Overall the stay here was excellent. Great location with lagoon and pool and decent view of the ocean from the balcony an incredible view of the fireworks every Friday. Room was exactly as advertised and the Ilikai tower is an older building but a great place to stay for families. Pool is heated which was nice for us being from Canada where that is typical. Only negative feedback is that the pool closes early at 7:15 and our code did not work when we got there and we had to wait about an hour to get into our room when we arrived which was quite late. Besides that it went very smoothly and we had an amazing time.
Studio apartment. Clean and up to date modern. King bed was very comfortable. Side bed tables were a bit outdated. No dishwasher. Full size fridge and stove. Minimal essentials provided. Coffee pot but no filters. We couldn't get the microwave to work.
Overall everything was great ! The bed was a little soft for our comfort though. One of the best places to be when u are in tje Condo, is to spend it on the balcony as u listen to the waves and the cool breeze. It was so soothing.
The Ilikai is an iconic hotel from early TV shows Hawaii 5.0, Magnum PI, it’s nostalgic with modern updates. The location is superb and inviting! This unit is on the 4th floor so the ride up and down the elevators is usually the first off. The views from the lanai of Friday night fireworks over the lagoon is spectacular. I love having a kitchen and stock up with our favorite fresh fruit, nuts, poke, drinks and coffee on the lanai. Missing some basics salt and pepper etc.
The floors in our condo could have used a good mopping, but everything else was fresh. Bed was hotel quality, internet included was a decent speed, Overall as we expect, this was our 40+ trip to Hawaii, and this is one of our go to locations when on Oahu.
As is the way they describe the property, no hidden anything. Our house experience is great with minor set back such as the people in the receptionist are not very friendly not accommodative ( in talking about the ilikai receptionist ) because I as for a complementary shampoo just for our last night they refuse to give. It’s a minor but it’s an impression. But the people from valet are very accommodative. I would definitely coming back here. Maricel from Elite parking services are par excellence and the rest of he’s crew! Chris from the rental equipment of surfing gear are super nice and he even extends the day of my rental with the same price for 3days wow amazing- Thank you! The person from the property are also very nice to accommodate complain and maintenance people are fast. From what I said early yes this place hotel/condo is amazing to rent so don’t hesitate. Ty so much for a wonderful experience!
As is the way they describe the property, no hidden anything. Our house experience is great with minor set back such as the people in the receptionist are not very friendly not accommodative ( in talking about the ilikai receptionist ) because I as for a complementary shampoo just for our last night they refuse to give. It’s a minor but it’s an impression. But the people from valet are very accommodative. I would definitely coming back here. Maricel from Elite parking services are par excellence and the rest of he’s crew! Chris from the rental equipment of surfing gear are super nice and he even extends the day of my rental with the same price for 3days wow amazing- Thank you! The person from the property are also very nice to accommodate complain and maintenance people are fast. From what I said early yes this place hotel/condo is amazing to rent so don’t hesitate. Ty so much for a wonderful experience!
Recommendations for this Room:
*Refrigerator needs to be cleaned on the outside. It was very dirty.
*Kitchen had micro-ants along the countertop. No food was present on the counter or cupboards. Recommend to spray for ants
*More shower towels. Only 2 sets provided for a six night stay.
*mattress cover in bad shape. Did not appear to be washed in a while. Yellow stains and hairs found on the cover after pulling back the sheets. With those types of stains, it’s possibly time to replace the mattress.
*air conditioner turns off and on. Sounds like it was have trouble gagging the temperature.
*couch is due for upholstery cleaning.
*keep a stock of multi-purpose/antibacterial cleaners available to guests to wipe surfaces during their stay. Doesn’t make sense for guests to purchase these products, when we have to dispose of them when we leave.
Just needs some TLC and more attention to cleanliness. Overall the location was great and our stay in the room was average.
Recommendations for this Room:
*Refrigerator needs to be cleaned on the outside. It was very dirty.
*Kitchen had micro-ants along the countertop. No food was present on the counter or cupboards. Recommend to spray for ants
*More shower towels. Only 2 sets provided for a six night stay.
*mattress cover in bad shape. Did not appear to be washed in a while. Yellow stains and hairs found on the cover after pulling back the sheets. With those types of stains, it’s possibly time to replace the mattress.
*air conditioner turns off and on. Sounds like it was have trouble gagging the temperature.
*couch is due for upholstery cleaning.
*keep a stock of multi-purpose/antibacterial cleaners available to guests to wipe surfaces during their stay. Doesn’t make sense for guests to purchase these products, when we have to dispose of them when we leave.
Just needs some TLC and more attention to cleanliness. Overall the location was great and our stay in the room was average.
We had a wonderful stay! All the kitchen basics were provided. One of the beach chairs was not usable as it was badly torn and the other was in really rough shape. They just need to be replaced. Also, the air conditioning unit was quite loud. The bed was comfortable and the view was lovely!
We had a wonderful stay! All the kitchen basics were provided. One of the beach chairs was not usable as it was badly torn and the other was in really rough shape. They just need to be replaced. Also, the air conditioning unit was quite loud. The bed was comfortable and the view was lovely!
Really enjoyed our stay here very clean & great view.
Really enjoyed our stay here very clean & great view.
Room was as advertised. Clean and comfortable. Easy access and comparable valet parking fees.
Room was as advertised. Clean and comfortable. Easy access and comparable valet parking fees.
The location and it’s view is fantastic however the suite was very dirty. I am a housekeeper back home and did a through clean of the suite prior to unpacking and enjoying. Broken dishwasher. Extremely dusty . Garburator was broken. No blankets. Shower curtain stained and should be replaced along with shower vent that has about one inch of dust on it. The couch smelt and should be cleaned or replaced
Due to the construction daily 630 am directly below this suite it was very loud and we lacked sleep huge.