Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay at this vacation rental in Kauai. Host Richard and management representative Sue were incredibly responsive and went above and beyond to answer any questions we had. Their recommendations for local restaurants and activities made our Hawaiian getaway even better.The house was clean and ideal for our group of 11; there was plenty of space for both sleeping and gathering. The well-stocked kitchen made meal prep a breeze, and the fantastic pool and outdoor area became our favorite spots to relax and enjoy the Hawaiian breeze.Many thoughtful extras, like beach towels, beach chairs, blankets, umbrellas, and bikes (even though a few had brake issues), made our stay even more enjoyable.Overall, we had an unforgettable time in Kauai and recommend this property to anyone wanting comfort, convenience, and a memorable Hawaiian experience.
Our family included 5 couples and the home was so great and so accommodating. We had a blast and the location was so perfect. The home was comfortable and the bedrooms were great. We would have enjoyed having all king beds but you can’t have everything. We would recommend this home to anyone.
This was a great place to stay. We loved Hanalei for shops, surfing and the awesome views. I would have rated this 5 stars for everything, but communications with the property manager Richard was disturbing. The home had signs of wear over the years and a bad smell under the kitchen sink. Richard was helpful at first and promised to provide a Christmas tree since we were staying over the holidays, the day before he said he couldn't due to liability reasons but said we could buy one ourselves (not sure what the liability issue is there). When we checked in it was obvious that the cleaning was not as expected. Ear plugs, layers of dust and socks under beds, carpet not vacuumed. Outside table had a thick layer of scum on it which we cleaned off to reveal a beautiful marbled table. The bed my wife and I slept in creaked and clearly needed repair. The toilet in the upstairs front bedroom didn't work (I fixed it) and the valves on the sink leaked. The toilet on the main floor quickly plugged and there was no plunger anywhere in the house. I fixed this after about an hour of work. The can opener was broken so we bought a new one and replaced it. The refrigerator in the garage had blood stains on the shelves and we never used it. When we mentioned these things, he offered to return our cleaning fee. When we checked out he told us he had to hire extra cleaners and that we broke two beds. We didn't see any broken beds. My wife and I are in our mid 60s and not overweight. He sent us pic
House was very spacious for the ten of us, we had a few hiccups the first night, contacted Richard and was very responsive
We’ve rented vacation homes on the east coast, on the west coast, the Caribbean and in Hawaii numerous times over the past 50 years with good results on average. Occasionally we’ve been disappointed; occasionally we’ve felt that we found a real prize. But on average, we’ve gotten what we expected in our rentals. Never, until this one, have we found issues that impacted our stay the way the following have.
This is a nice home, I think, if properly managed and maintained. We (our extended family of adults) found it on VRBO and engaged it for a family reunion/vacation for 2 weeks ending 1 September 2024.
While (at least) parts of the second floor were cooled by the A/C system, the lower level was quite warm. We had problems opening and closing windows in the first floor bedrooms. . (i.e. the windows would not open and close smoothly and easily.) A phone call to the local manager resulted in his visit to deal with this. And to advise us that “the A/C system has an issue and we are awaiting parts to be repaired.” So now we learned that the A/C system didn’t work properly and would NOT likely work properly through-out our stay on this tropical island. WOW! We never expected this revelation in a “Luxury” rental. There should have been some warning, and there should be some recompense. The manager told us it would be best not to open any windows. Really?
So we lack air conditioning on the first floor in this tropical environment.
Cleanliness It has clearly been many
It was a beautiful property the house was big enough for our family of 12 but we were outside in the pool area it was so nice when we were there
Our experience on the island and at the property was amazing. We could not ask for anything more and truly enjoyed our time. Would definitely rent from Sue again! Property Mgr. Richard was amazing as well!!
We had a wonderful time! The pool and hot tub are great, very close to beaches and restaurants. House has a lot of amenities.
This is a great house for a large family. We stayed June 25-July 2, 2024. We had a total of 11 people. Plenty of room for all. Enough bathrooms for everyone. Plenty of space for meals together. Pool and spa was very nice and got used everyday. House is close to beaches on the north shore. Hanalei town, Princeville just down the street.
Queensbath within walking distance. Hideaway beach close. We had an enjoyable time and have no problems recommending this house.
The house was beautiful! It was very well stocked with amenities and it was very clean! It was a very nice neighborhood and close to some beaches. I loved the pool because it wasn’t as deep as some, and since I don’t do well in the water it was more enjoyable. Perfect size for children whose kids are small or not strong swimmers! We had a wonderful time and would definitely recommend this beautiful home!
