Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was large and well appointed and the beds were comfortable. The deck is amazing with great views. The location is more low-key and less dense than other parts of Ko Olina, which we liked. The two pools were great.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We’ve been coming to Ko Olina for years. This unit did not meet our expectations. The unit has not been updated in several years. It needs new paint, decoration and furniture (especially the master bedroom bed.)The facility staff were great.
Missing one start from 5. The living room couch need steam clean the fabric is very dirty not pleasant to seat and relax. The master bedroom king bed was very uncomfortable to sleep on very outdated and the frame was broken on the middle so it felt like about to become a sandwich if laying on the middle.
Other than those small issues; the place is beautiful…..
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Extremely nice, clean, quiet 2 bedroom unit with view of the beach (or short walk to get there) perfect for watching the sunrise/sunset every day.
The stay was amazing. Lagoons were great, not crowded. Hot tub was actually hot. We were impressed with our stay.
Overall location was great and staff was really helpful. however, we felt the house was a bit out dated. furniture/appliances etc......a/c was broken in the beginning and bed was not that great. Shower has some issues of water being distributed to the shower head. If the house interior had an upgrade, will go back again. If not, will not go....sorry for the harsh review
Thanks for a great stay. Everything was great.
Our Villa had a stunning view of the ocean as well as the mountains. The open air living area is what sold us! Grounds are beautifully maintained and personnel is very friendly.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The entire experience was just perfect. Once everything is confirmed and paid, the team had a plan and dates for each steps leading up to the day we checked it. We were shown around by a team member from the host, she is absolute great showing us the unit. Now to the best part, the unit is perfect for a family of 4. The view is absolutely spectacular, could not ask for a better view. The location is also amazing. Next door to Disney and among many high end hotels if you choose to explore the local food scene. There are lots of reviews online. The unit has a gorgeous kitchen with all the supplies you need to make a great home meal if you choose to. Costco is 10min away and many other grocery stores for supply run. My favorite was sitting on the patio watching the sunrise and sunset everyday. Simply it just couldn’t any better vacation location.
This was our second stay in the building. The location and facility are top notch. All appliances were in working order. The unit was clean.
Check-in process should have been better: on arrival at HNL the greeter assured us by phone that the unit was ready and early check-in was no problem. Upon arrival at the building, the greeter we spoke with by phone was not present. The greeters who were there said we needed to wait for the unit to be ready. Cleaning staff were still in the unit. We would have stopped for groceries on the way had we known this. They let us in, but only after several phone calls to sort out the miscommunication.
This unit does not meet the expectations we have for a "Vacation Rental By Owner": there are no signs of the care an owner would take. There is significant deferred maintenance in need of attention: (a) every wall in the common area of the unit is marked and scuffed. Years past due for fresh paint (b) agree with the other review that the master king bed slopes to the center (c) no streaming capabilities on the main TV (d) non-stick surface on frying pans completely destroyed (e) some furniture has damaged finish or loose joinery. These are all minor annoyances in the grand scheme of things, but you hate to worry you might be blamed for damage from prior guests, and it isn't the standard I expect of a unit managed by a caring owner. Especially given that most of these items could be completely resolved for a few hundred dollars.
