A guest from Torrance , CA
Aug 10, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Was a fantastic property and location could not be beat. Loved the unit for the 3 of us. We never left Kaanapali. Cooked nearly ever day & night. Ate on patio with a view. Kids could walk over to Whaler's Village at night. Played pickleball and used the gym daily - all wonderful facilities. Nice staff and complementary laundry. Would definitely stay here again.
Dan Q.
Jul 16, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Another great stay in the Whaler unit 763. The unit was clean and well suited for our visit to Kaanapali Beach. We look forward to staying in this unit again soon.
A guest from glendale , az, AZ
Jun 19, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
best vacation ever,, MAUI is beautiful...kaanapali beach the best....
Jane H.
Mar 27, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was somewhat unhappy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Everything was superb - great location for restaurants, shopping, whale watching, beach walking. The room was lovely - nice balcony view of the ocean, clean and well stocked. The only thing that disturbed us was the air conditioner that ran all the time on the property next door.
David Morris B.
Jan 29, 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a perfect location on Maui!!Beautiful Sunset and whale viewing!The pool and hot tub were perfect as was the beach and the Whalers Village close by!Thank you Sullivan properties for making my vacation a memorable experience !Dave Baker
Debi M.
Jul 14, 2023
Nice view and property. Pool is very small and crowded for the size of the complex. They did not have a record at the gate or the front desk of my prepaid reservation so check in was not easy. WiFi did not work during my entire stay. I asked management company Sullivan and the front desk for help. I needed to do some work while I was there and needed WiFi so that was important to me. Sullivan didn’t help at all but the front desk sent someone up. They tried but couldn’t fix it.
Debi M.
Jul 13, 2023
Nice view and property. Pool is very small and crowded for the size of the complex. They did not have a record at the gate or the front desk of my prepaid reservation so check in was not easy. WiFi did not work during my entire stay. I asked management company Sullivan and the front desk for help. I needed to do some work while I was there and needed WiFi so that was important to me. Sullivan didn’t help at all but the front desk sent someone up. They tried but couldn’t fix it.
Trish P.
May 01, 2023
We really enjoyed the VRBO...was very nice, clean, had everything we needed. Love the location.
Trish P.
May 01, 2023
We really enjoyed the VRBO...was very nice, clean, had everything we needed. Love the location.
Andrea F.
Apr 16, 2023
The room was dirty and dingy. Size of bed was not accurate. Dishes and pots and pans were too dirty to use which defeated the purpose of having kitchen space. No beach accessories provided in room (chairs, boards, umbrellas, etc.). Additionally the water pressure was awful and were very slow to drain. Had to take short showers otherwise the water started collecting and rising at the bottom of the tub
Andrea F.
Apr 15, 2023
The room was dirty and dingy. Size of bed was not accurate. Dishes and pots and pans were too dirty to use which defeated the purpose of having kitchen space. No beach accessories provided in room (chairs, boards, umbrellas, etc.). Additionally the water pressure was awful and were very slow to drain. Had to take short showers otherwise the water started collecting and rising at the bottom of the tub
Cindy P.
Feb 12, 2023
The rental was clean and well appointed. The Whaler is perfectly situated with a beautiful beach and next door to shops and dining. We last stayed here about 10 years ago and we were pleasantly surprised with the many updates to the property. Definitely 5 stars!!!
Cindy P.
Feb 12, 2023
The rental was clean and well appointed. The Whaler is perfectly situated with a beautiful beach and next door to shops and dining. We last stayed here about 10 years ago and we were pleasantly surprised with the many updates to the property. Definitely 5 stars!!!
Kaija R.
Jan 17, 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were very pleased with our rental. We are long time guest of the whaler and have experienced several rentals. Upon arrival our condo was immaculately clean. It had a beautiful view on both mountain and ocean sides. Bed was comfortable as was the pullout couch. All and all it was a great unit.
Susan S.
Dec 21, 2022
I have stayed in other units at the Whaler and the rooms may have been a tad dated but they were clean. This room was not cleaned properly, mold was around the rim of the toilet, around the overflow in the bathtub, and around the ceiling in the bathroom. I personally will not rent from this company again.