Property was not as nice as it appeared on online.Also, some of the functions of the property were not working. For instance the master bedroom blinds were broken and the bathroom sinks were not draining well.The kitchen note was fully stocked, and the location was good
This condo is located on the west side of Maui, in the Kaanapali area, close to great beaches. It is spacious and well outfitted for your own food prep and space. The only missing item was oven mitts! - getting the Thanksgiving turkey roaster out of the oven resulted in a bad burn. We contacted the rental management company well before needing them, but none were brought!!! The view of the ocean from the lanai & master bedroom is amazing. Wonderful way to start the day with a cup of coffee. The unit floor was filthy when we arrived, so we called the agency and they sent the cleaner to redo it - much appreciated but an inconvenience. The oven was also found not cleaned - the oven cleaner had not been wiped off so when using it for the first time, a strong chemical smell was evident. We had to turn it off, let the oven cool, clean it and then start cooking a couple hours late. Another inconvenience. The management company sent a cleaner the next day to clean the oven: did not inform us anyone was coming in!!!! We found the oven racks were changed around when we got back. We did not appreciate someone coming into our suite without warning. These issues are not owner related - it’s a lovely place and is nicely furnished. The boogie boards and beach chairs need replacing though - well past their best before date.And Lastly, the unit is located on the ground level with another Condo above. You hear every step the people above take! It’s an older building and not sound proof.
The place is nice and in a good location, however it was incredibly hot inside during the day. The guest room had an air conditioner, so that room was fine. The master bedroom does not have an air conditioner, so it was too hot to stay in. I slept on the couch every night with 3 fans and every door open. The master bedroom never cooled down. I shut the blinds to block the sun and opened the windows at night, but it was still in the 80s in there. My girlfriend decided not to come, because the place was too hot. She literally canceled a Maui trip.
From about 1 pm until about 7 pm, the place is too hot inside to sit comfortably. The lanai faces the afternoon sun, so that can't be utilized until sunset. I would have left, but I figured that I wouldn't have received a refund and I didn't want to lose about $1800. The solution is easy...place a window air conditioner in the master bedroom. BTW, after hundreds of hotel and VRBO stays, I've never made a comment.
In this era of global warming the bar must be raised to obtain a 5 star rating. VRBO needs to be more up front in requiring owners to include the type of climate controls the rental unit contains. Rentals not capable of maintaining a 70 F temp should have that noted upfront in the property description.
Overall the unit was clean and well equipped. Back bedroom had a window ac unit, and it was much needed. Afternoon sun heated the other bedroom and the living room/kitchen. Noise levels from occupied neighboring units similar to hotels. Kitchen well equipped, bathrooms and showers clean, beds and furniture comfortable. All appliances worked well.
Overall, we enjoyed our stay at Plantation #52. The property management was responsive, however, they are closed on weekends so if you have any issues with the unit, you'll need to wait until the weekdays to have them resolved. The location was good if you plan to stay in the west side most of the time, otherwise, you'll find yourself driving a lot. We found ourselves having to drive North (Kahului and Wailuku) quite often because of hiking, places to eat, etc.
There were a few issues such as incorrect wifi password that was provided and the washer not functioning but those were resolved quickly. In terms of the wifi password, I called the office but they did not have the password and so we checked the modem to get the password and got the wifi working. In terms of the washer not working, they offered to pick-up our clothes and wash them for us but we declined. However, they sent their maintenance guy over in the morning and he was able to fixed the washer.
Last note, the floors were a bit dirty but there were swiffer wet wipes in the kitchen so I used those to clean the floors. The room with the view could use a new mattress because it sunk in the middle so it wasn't the most comfortable mattress to sleep on. It also definitely needed an AC in that room because it gets the most sun in that room which made it extremely warm/hot.
The home has separate bedrooms and baths which were very convenient for the privacy of different family members. The kitchen was very spacious. Many people could be cooking and visiting at the same time. The two ovens and barbecue allowed for large meals. Since there was no street parking it was nice that the driveway had room for 6 cars at a time. The pool was large enough for good games such as Marco Polo with 8+ children and adults. The views of the ocean from both levels and the landscaping added to the overall enjoyment of our stay.
Thank you for letting us rent this home which could be called a Villa!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay at this nice condo in a beautiful and quite park enviroment. Watching the sunset either from the terrace or the beach which is in a short walking distance.
We liked the peacefulness of the area.
Spectacular scenery, a quiet complex amidst many floral trees and bushes, and many beautiful birds. Within a 20 minute walk down to a beautiful beach, but be prepared to walk 25 minutes back up. Good exercise. The unit was a spacious, and well maintained. However, the floor was not clean. Removed our shoes always, but our feet or socks did not stay clean walking around.
