The facility was lovely and the location to the beach was excellent. This condo was clean and well stocked for cooking, towels, and beach supplies. Breakfast on the lanai was quiet and relaxing, just what we were looking for. While this property is located in a resort-style complex, the unit is managed by a separate property management company. If there are problems with the unit, the separate property manager is the contact for repairs. Normally this wouldn't be a problem except that we DID have problems and the property manager was unresponsive. Upon arriving, we discovered that we master shower did not drain properly. After a short shower, I was left standing in nearly 2" of water. We tried to solve the problem ourselves with a plunger but that didn't work. I sent a message to the manager via VRBO right away. I received an automated response saying my message was important and they'd respond to my inquiry as soon as possible. I had no response. We called on Saturday morning and were told a request would be put in. No one showed up. In addition to half of the outlets not working properly, the Microwave did not work. We tried to troubleshoot by checking breakers and more outlets without success. We tried 4 times to reach out via the VRBO app and telephone; we finally got a response from the property manager at noon on our last day. They did offer a credit back, with an apology, which we appreciate, but quick response to the issues would also have been preferred
Fairly private unit backs onto small green space which is nicely shaded for morning breakfast on lanai with the birds. Convenience of ground level. lPlenty of close parking. Comfy bed and bedding. A/C works great. Kitchen very nice with all you will need. Only complaint is bathrooms need upgraded shower fixtures.
Great place for families, perfect location to restaurants, beach and ocean adventures.
Apt. 6-102. Loved the location near the beach, being on the first floor, the patio facing the grassy area, very close to pool, and zero noise from neighbors. They also had tennis and pickleball courts but I didn’t get the chance to use them. They left a small bag of Kona coffee for us and plenty of beach supplies.
Cons: not a fan of their towels or the showers. There was also a dead roach in our room though I understand pest control can be difficult in apartments in a tropical area.
The grounds were immaculate, great pool area, and super close to amazing beaches.
Very nice unit. Nice and close to the pool and ice machine. Nice short trips down to Kamaole III beach everyday.
Shower fixtures could use an update, but not the end of the world as they still do what they are supposed to do. Thanks for sharing your home with us. We loved our stay!
Adequately appointed unit. Sliding glass doors and sliding screen were stiff and required 2 hands to operate. Screen door on main door would stick when closed, so we decided not to use it. Shower faucet also difficult to turn on/off.
Overall a very nice resort. Very kid friendly and we loved the large lawns for our children. Pool scene was very nice. We loved the small toddler pool as well. Would highly recommend this resort to families with younger children.
Unit exactly how described. Long time visitor to this property. The shower knobs are a bit rough to pull out. CB Island employees were very responsive and helpful for the few things we contacted them for.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was well equipped. Nice updated kitchen and living areas. Tub and second shower were clean but plumbing fixtures were hard to operate. Need servicing, or better yet, renewal. They look well worn. No other problems. Nice place.
