Numerous issues, as in Door knob, locking mechanism was very sticky, and very difficult to lock the door one of the laps on off switch did not work so to turn light out would have to unplug it Silverware and eights were sticky and needed to be re-cleaned before use. Cabinets had the odor of mold, the floors were not very clean, and made the bottom of our feet black. Teapot was rusty, and so was one of the knives
We just say that the price of the unit would suggest a five star product, however, none of these issues by themselves was a detriment to our trip, we just more of the condition of a three star resort. And might add, we have stayed in many units at the Hale Mahina and this unit seems to be the darkest of them all, kinda like you’re in a cave. Please note, we did not contact the property manager until after the visit, so our five star review of them is only there because this form for us to put an answer in that line. I have had previous contact with the property management company, and they do communicate and respond to issues.
Rented a groundfloor unit and the pool and beach were incredible. Sea turtles routinely swimming by and most evenings had the pleasure of turtles resting on the sand for the evening. Even saw a pod of dolphins spinning out in the ocean. My only complaint would be the lack of AC. We asked for additional fans which the property management company brought promptly. However, some nights were very unpleasant. This may be a ground floor specific issue as the unit has a lot greenery which blocks any airflow into the unit. Despite this issue still giving it a 4 stars for the price and fantastic beach.
Excellent condo condition, cleanliness, pool, and grounds!
Stayed for 2 weeks with two children and had an amazing experience.
I booked this location months in advance after looking around for the perfect stay, and this was it! After much anticipation, I was not disappointed. I'm so glad I chose this place and if I ever go back to Maui (fingers crossed) I will be staying here! Everything about this place was exactly what I wanted. If you are looking to walk right out of your sliding doors on the ground floor just feet from the pool, hot tub, beautifully landscaped grass with flowers blooming all around and a private beach where you see Turtles swimming by and coming up on the beach to soak up the sun everyday, look no further. If you're looking for a busy resort with tons of people, this is not it. I miss it already! Aloha
Our stay at Hale Mahina is always perfect! Home away from home! My Perfect Stays is always great to work with! Very friendly and helpful! Rentals are always clean and well stocked and they are very quick and friendly with any issues that may arise. :)
Very Happy with the Accommodations Very friendly neighbors in the other units Walk out to pool and beach - fantastic!
Could have used air conditioning
Following items need repair: Lamp on bedroom dresser, bedroom closet door, Bathtub could use a grab-bar Microwave turntable did not work, bedroom mattress could soon use replacement All lamps could use brighter bulbs
The location of the apartment was nice it is by the beach our apartment was on the ground level which was easy access to the pole and the beach unfortunately it was very unconvenient because of the noise it is located by elevator and there is a heavy traffic another thing was the neighborhood house apparently has dogs and they were barking sometimes all night which was making really hard to have a restful and peaceful night sometimes it was even hard to go to sleep at all we shared that information with the management but I don't know if there's anything they can do about the neighbors dogs as it was on the other property right next to the one we stayed at.
We loved the property location. The beach is great right on site. If I had to say a con it would be it is noisy to sleep because it is by the elevator and the windows are open.
Jeff Coria C.
Mar 26, 2023
Everything we could have asked for. Relaxing trip, proximity to many amenities and you cannot ask to be closer to a private beach teaming with turtles and fish. The people there helped make the trip so enjoyable.
The location was amazing but the condo itself was not very clean.
