Dayna P.
Oct 08, 2024
Beautiful property and great room! Everything we need in the kitchen. Nice view from the lanai.
Keith W.
Dec 05, 2023
Nice appliances and overall very clean.
Keith W.
Nov 25, 2023
Nice appliances and overall very clean.
Carol P.
Apr 21, 2023
The property was very nice, well kept and stocked. The location was great with great amenities. But oddly, we had access to pools and hot tubs but not to the towels in the closets at the pools. Our key card worked for everything else but the towel closets. I was told we couldn't use them. When I tried to get it resolved through property manager, we had some communications but then they stopped responding. There were also two times during the night when the alarms went off in the building and there was never any explanation given; just announcements that things were okay that sounded like a recording. Everything else was great and we loved Maui!
David P.
Nov 06, 2022
This unit is well located within Honua Kai. It was clean, well equipped and Vacasa respond well to any issues.
David P.
Oct 22, 2022
This unit is well located within Honua Kai. It was clean, well equipped and Vacasa respond well to any issues.
Madison W.
Oct 09, 2022
Overall we had a great experience. The resort had everything we needed and we really enjoyed the pool and dukes restaurant. The location was perfect and it was easy to get around. The room was nice and what we were expecting, we just ran into a couple issues with the networks on the tv not working. Luckily we didn’t spend much time in the room.
Madison W.
Sep 24, 2022
Overall we had a great experience. The resort had everything we needed and we really enjoyed the pool and dukes restaurant. The location was perfect and it was easy to get around. The room was nice and what we were expecting, we just ran into a couple issues with the networks on the tv not working. Luckily we didn’t spend much time in the room.
Jeremy J.
Sep 06, 2022
Nice unit, could use a deep cleaning but over all it was good. Has boogie boards in the room which is nice. Had a few maintenance issues that were fix right away with a quick text.
Jeremy J.
Aug 22, 2022
Nice unit, could use a deep cleaning but over all it was good. Has boogie boards in the room which is nice. Had a few maintenance issues that were fix right away with a quick text.
Rob L.
Aug 12, 2022
Booking thru vacasa/vrbo at the honua kai was the worst mistake ever. Communication was and is the worst I've even experienced. The local manager at tue maui office was the most patronizing flippant person I've ever dealt with that worked in the serive industry. Although they did finally reimburse me partially for the lack of proper info that led to my kids sleeping with no blankets, I've still yet to hear back from them regarding items left in the room which they will actually charge you just to look for the items. I've reached out multiple times via text, email, and still no response.
Jean S.
May 03, 2022
Comfortable, clean, ocean view
Jacob F.
May 02, 2022
Overall a nice and economical place to stay. Room was as advertised and more comfortable than most of the bigger name resorts. Certainly more of a family/kids place. Pools & hot tubs were fine. Service provided pool side by Duke's. Would stay again
Kelli B.
Mar 17, 2022
Unit was overall was "adequate". I can't call it excellent or spectacular but it gets the job done.
Pros:
- Pots and pans that don't stick (shocking for a rental)
- Quiet overall (don't hear your neighbors)
- Stays pretty cool (considering how hot it was) as the unit faces north
Cons:
- Far from elevator
- View is mostly of a turnaround and parking lot. It gets noisy with garbage trucks for adjacent hotel and various cars coming and going.
- Bed is on the very soft side
- The unit is carpeted in the living area/bedroom which definitely feels salty and not clean
- A very very uncomfortable and horribly worn-out sofa bed
The property is family-oriented and kids everywhere. There are signs that clearly say you can't save chairs at the pool but apparently vacationers forget how to read. If you want a chair, you have to be out early because by 10am you won't find a single spot available.
This unit is rented out by another property management group that I found were less than accommodating. We requested a slightly later checkout which then declined sighting a 6-hour covid window required between guests (haven't experienced this anywhere else with the pandemic) and when we asked for a crib or bassinet rental, they said we had to ask the hotel....and the hotel said this is something Vacasa handles. Plus, I had to email them a couple times to get a response so it was a bit of a frustrating experience.
Dec 02, 2021
Weather was great. It is a big complex with a lot of kids. Condo was clean. Bell desk guys were great.