So where do I start,1- WiFi wasn’t working tried reaching out the management company dont work and don’t respond unless it’s emergency takes two days to fix WiFi 2- unit wasn’t clean excessive amount of dust on air vents, around door jambs, under furniture, around outlets, window blinds,l etc.3- roaches, had to chase and kill a roach in kitchen cabinet, asked to treat those took management company 2 days for that to happen, killed a roach in bathroom that same first night, and please don’t say that it’s Hawaii and it’s normal, it is not normal especially on the 6th floor. My concern that the unit might be infested or neighboring units that they might come from.4- sharp tile edges on floors are so uneven that my wife hurt her feet on those so many times, luckily didn’t cut herself, the way tile is installed is complete safety hazard, imagine tripping on tile falling and breaking your arms, legs or God forbid someone can get killed. Again management company doesn’t care about that so as homeowner in my opinion if they allow this to rent out like that.5- AC unit stopped working in the middle of the night, was able to get it to work after about 4hrs or trying to reset it. The next night it stopped working again I have taken a video and sent it to My Perfect Stay management company, they didn’t even watch the video and taught it was about WiFi, they sent someone out and was confirmed that AC was completely dead. Took them 2 days to replace replace. Want my money back 100%
The condo is in a great location and had so many extras that made the stay so convenient and enjoyable (eg cart to transport the beach equipment, blender to make smoothies, etc)
We enjoyed our time very much at Kahana Manor. Having the washer and dryer to use really makes a difference in beach vacations. The place was tastful and had all the main things we needed. It's right across the street from a nice beach. There's also a restaurant/pub, sushi place, nail salon, beach rental place, convenience store, and a shop right downstairs. We did have a couple things come up, but they were quick to respond and take care of it. Great customer service, great location. Would come back!
