I booked this 2-bedroom condo on the beach expecting it to match the photos, but the reality was very different. The "resort" is dated, and the pool looks more like a public pool with block walls. When I arrived, check-in was supposed to be at 4pm, but the front desk clerk gave me the keys early at 3pm. When I went to the unit, it was in complete disarray—cleaning supplies everywhere, beds unmade, and the place was dirty.I left and returned at 5:30pm, but it was still not cleaned. When I called the owner, he claimed he didn’t know I was coming (despite my reservation being made weeks in advance). He told me to come back in two more hours and only offered 50% off the first night as compensation. That was unacceptable—I asked for at least one full night free, but he refused.When I told him I wanted to cancel, he said I had to call VRBO directly. While I was on the phone with customer service to confirm my refund, he called me back and left a voicemail saying he had security on the way and that I needed to vacate the property. Shortly after, security actually showed up. Thankfully, the officer was understanding and allowed me to finish confirming my refund with VRBO before leaving.The owner was not only rude, but also incompetent and irresponsible—he clearly doesn’t know how to run a short-term rental. He even gave me a 1-star review as a guest—even though I didn’t even stay there! There was no reason to leave any rating at all, let alone a poor one. Go elsewhere to stay!
I booked this 2-bedroom condo on the beach expecting it to match the photos, but the reality was very different. The "resort" is dated, and the pool looks more like a public pool with block walls. When I arrived, check-in was supposed to be at 4pm, but the front desk clerk gave me the keys early at 3pm. When I went to the unit, it was in complete disarray—cleaning supplies everywhere, beds unmade, and the place was dirty.I left and returned at 5:30pm, but it was still not cleaned. When I called the owner, he claimed he didn’t know I was coming (despite my reservation being made weeks in advance). He told me to come back in two more hours and only offered 50% off the first night as compensation. That was unacceptable—I asked for at least one full night free, but he refused.When I told him I wanted to cancel, he said I had to call VRBO directly. While I was on the phone with customer service to confirm my refund, he called me back and left a voicemail saying he had security on the way and that I needed to vacate the property. Shortly after, security actually showed up. Thankfully, the officer was understanding and allowed me to finish confirming my refund with VRBO before leaving.The owner was not only rude, but also incompetent and irresponsible—he clearly doesn’t know how to run a short-term rental. He even gave me a 1-star review as a guest—even though I didn’t even stay there! There was no reason to leave any rating at all, let alone a poor one. Go elsewhere to stay!
Great location, beautiful sunsets/sunrises. Clean and comfortable.
Great location, beautiful sunsets/sunrises. Clean and comfortable.
The Maui Sunset was the perfect location for our family reunion. Our family (groups of us) were able to stay in condos within close proximity of each other (and at different price points). The grounds were amazing for our brood of teenage cousins looking to be active together - pickleball, swimming, using the gym and skim boarding on the beach - an ideal set up. Our condo was perfectly located - close to the beach and the pool. It had a fully stocked kitchen, beach chairs and beach umbrella (and now a skim board- too big to bring back on the plane). When we had a minor issue at the condo, the management was quick to respond and very professional. Thank you for a wonderful stay!
The Maui Sunset was the perfect location for our family reunion. Our family (groups of us) were able to stay in condos within close proximity of each other (and at different price points). The grounds were amazing for our brood of teenage cousins looking to be active together - pickleball, swimming, using the gym and skim boarding on the beach - an ideal set up. Our condo was perfectly located - close to the beach and the pool. It had a fully stocked kitchen, beach chairs and beach umbrella (and now a skim board- too big to bring back on the plane). When we had a minor issue at the condo, the management was quick to respond and very professional. Thank you for a wonderful stay!
Honestly. Great home base- lots of grassy areas to hang out. Our teenage boys brought their baseball gloves and played catch. We going out on the beach. The vrbo was big enough but not too big, well equipped. Ocean in that area is not clear so not not the best of you want to snorkel there, but it was quiet and a great place to spend the day
Honestly. Great home base- lots of grassy areas to hang out. Our teenage boys brought their baseball gloves and played catch. We going out on the beach. The vrbo was big enough but not too big, well equipped. Ocean in that area is not clear so not not the best of you want to snorkel there, but it was quiet and a great place to spend the day
The location and beach access was phenomenal. The condo was very well set up and we enjoyed our stay very much.
The location and beach access was phenomenal. The condo was very well set up and we enjoyed our stay very much.
We found this condo to be a perfect fit for all of us ages 10-70! The sunset could be witnessed from the lanai, and the pool was just steps away. (Great for our Grandpa with limited mobility.) The birds woke us each morning around 6:30 with their cheerful song, and the sun soon followed. The supply closet in the pool area contained everything needed for tennis, shuffleboard, and even bocce. The kitchen was well stocked with everything we needed, and we put the community grills to good use. There were water shoes, chairs, coolers, and more in the supply coset in the condo. I only suggest the addition of 2 boogie boards. We would love to return in the very near future! Great location for families!
We found this condo to be a perfect fit for all of us ages 10-70! The sunset could be witnessed from the lanai, and the pool was just steps away. (Great for our Grandpa with limited mobility.) The birds woke us each morning around 6:30 with their cheerful song, and the sun soon followed. The supply closet in the pool area contained everything needed for tennis, shuffleboard, and even bocce. The kitchen was well stocked with everything we needed, and we put the community grills to good use. There were water shoes, chairs, coolers, and more in the supply coset in the condo. I only suggest the addition of 2 boogie boards. We would love to return in the very near future! Great location for families!
