Amazing view! Property and staff were great. Room could have been cleaner. No top sheet on bed. No microwave. The TV didn’t work and after numerous calls it still was never taken care of. We were given compensation for this, but would have liked to been able to relax and watch tv at night.
During our stay, we had fast responses to our requests and very happy with the results. Highly recommended
Great apartment for a couple, the hotel grounds and location of the apartment are amazing. Everything you could need to relax
You can’t go wrong with a view like that. As all units in the resort (built many years ago), infrastructure is aging but this unit is fairly updated. Keep in mind this is a studio unit, so enough for 2 people, but no kitchen. Good cleaning services are hard to get on the island and unsurprisingly that was the only thing in need of improvement here.
The view is outstanding. The swimming pool is awesome. we have not been able to use the bathroom sinks for two days because of sewage in them the carpet is so stain hasn’t been cleaned. Looks like it hasn’t been cleaned forever making coffee in the bathroom because there’s no outlet for the coffee maker. The refrigerator is not working. The front door glass slats when you shut the door fall out. Over all it has a great view.
100+420 Nancy R.
Jan 27, 2024
Needs updating. Hard to understand why microwaves are not permitted in studio units. There was no place to put coffee pot on stand so we used the floor. Lighting needs to be improved. We found one lamp was broken which we reported but was never repaired or replaced. The view was great and the bed was fine.
Parking was a nightmare and having to walk far with all your stuff was inconvenient, however, the hotel does offer golf cart transportation to and from, it is often busy.
First the check in was difficult and the desk people were shockingly rude. There are fees in addition to the rental our parking and resort fees for 3 days were $190. Parking is as far away from the unit as you can possibly get.
This is NOT a Hotel Room or a “Studio” this is a bedroom attached to a larger unit to be clear. It is not 500 square feet it’s under 400. You hear every noise happening next door because the door is a cheap single door separating the units with an almost 1” gap at the bottom the light comes through ( Hotels have 2 doors) The people next door were not loud or up late thankfully but you could here everything from silverware being put away and casual conversations.
They have a hodgepodge of kitchen stuff in the closet that’s basically useless there is a coffee pot (no filters I bought a pack and left them for the next unfortunate renter) and a small fridge. These use up the majority of closet space. There is only one small trash can in the bathroom.
They have BUGS!! There were bugs in the rooms that I killed then the same ones in the sink. The next morning there were more in the sink and again and again. We will fumigate our luggage before bring it in our house. The railing of the balcony and table were full of bird poop. The carpet is worn and stained.
The property was ok but things are in a state of disrepair, the hot tub was not really working and closed one day, the pool was closed one morning and there is no sit down restaurant.
The room is comfortable and has a beautiful view, but it seems to be the master bedroom to the adjoining unit and the connecting door/wall is far too thin. When guests were in the neighboring unit and speaking in relatively normal voices, we could hear every word they said and hear and smell their cooking. Our room did not feel private.
Great view and location
Could use some breakfast dishes and a microwave
Minor issues were dealt with very quickly
Overall a great place to stay
The room has the best view you could hope for. Coffee and treats were left for us, which was wonderfully unexpected. There's a coffee pot, and a mini fridge in the room, the bed was clean and comfortable. Beach chairs and a cooler were left for us to use, which made our trip so much better. The only reason I didn't give it 5 stars was because the shower heads and coffee cups were filthy when we arrived. Thankfully there was dishsoap and washcloths so we could clean them off. Heather was responsive and so helpful when the mini fridge broke, she had it replaced within an hour. We would stay here again, but a microwave would be needed.
