This location was great and the apartment was very nice!
The surroundings were well-maintained and everything looked neat and tidy, but the accommodation itself felt a bit outdated. Inside, it didn’t quite meet our expectations, and there was no air conditioning, which made it less comfortable.
Exceeded my expectations… Very comfortable clean… Grateful and hot tub and grill area
Close to Princeville & Hanalei, so super easy to shop or grab a cup of coffee. It’s near the golf course, where there’s a great sidewalk that wraps around it for walking exercise. Many families live in the condos around this unit, so noisy children can be an issue, especially if you want to use the pool.
The location was central to many of the activities we wanted to do. Vacasa lived up to its billing as to the properties amenities. However, there property issues that couldn’t be resolved.
Last min got message our next reservation canceled!! Not good..may mybe late getting out by 10am!!!!!
The whole place was perfect. I loved how I was able to relax. Thank you.
1. The unit that we stayed in was okay. I made a big mistake not reading the reviews. I assumed they had AC in Kauai, this unit has no AC, just loud fans to keep it bearable.
2. We arrived after dark and found the directions were wrong. My son spent at least 300 minutes hiking around the complex trying to find where 116a was located. Good way to start a trip.
3. Parking policy terrible. They give you 1 parking spot that I thought was no big deal. When we found our parking spot had a car parked there marked 116B. When we called Vacasa they said it is a shared and it's 1st come 1st served. We had to use an unmarked parking spot when not available. Those spots tend to be much further away from our unit.
4. When we 1st arrived we had a 10 digit door code. Out of the many times we used the door entry system, there was only 2 times that it worked on the 1st entry. We called and they said we may have to lift the door or move the handle around. It would sometimes require 5 or 6 tries before opening. They made 0 effort to get someone on site to fix it.
5.I was wondering why they waited so long to get me the unit information till the night before we arrived. Now I know.
6. We spent 5 nights in Maui and 5 nights in Kuaia. We had a wonderful time on both islands. The only negative was Vacasa Property Management. Will never rent a place that uses their services.
We had a nice stay here, everything was adequate, but outdated. The appliances in the posted photos do not match the stove and fridge in the suite. The fridge exterior is covered in rust spots, but worked properly. It met our needs and had everything available to cook in the suite, which was nice. The pool, hot tub and bbq facilities were great and very appreciated. The biggest disappointment we had was paying extra for the late check out (2pm) and finding out we were locked out of our suite at 1pm. Luckily the door from the patio into the bedroom was open (and and been the entire time we stayed, since we had assumed it would have been locked when we arrived for security), otherwise we would have been locked out without our phones to contact customer support.
We liked the serene setting, the laundry and items to use that came with the condo, like the ice chest and boogie boards. We liked the convenience of having close parking, a pool, and the kitchen items that made us feel at home. Plus fast wifi.
The neighbors were all very friendly.
We didn’t like that the windows don’t close all the way, so there’s noise (roosters crowing) that is easily heard, and that we could hear the upstairs neighbors moving around. Also there’s limited privacy due to the shutter style windows and the bathroom is in the bedroom.
There were a few cosmetic flaws but the worst of them were that the blinds in the kitchen fell when pulled on to close them, and the pantry door falls off the rail every time you open it. They’re easy fixes, but annoying. The worst part was the cockroaches but I imagine they’re all over the island so we just kept our food in the fridge or sealed. Even with these things we still liked our stay here.
The only recommendations we would’ve liked to have would be a stool for our daughter to reach the sink and maybe a beach umbrella. Otherwise it was excellent.
It is perfect for a single person or a couple. Being close to several prime beaches. And I did not hear a rooster crow while at the complex’s. There were chickens and they had nothing to crow about.
