christopher k.
Jan 19, 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was perfect
Amazing resort and home— hope to return soon!! Mahalo
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was our first time to rent a home on the big island and we were a little disappointed.
Two of us shared this large 3 bedroom due to late withdrawal of travel partners (unexpected family loss). Even though the cost was subsequently increased, it was still worth it. Best appointed property we have ever rented (everything from dishes to cleaning supplies, bags, non-perishable items, even sunscreen!). All worked perfectly. Kris was there to greet us and show us around the excellent amenities. There were no surprises and the property was gorgeous, and had everything we needed. Highest rating for property and for the management, Kris.
Perfect size, lovely views, and great location. We also both had to work and the office was well-equipped and printer was easy to use. Loved it!
Every now and then you hit gold on VRBO. The owner and property manager clearly have in-depth experience in hospitality. I challenge you to be in need of something that this property does not have furnished/stocked. Although we bought supplies during our initial food run, it was a pleasure to find all the basics, as well as coffee/tea, sunscreen, batteries, candles, sanitizing products...even some luxury items. We did not use them, but the inclusion of these items sets the tone of the property, they are not penny pinching; it makes you feel like the owners are invested in their guests having the best experience possible. House is very well designed and furnished, very solid construction; early risers will not disturb others. Robust AV system including Apple TV and surround sound. Salt water pool and spa; although overlooks golf course, designed for privacy. You can choose to be seen or not. Every BR has an outdoor shower, like the hotel and they each have own AC zone/ceiling fan. Is closely located to the Trading Company, can walk, or take a 2min golf cart trip. I really cannot think of any improvements to the property, it feels like you are staying at a friend/family member's home. The only negative has nothing to do with the property, but is the hotel's policy of treating renters a tier lower than hotel guests during the busy seasons. Even if you pay the high @person fees for access to the hotel facilities, they give preferential treatment to the hotel guests, despite paying much more to stay in a rental. So whereas the owners of the rental are not motivated solely by $, the hotel clearly is. Preference is given to hotel guests for restaurant reservations and pool seating. Renters are not allowed to sit on the pool deck and are restricted to the beach or grassy areas. The peak reservation times for the restaurants are also reserved for the hotel guests, so expect to eat no earlier than 8:00pm, if you can get in at all. This timing is difficult, especially if you have young kids, as is 11:00pm PST. Hopefully the homeowners can unite to force a change in this policy; maybe threaten to buy only Apple products. Or at least allow for an option to be treated equally, even if it means paying more. Summation: FANTASTIC rental, thumbs down for hotel's bias against renters.
The house is lovely, very comfortable and accurately represented in the listing.
We keep returning to Hualalai because the location and resort services can’t be beat.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Totally Awesome experience, in a lovely well kept home
Fantastic home in a quiet neighborhood with a private heated pool & spa. My family had a great time and we’ll definitely be back.
