50 percent at pool or beach
We’ve stayed at The Whaler many times and absolutely love the property, but unfortunately, this unit was a huge disappointment. We felt misled and ignored throughout our stay.First and foremost, we were not informed of the massive construction project directly in front of the unit that obstructed the ocean view we were promised. This wasn’t a minor oversight—the construction was significant enough to have been covered in national news, yet the owners claimed they were unaware. It felt dishonest, especially given the scale and publicity of the work.Adding to the disruption, there was constant loud construction noise from the unit directly above us. It made it nearly impossible for our toddler to nap and was incredibly frustrating to deal with throughout the day.We reached out to the owners multiple times with our concerns, hoping for understanding or some form of compensation. Instead, we were met with dismissive responses and told there was “nothing they could do.” At no point did they offer any kind of solution or accountability.To make matters worse, we paid for a midweek cleaning we told would be a complete clean and only the towels were changed and the beds were made—no cleaning was done on the floors or countertops, which is unacceptable at this price point.This experience was incredibly disappointing. While we will definitely return to The Whaler, we strongly advise staying in a different unit—preferably one managed by owners who are honest and responsive.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect location, just a few steps from Pool, Beach and BBQ. You could not find a better place to people watch go shopping or get a great meal.
Amazing oceanfront, ground level condo. Spacious, clean and full of many conveniences. We were very comfortable here. We will book this property again.
The only negative was the big sofa in the living room is tired and smelly. We stayed here 7 years ago when the couch was newer. It has gotten a lot of use since then and such a wonderful unit needs a clean couch.
This place was everything we had hoped for! Well stocked and an incredible location! We would definitely stay again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Now my family’s perfect unit here at The Whaler! You forfeit a certain view ( from up high) but so easy in and out and BBq and my son met some great people working on Lahaina at the grill - Army Corp of Engineers and the gave me ( since I live here at The Whaler) a big bottle of Tito’s! Room in great shade- thanks again❤️ Son, DNL and two college grandsons stayed here.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location of this unit is ideal for enjoying the beautiful Kaanapali Beach. Being on ground level with access to beach front and pool was very convenient the family was able to spend so much more time enjoying the beach with out having to make numerous trips lugging stuff around. The best surprise was having the folding beach chairs, umbrella and beach towels provided was a big plus. We would usually rent these items form the Snorkel Store for the week. the best thing we enjoyed was being able to sit on the patio looking right out at the ocean. The inside of the unit was great as it was clean and very accommodating for a family of 4. Had no issues with anything during our stay and the rental team did a great job of staying in contact about necessary information and checking to see if everything was good.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved our stay at Whaler 102! There was plenty of room for our family of five, the condo was beautiful, and the location of our condo and the Whaler as a whole was just perfect! Would give it a 10/10 rating!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Exceptional in all categories!! We didn’t want leave!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I can't imagine a better suited unit for the best experience in West Maui than Whaler 102. Ground floor, west end of Tower 1, we saw whales everyday from our lanai. Walking distance to world class restaurants, snorkel trip pick up at the beach in front of the Whaler. Golf 4 minutes away. Love to come back and stay in 102!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family have been vacationing at the Whaler the last 5 years and we have stayed in different units every time and this unit is by far the nicest, most well equipped and being on the ground floor was an absolute treat. The ease of using the barbecues for lunch and dinners, accessing the beach with gear and not having to use the elevators is a luxury in itself. I would recommend this unit to anyone that needs to sleep 6 very comfortably and easily 8 with the pull out queen couch. Views from this unit are amazing even with it being in the ground floor. We will hopefully get the opportunity to rent this unit again.
