is great if you enjoy going to the Kamaole Beach Parks 1, 2 and 3; walking or driving, and relaxing at the pool. The lanai was very comfortable. No complaints.
Visible black mold next to my head in the bedroom. Unpatched holes throughout condo, partially broken dishwasher, insect casings in the corners of walls. You need to supply all your own toilet paper, paper towels, cooking oils, spices etc. Decor is outdated with very dirty, old smelly throw pillows on the couch. We won't be staying here again. Our friends paid the same price for a different condo in the same complex that was decorated very nicely and very clean! It was a night and day difference between the 2 for the same price.
Great location close to pool. Clean and very well stocked.
