The master bedroom smelled really bad, like strong mildew smell. They had a lady come look at it and said she’d send an engineer to look at cooling system but no one ever came to check anything. The smell was so bad we slept on the couch a few nights. Would not recommend this unit to anyone.
Great location in Kaanapali. The unit was great to stay in. There are small details that prevent a 5 stars review. Loved the good size washer and dryer and all the included amenities in the unit and in the property (great fitness center). Would rent this unit again.
The locations of the property was great. However, the check in process was a nightmare. No one knew anything about our reservation at the front desk and we were the second party that day that had that trouble. We also had trouble with the refrigerator not producing ice or water and the shower not giving us hot water. The main desk couldn't help us with this since it was rented through Maui Resort Rentals (VRBO). We were able to get prompt service from Maui Resort Rentals to resolve the problems.
We cooked some of our meals in the unit but were grossed out when we found cockroaches in the dishwasher. We reported it to both Maui Resort Rentals and the front desk at the Alii.
We'll definitely not rent this unit again.
The property was great and the on-site staff helpful. Beds comfortable, rooms clean. They offered a courtesy check out at 12:00PM instead of 10:00AM. The condo had a great beach area. It was also on the boardwalk with shopping and many restaurants you could check out. They get pretty busy for dinner, so be sure you have reservations. Since everything was so close and we had a car, we ventured out and ate at all the fun local restaurants , Front St, Kehei, Kapalua . If you golf, Ka'anapali Royal and Kai just across the street and staff very nice. (Enjoyed Kai course more than Royal)The only thing we would want to let other travelers know about are the crazy birds in the trees right outside our condo, near the path to the pool. They were very noisy, I mean crazy loud, just something to get used to.
All great.
You might want to housekeeping there are a pair of shorts and beer can in plant area on balcony.. they missed it prior to our stay.
And we left a cooler for future guests
Good location and plenty of space. Has everything thing you need to enjoy a long stay. Dish washer works but use being updated. I'd return for sure. Love kaanapali al'i.
-Perfect location
- So many amenities at and around property
- there were cockroaches though
- the fridge stopped working the night before we left
Condo would have been perfect if not for the hundreds and I do mean hundreds of roaches. They were all over the cabinet, in every drawer including clothes drawer. There was no way we could have ever cooked in the condo. Everything we bought had to go in microwave for storage. Clothes had to be rewashed and hung in closet, suitcases had to stay filled after rewashing clothes and zipped. I did report and they came to put out roach boxes, it truly did nothing to help the issue. We have been to Maui many times and know to expect bugs but never in my life would I have been prepared for what we saw. Bathroom was dirty, they did offer to come clean, told them no, as I had to do that upon entering the condo. Did not want to complain because we did get a very small refund but if I’m reading reviews about where to stay I want to know the truth. Would have liked to have been offered another property but we did not ask for that. Hindsight I definitely would have asked for a different property and if not getting that a much larger refund.
This property is just right! Absolutely beautiful and perfectly located. Can’t wait to rebook and stay again. It’s spacious, and close to everything! Well appointed and easy. The air conditioning had one hiccup but that was it.
I would highly recommend to anyone!
