Janice M.
Jan 06, 2025
Great time on Maui. Attended the Sentry PGA golf tournament so did not spend a lot of time at the property but it was a great location and worked out well for us! Nice welcome package. Strobe light flashing in bathroom was a bit annoying!
Joshua K.
Sep 09, 2024
The property its self has 2 pools and a bar with food and has a nice relaxing vibe for families or couples.
Justin H.
Aug 20, 2024
The view was unbelievable! Everything was perfect for our needs. I really could not be more pleased. For certain coming back in October.
Carie L.
Jul 31, 2024
We have stayed at this resort for the last 5 years and we keep coming back for the location, views, value, and the happy hour! Several great restaurants in walking distance, easy to get to great beaches and shopping. This unit is the first studio we’ve stayed in and it was conveniently located steps from the elevator. tastefully decorated, plenty of towels, dishes, etc. the only thing we would change is the bed. Extremely uncomfortable, like sleeping on a marshmallow , but you’re in paradise so it balances out.
Michael P.
Jul 04, 2024
Stayed for 6 days and couldn’t have asked for a better spot. Right on kaanapali beach and if that isn’t enough a HUGE heated pool and hot tub. Location was great and the host was even better looked like it had never been slept in it was so clean. Hoping we can stay here next time thanks!!
Scott M.
May 31, 2024
Loved this Vacasa Unit. Beautiful view, comfy bed, attentive host.
Loved the property as well. Great Island Chill vibes, nice bar with some good live music and an old school ocean front pool. Best location in North Kaanapali right across from the Times Marketplace shopping center.
Annali A.
Feb 07, 2024
This was a great unit for the winter the balcony still got afternoon sun unlike part of the resort. Perfect size for just the two of Us full kitchen. Although many of the amenities that the resort offers are only for their guests and not subleased units, you have to pay extra to use gym and sauna...also the bed was too soft for us but the linens were quite nice/comfortable. The resort staff are very helpful and friendly it was a great stay. I loved looking down on their grounds, there's a small jungle that has all sorts of birds and flowers and walkways through.
Douglas C.
Nov 30, 2023
7th floor had a great view of the garden and ocean. We have been here before and love the layout of the grounds.
Jodieq W.
Jun 07, 2023
We came to Kaanapali as part of our Honeymoon and we’re extremely upset with the state of our rental. When we entered our room, we were surprised to find a sign on the door leading to our balcony. The sign stated that we would not be able to access our deck at all, as work was being done (new railings). The deck was locked from the outside. When I looked back through my emails, I was able to find a very subtle message at the bottom of the final email we received the day before arriving. It stated that there would be work happening that may limit the use of the balcony - it never started that we would not be able to access it at all. As you could imagine, we were very disappointed, as this is one of the main reasons we booked this room - the view and the thought of having meals outdoors.
When I messaged Vacasa about our disappointment, I was sent a very generic email that did not have any information pertaining to my first email. I emailed them a second time, and was finally told that my message would be sent to the correct department, one that could help me. This was now back in March and I have not heard anything since, even after messaging them multiple times. I am extremely frustrated and disappointed with the customer service from such a large company and I will never rent from Vacasa again! TERRIBLE!!!!
Jodieq W.
May 24, 2023
We came to Kaanapali as part of our Honeymoon and we’re extremely upset with the state of our rental. When we entered our room, we were surprised to find a sign on the door leading to our balcony. The sign stated that we would not be able to access our deck at all, as work was being done (new railings). The deck was locked from the outside. When I looked back through my emails, I was able to find a very subtle message at the bottom of the final email we received the day before arriving. It stated that there would be work happening that may limit the use of the balcony - it never started that we would not be able to access it at all. As you could imagine, we were very disappointed, as this is one of the main reasons we booked this room - the view and the thought of having meals outdoors.
When I messaged Vacasa about our disappointment, I was sent a very generic email that did not have any information pertaining to my first email. I emailed them a second time, and was finally told that my message would be sent to the correct department, one that could help me. This was now back in March and I have not heard anything since, even after messaging them multiple times. I am extremely frustrated and disappointed with the customer service from such a large company and I will never rent from Vacasa again! TERRIBLE!!!!
Roger W.
Feb 15, 2023
The ocean view was very nice from the lanai and living room sliding door. The apartment was clean and fairly modern. Everything worked and it was a pleasant stay. It is a studio, so there is not a separate bedroom. But, it is arranged well and works well. Also, I was pleasantly surprised to find that it had a full kitchen, with full size refrigerator and kitchen appliances, including a dishwasher and stove, along with cooking utensils and dinnerware. I wasn't expecting that in a studio. Only thing that could be better would be the kitchen knives....they were not very sharp and the edge of the blade was a little rusty. But, if that's all there is to complain about, then we did good! I enjoyed the stay and would recommend it to others who want a nice place, but don't need a big apartment and want to save a little money.
Stefan K.
Feb 03, 2023
Stayed with two adults and a small child. Good unit. Kitchen worked, beds were good, came with snorkels and body boards.
Only poor part of this unit is the shower.
Otherwise would stay here again.
Wayne L.
Jan 23, 2023
Easy check in and check out. Was clean and everything worked. Good location and very friendly staff. Beach was ok but kind of rocky
Wayne L.
Jan 12, 2023
Easy check in and check out. Was clean and everything worked. Good location and very friendly staff. Beach was ok but kind of rocky
Dena O.
Dec 21, 2022
Loved the stay.
I only wish it would have listed a couple things. They had chairs, umbrella and snorkel stuff already in the closet.
Trash shoot and coin laundry on same floor down the hall. The kitchen didn’t list an oven and stove (which they have). They also had extra beach towels and a blanket. When you pay for parking at the front desk you get towel cards to use at the stand near the pool. After 4pm you get your towels at the front desk.
Vacasa should list more details to help with trip planning :))