I’m always interested to stay someplace that has a 10 rating. Overall a decent place but not really close to a 10. Location is excellent for families with kiddos. Ground floor unit was nice for us. Close to the pool and the ocean. Unfortunately we were met with too many negatives; the wifi password is wrong and is an issue if you don’t have international data on your phone to sort it out. The property manager didn’t respond to messages and required multiple attempts to get a response. When we arrived; the outside light didn’t work, the espresso machine is broken, the bathroom light was flickering like a horror movie and the outside patio tile was broken making a sharp hazard for our kiddos. Overall poor upkeep and maintenance overall. Lastly, they have a time limit on the AC unit meaning if you want to sleep comfortably at night you have to get up once or twice to reset the AC, good thing Maui never gets hot or humid. Chatting with others staying as the same resort you can likely contact Maui Sunset to save some costs.
I’m always interested to stay someplace that has a 10 rating. Overall a decent place but not really close to a 10. Location is excellent for families with kiddos. Ground floor unit was nice for us. Close to the pool and the ocean. Unfortunately we were met with too many negatives; the wifi password is wrong and is an issue if you don’t have international data on your phone to sort it out. The property manager didn’t respond to messages and required multiple attempts to get a response. When we arrived; the outside light didn’t work, the espresso machine is broken, the bathroom light was flickering like a horror movie and the outside patio tile was broken making a sharp hazard for our kiddos. Overall poor upkeep and maintenance overall. Lastly, they have a time limit on the AC unit meaning if you want to sleep comfortably at night you have to get up once or twice to reset the AC, good thing Maui never gets hot or humid. Chatting with others staying as the same resort you can likely contact Maui Sunset to save some costs.
Wonderful vacation home! Well equipped unit for our home away from home with coolers/chairs/binoculars. Highly recommend this unit.
Wonderful vacation home! Well equipped unit for our home away from home with coolers/chairs/binoculars. Highly recommend this unit.
Great location and my family really enjoyed the pool and amenities. Great snorkeling right off the properties beach.
Great location and my family really enjoyed the pool and amenities. Great snorkeling right off the properties beach.
We absolutely love This place can’t say enough about how great it is!
We absolutely love This place can’t say enough about how great it is!
Great place, good location. Place was stocked well. Great outdoor area. Regally enjoyed our time there with family.
Great place, good location. Place was stocked well. Great outdoor area. Regally enjoyed our time there with family.
My family had the opportunity to stay at this incredible property for 5 days. The unit itself is perfect with 2 bed/2 bath and a good size kitchen/living room plus all the chairs, beach toys, etc. The best part is the sliding doors that lead out to a beautiful view of the ocean where you can see the best sunrises and sunsets. My kids loved the large grass area right outside and we appreciated the close proximity to the pool. Upon arrival we had some issues with the toilet however the owner was extremely responsive and had someone over quickly to fix. While the issue itself isn't something they could have controlled, the solution is something they could and it was handled perfectly. There is a great shopping center close by with some good restaurants and a lovely beach to walk on right out front. We look forward to our next trip to Kihei and when we do, we will stay in this exact same unit!
My family had the opportunity to stay at this incredible property for 5 days. The unit itself is perfect with 2 bed/2 bath and a good size kitchen/living room plus all the chairs, beach toys, etc. The best part is the sliding doors that lead out to a beautiful view of the ocean where you can see the best sunrises and sunsets. My kids loved the large grass area right outside and we appreciated the close proximity to the pool. Upon arrival we had some issues with the toilet however the owner was extremely responsive and had someone over quickly to fix. While the issue itself isn't something they could have controlled, the solution is something they could and it was handled perfectly. There is a great shopping center close by with some good restaurants and a lovely beach to walk on right out front. We look forward to our next trip to Kihei and when we do, we will stay in this exact same unit!
We loved our time in Kehei! Our large family rented 3 condo units and couldn't be more pleased. The units were fully stocked with what we needed including beach towels and chairs, boogie boards, etc. We had easy access to each other's units and spent a lot of time at the pool. Thank you!
We loved our time in Kehei! Our large family rented 3 condo units and couldn't be more pleased. The units were fully stocked with what we needed including beach towels and chairs, boogie boards, etc. We had easy access to each other's units and spent a lot of time at the pool. Thank you!
The best spot to unwind and relax! Just beautiful!
The best spot to unwind and relax! Just beautiful!
Came here with my wife and Daughter. Everything described on VRBO was accurate. Condo was beautiful, great location, clean . Property was fantastic, ground floor was amazing .Hats off to the pool maintenance guys and ground keepers. Always out and cleaning, place was spotless. Had some question about fishing , emailed Scott ( Property manager) I think, and responded right away. Highly recommend this condo
Came here with my wife and Daughter. Everything described on VRBO was accurate. Condo was beautiful, great location, clean . Property was fantastic, ground floor was amazing .Hats off to the pool maintenance guys and ground keepers. Always out and cleaning, place was spotless. Had some question about fishing , emailed Scott ( Property manager) I think, and responded right away. Highly recommend this condo
