Clear communication before, during and after our stay. I love staying at the Whaler. This unit had everything we needed. I would recommend this unit to others and would stay here again!
We love the location of The Whaler. The views are amazing. You can walk to snorkeling, dining, surfing, etc. The condo itself was fine. The beds felt outdated. The sofa sleeper was very bumpy. The oven didn’t work. There is no laundry in the unit. The internet was down. Housekeeping said it would charge extra for an extra set of sheets for a blow up mattress that was in the unit. We’ve stayed in the Whaler before in better units with better management.
One of the nicest condominiums we have ever stayed at. Very clean well appointed has everything you need to make your stay enjoyable and comfortable. Bed is comfortable. Two bathrooms are a huge bonus, and the views are out of this world. There is work going on the outside of building one, but don’t let that stop you. It didn’t bother us at all. I would recommend this property to anybody going to Maui specifically kind of Holly Beach and we will be returning.
We always stay at the Whaler. It is a perfect location on Kaanapalii. The condo was nice. Very clean and well kept. The property management team was very receptive . They fixed a problem in the shower the next day. However check in was a hassle. The room wasn’t ready at 3:00 pm as promised. Staff at the property was indifferent. As many times I have stayed at the Whaler checking in was the worst.
We loved it! Wonderful view of beach and mountains. Staff was friendly. Everything we needed for a week’s stay. Will be coming back!
This unit is a good value for double sided views of the west Maui mountains and the ocean/Black Rock. It's right in the middle of Kaanapali Beach with easy access to shops, restaurants, and a great walking path. The condo is equipped with everything you'd need for a week's vacation like we had.
Loved the location. Loved having the separate bedroom. Clean.
Incredible view. Furniture could use an update carpet needed cleaning and hot water was an issue that was reported to the maintenance people. Had a wonderful time. Great condo
We love this corner unit at The Whaler because it has 2 bathrooms and an awesome view of the mountains, beach & ocean! The unit is spacious for the 4 of us. It is equipped like a regular condo. There were beach chairs/umbrellas and blow up mattresses in the closet. It’s nice that each floor has a complimentary laundry room and trash chute.
The complex is nicely landscaped and conveniently located next to Whaler’s Village with nice shops & restaurants and 2 resorts over to Black Rock beach. Water excursions are offered right on the beach front.
The management company was professional, accommodating, and quick in response.
One thing to note, the water in the bathrooms take a few minutes to heat up.
We had a wonderful time and would definitely stay at this unit again.
Brett and shannon A.
May 25, 2023
Everything was great!